Amazon LexAmazon
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Related Products
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About
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.
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About
A PolyAI voice assistant can carry on a natural conversation for as long as it takes to solve the customer’s problem. Free your customers to speak however they like, without expecting them to guess keywords. Building a voice assistant used to mean spending months coming up with thousands of pieces of training data. Our technology is pre-trained on billions of natural conversations, so no extra training data is required, whatever the use-case. Our voice assistants can learn new languages quickly, while maintaining agent behavior, business logic, and the voice of your brand, so all of your customers are well served, equally. Plus, we’re so confident in the scalability of our voice assistants that we don’t charge for maintenance. Our voice assistants can learn new languages quickly, while maintaining agent behavior, business logic, and the voice of your brand, so all of your customers are well served, equally.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations that want to build a powerful chatbot
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Audience
Voice assistant for businesses wanting to impulse their customer service
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingDepends on usage
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAmazon
Founded: 1994
United States
aws.amazon.com/lex/
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Company InformationPolyAI
Founded: 2017
United Kingdom
poly.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Not Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Not Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Not Supported
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Integrations
Operata
Supported
Adobe Marketo Engage
Supported
Amazon DynamoDB
Supported
Amazon Web Services (AWS)
Supported
BotCore
Supported
Dialpad Connect
Not Supported
Dimension Labs
Supported
Elastic Path
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
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Integrations
Operata
Supported
Adobe Marketo Engage
Not Supported
Amazon DynamoDB
Not Supported
Amazon Web Services (AWS)
Not Supported
BotCore
Not Supported
Dialpad Connect
Supported
Dimension Labs
Not Supported
Elastic Path
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
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