Amazon Lex

Amazon Lex

Amazon
Symbl

Symbl

Symbl.ai
+
+

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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Symbl is an API platform for developers and businesses to rapidly deploy conversational intelligence at scale – on any channel of communication. Our comprehensive suite of APIs unlock proprietary machine learning algorithms that can ingest any form of conversation data to identify actionable insights across domains and channels (voice, email, chat, social) contextually – without the need for any upfront training data, wake words, or custom classifiers. Symbl is democratizing conversational tech to make collaboration effortless at scale. We provide the technology for organizations to deploy at scale our proprietary workplace productivity API so brands can optimize key workflows for knowledge workers or enhance the customer experience. Whether you are a seasoned developer or just starting to explore how to harness employee collaboration to fit your organization’s needs, our API can be customized for your specific applications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Developers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Symbl.ai
Founded: 2018
United States
symbl.ai

Alternatives

Alternatives

SoundHound

SoundHound

SoundHound AI
InteliWISE

InteliWISE

Matrix42
Dialogflow

Dialogflow

Google
Amazon Lex

Amazon Lex

Amazon

Categories

Categories

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Not Supported
On-Screen Chats Not Supported
Pre-configured Bot Not Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Speech Recognition Features

Audio Capture Not Supported
Automatic Form Fill Not Supported
Automatic Transcription Supported
Call Analysis Not Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Not Supported
Speech-to-Text Analysis Supported
Variable Frequency Not Supported
Voice Recognition Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Slack Supported
AWS AI Services Supported
AWS Lambda Supported
AWS Marketplace Not Supported
Adobe Marketo Engage Supported
Amazon CloudWatch Supported
Axon Ivy Supported
Google Calendar Not Supported
Jira Not Supported
Operata Supported
QuickBooks Online Advanced Supported
Quickwork Supported
Rapport Supported
Smart IVR Supported
Twilio Supported
Unremot Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Salesforce Supported
Slack Supported
AWS AI Services Not Supported
AWS Lambda Not Supported
AWS Marketplace Supported
Adobe Marketo Engage Not Supported
Amazon CloudWatch Not Supported
Axon Ivy Not Supported
Google Calendar Supported
Jira Supported
Operata Not Supported
QuickBooks Online Advanced Not Supported
Quickwork Not Supported
Rapport Not Supported
Smart IVR Not Supported
Twilio Not Supported
Unremot Supported
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Symbl and update features and information
Claim Symbl and update features and information