Amazon LexAmazon
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Related Products
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About
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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About
Vozy transforms the way companies interact with customers through voice assistants and conversational artificial intelligence to boost customer-centric enterprises with an automation that really works.
With personalized solutions designed to meet the growing omnichannel customer care demand, Vozy is delivering significant cost savings and unprecedented customer experiences for companies in Latin America.
That’s why powerhouses like SURA, Bancolombia, Protección, and Emtelco trust Vozy.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to build a powerful chatbot
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Audience
Enterprises in finance, fintech, healthcare and retail industries with large volumes of customer interactions
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingDepends on usage
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/lex/
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Company InformationVozy
Founded: 2016
United States
www.vozy.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
Artificial Intelligence Features
Chatbot
Supported
For eCommerce
Not Supported
For Healthcare
Supported
For Sales
Not Supported
Image Recognition
Not Supported
Machine Learning
Supported
Multi-Language
Supported
Natural Language Processing
Supported
Predictive Analytics
Not Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Supported
Speech Recognition Features
Audio Capture
Supported
Automatic Form Fill
Supported
Automatic Transcription
Supported
Call Analysis
Supported
Concatenated Speech
Not Supported
Continuous Speech
Not Supported
Customizable Macros
Not Supported
Multi-Languages
Supported
Specialty Vocabularies
Not Supported
Speech-to-Text Analysis
Not Supported
Variable Frequency
Not Supported
Voice Recognition
Supported
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Integrations
AWS AI Services
Supported
AWS App Mesh
Supported
AWS Lambda
Supported
Amazon DynamoDB
Supported
Amazon Web Services (AWS)
Supported
Axon Ivy
Supported
BotCore
Supported
Dimension Labs
Supported
Elastic Path
Supported
Facebook Messenger
Supported
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Integrations
AWS AI Services
Not Supported
AWS App Mesh
Not Supported
AWS Lambda
Not Supported
Amazon DynamoDB
Not Supported
Amazon Web Services (AWS)
Not Supported
Axon Ivy
Not Supported
BotCore
Not Supported
Dimension Labs
Not Supported
Elastic Path
Not Supported
Facebook Messenger
Not Supported
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