Amazon LexAmazon
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SymblSymbl.ai
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Related Products
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About
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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About
Symbl is an API platform for developers and businesses to rapidly deploy conversational intelligence at scale – on any channel of communication. Our comprehensive suite of APIs unlock proprietary machine learning algorithms that can ingest any form of conversation data to identify actionable insights across domains and channels (voice, email, chat, social) contextually – without the need for any upfront training data, wake words, or custom classifiers.
Symbl is democratizing conversational tech to make collaboration effortless at scale. We provide the technology for organizations to deploy at scale our proprietary workplace productivity API so brands can optimize key workflows for knowledge workers or enhance the customer experience. Whether you are a seasoned developer or just starting to explore how to harness employee collaboration to fit your organization’s needs, our API can be customized for your specific applications.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to build a powerful chatbot
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Audience
Developers
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingDepends on usage
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/lex/
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Company InformationSymbl.ai
Founded: 2018
United States
symbl.ai
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Not Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Not Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Not Supported
Reusable Components
Supported
Sentiment Analysis
Not Supported
Speech Recognition
Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
Speech Recognition Features
Audio Capture
Not Supported
Automatic Form Fill
Not Supported
Automatic Transcription
Supported
Call Analysis
Not Supported
Concatenated Speech
Not Supported
Continuous Speech
Not Supported
Customizable Macros
Not Supported
Multi-Languages
Supported
Specialty Vocabularies
Not Supported
Speech-to-Text Analysis
Supported
Variable Frequency
Not Supported
Voice Recognition
Supported
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Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Salesforce
Supported
Slack
Supported
AWS AI Services
Supported
AWS Lambda
Supported
AWS Marketplace
Not Supported
Adobe Marketo Engage
Supported
Amazon CloudWatch
Supported
Axon Ivy
Supported
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Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Salesforce
Supported
Slack
Supported
AWS AI Services
Not Supported
AWS Lambda
Not Supported
AWS Marketplace
Supported
Adobe Marketo Engage
Not Supported
Amazon CloudWatch
Not Supported
Axon Ivy
Not Supported
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