Audience
Organizations and individuals in need of a tool providing dispute resolution options
About Vast Edge ODR
Vast Edge's Online Dispute Resolution (ODR) software is a cloud-based platform designed to streamline the resolution of various disputes, including consumer, ecommerce, family, workplace, and landlord-tenant conflicts. It offers a hybrid approach that combines human mediation with AI-powered automation, providing flexibility and cost-effectiveness. Users can engage in remote discussions via chat or video conferences with either human mediators or AI systems. It ensures court oversight, allowing courts to monitor and intervene in the process as needed. Dispute data is shared securely, with access limited to involved parties and designated experts, ensuring confidentiality. Vast Edge's ODR software also provides 24/7 real-time customer support for mediation, negotiation, and evaluation services. Additionally, it allows customers to submit claims at no cost and receive tailored expert advice to address their specific needs.
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Company Information
Vast Edge
Founded: 2004
United States
vastedge.com/online-dispute-resolution-software
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
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24/7 Live Support
Online
