Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want to build a powerful chatbot

Audience

Businesses searching for a solution to engage, convert and retain customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Twixor
India
twixor.com

Alternatives

kama DEI

kama DEI

kama.ai

Alternatives

Landbot.io

Landbot.io

Landbot
Dialogflow

Dialogflow

Google
MindMeld

MindMeld

Cisco DevNet

Categories

Categories

Integrations

Facebook Messenger
Slack
AWS AI Services
AWS App Mesh
Amazon CloudWatch
Amazon DynamoDB
Amazon Web Services (AWS)
BotCore
Google Business Messages
Instagram
Microsoft Teams
Quickwork
Rapport
Salesforce
Skype
Smart IVR
Stackreaction
WhatsApp
WhosOn
Zendesk

Integrations

Facebook Messenger
Slack
AWS AI Services
AWS App Mesh
Amazon CloudWatch
Amazon DynamoDB
Amazon Web Services (AWS)
BotCore
Google Business Messages
Instagram
Microsoft Teams
Quickwork
Rapport
Salesforce
Skype
Smart IVR
Stackreaction
WhatsApp
WhosOn
Zendesk
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Twixor and update features and information
Claim Twixor and update features and information