Amiko

Amiko

Rivero
+
+

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About

The first fully digital solution that covers the entire dispute process from cardholder communication, over merchant collaboration to Mastercom & VROL dispute and arbitration handling. A virtual fraud & dispute agent, with expert curated chatbot skills covering both potential fraud and all types of dispute conversations in your app or portal. Digital case handling unlocks unseen levels of process automation (from case creation, over-merchant collaboration & fraud reporting to bulk operations) for maximum efficiency. With data pre-filling and validation, agent handling mistakes are eliminated, and our smart deadline calculation and case prioritization ensure no deadlines are missed. Replace all your existing dispute tools or expensive outsourcing services with Amiko. Reach 10x efficiency gains with Amiko and set your dispute write-off limits to zero. Reduce the complexity of fraud & dispute handling substantially and make onboarding new agents easy.

About

NextLevel Mediation is a cloud-based platform that integrates Decision Science (DS) and Artificial Intelligence (AI) to enhance online dispute resolution. Designed for mediators, attorneys, and clients, the platform offers tools to assess and visualize client priorities, litigation risks, and negotiation strategies, facilitating data-driven decision-making. By converting qualitative inputs into quantitative models, it helps users transition from emotional responses to rational analysis, promoting more constructive conflict resolution. It supports various dispute types, including workplace conflicts, family disputes, and organizational disagreements, offering features like risk modeling, stakeholder analysis, and timeline visualization. NextLevel Mediation provides a secure environment for confidential communications and document sharing, ensuring privacy and compliance with legal standards.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise organizations looking for a solution to manage their fraud recovery and disputes processes

Audience

Legal professionals and dispute resolution practitioners in search of a tool to enhance mediation and arbitration processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$60 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rivero
Switzerland
rivero.tech/amiko

Company Information

NextLevel Mediation
Founded: 2017
United States
nextlevelmediation.com

Alternatives

Alternatives

Vast Edge ODR

Vast Edge ODR

Vast Edge

Categories

Categories

Integrations

Ethoca
Microsoft 365
Verifi

Integrations

Ethoca
Microsoft 365
Verifi
Claim Amiko and update features and information
Claim Amiko and update features and information
Claim NextLevel Mediation and update features and information
Claim NextLevel Mediation and update features and information