Audience
Enterprise organizations looking for a solution to manage their fraud recovery and disputes processes
About Amiko
The first fully digital solution that covers the entire dispute process from cardholder communication, over merchant collaboration to Mastercom & VROL dispute and arbitration handling. A virtual fraud & dispute agent, with expert curated chatbot skills covering both potential fraud and all types of dispute conversations in your app or portal. Digital case handling unlocks unseen levels of process automation (from case creation, over-merchant collaboration & fraud reporting to bulk operations) for maximum efficiency. With data pre-filling and validation, agent handling mistakes are eliminated, and our smart deadline calculation and case prioritization ensure no deadlines are missed. Replace all your existing dispute tools or expensive outsourcing services with Amiko. Reach 10x efficiency gains with Amiko and set your dispute write-off limits to zero. Reduce the complexity of fraud & dispute handling substantially and make onboarding new agents easy.
Other Popular Alternatives & Related Software
Quavo
There’s a better way to manage fraud and disputes. Quavo’s Disputes as a service offering features automated software, human intelligence services, and AI technology that combine to fully automate your fraud and dispute process. Stop letting manual processes and regulatory deadlines hold you back. With Quavo, financial institutions and Fintech organizations can reduce losses, ensure compliance, and deliver real-time resolutions, all while significantly reducing operational overhead. Start automating for tomorrow, today. It’s time to modernize your fraud and dispute management process. Stop relying on manual workflows, spreadsheets, and PDFs and start leveraging automation, AI technology, and human intelligence solutions with Quavo’s Disputes as a Service offering. Quavo's experts comb through pages of regulatory bulletins and apply the latest updates to our software so your team can focus on strategic business goals unhindered.
Learn more
FUGU
FUGU offers a multi-tier self-learning fraud-prevention strategy. Unlike other solutions, FUGU's fraud-detection software tracks online payments post-purchase, as EVERY PAYMENT COUNTS!
WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT!
FUGU reduces false transaction declines by 50%, wins chargeback disputes by 85%, and identifies fraud attacks, including cases of friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes.
As part of FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry.
FUGU is a must-have solution for any business that accepts online payments, such as:
1. eCommerce websites - supporting all platforms (including the Shopify app)
2. Payment getaways
3. SaaS
4. Investments companies \ exchanges
5. Gaming\Casino
6. Banks, creditcards, etc
7. Chargebcks guarante
Learn more
ChargebackHelp
ChargebackHelp provides merchants with full-spectrum dispute coverage against fraud, friendly fraud, and chargebacks. CBH+ integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud. ChargebackHelp prevents disputes, reduces chargebacks and recovers merchant revenue lost to fraud. Our platform simplifies the dispute process into a single endpoint where you can monitor all your disputes and understand the process accurately, in dollars and sense. Reduce chargebacks by up to 40% and win disputes through representment. It’s your revenue; keep it with ChargebackHelp. CBH+DEFLECT extends the merchant’s reach into disputes at the point of cardholder inquiry. Transaction data is sent in real time for the cardholder and their bank to access on demand. So when a cardholder calls their bank to raise a dispute, your company information prevents them from raising disputes in the first place.
Learn more
Verifi
Verifi stands above the crowd as an innovative and reliable partner, dedicated to creating simple solutions that deliver value for today’s sellers, issuers, and acquirers. We work hand-in-hand with our partners to provide solutions that are scalable to your business needs. Sellers can process refunds or cancellations for non-fraud and confirmed fraud, avoiding a dispute. Verifi’s expert team handles all dispute management to maximize wins and recover revenue lost to disputes. Cardholder can review enhanced seller and transaction data to confirm purchases. Improve cardholder experience with enhanced details in online and mobile banking. Obtain automated, real-time resolution for pre-disputes based on seller-defined rules. Supports a better cardholder journey with fast and final resolution. Issuers already sending dispute traffic, globally connected to sellers.
Learn more
Company Information
Rivero
Switzerland
rivero.tech/amiko
Videos and Screen Captures
Other Useful Business Software
Enterprise-grade ITSM, for every business
Freshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Online
