Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

As machine learning keeps getting smarter, the role of artificial intelligence in our lives is steadily increasing. What used to be a science fiction fantasy is now reality. We are surrounded by voice assistants, from our smartphones to our cars to our hi-fi systems. It was only a matter of time before companies could use these assistants for customer service support. Today, companies in all industries from healthcare to tourism to the financial sector are already revolutionizing their customer service with chatbots and voice assistants. Chatbot technology continues to evolve and while companies in all industries use it to increase customer satisfaction and free staff from repetitive tasks, there are still some challenges to overcome. Organizations using voice assistants and chatbot technology need to understand these limitations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want to build a powerful chatbot

Audience

Chatbot and voice assistant solution that helps improve companies' customer services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version
Free Trial

Pricing

€49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Onlim
Founded: 2015
Austria
onlim.com/chatbots-und-sprachassistenten-im-kundenservice/

Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite
Dialogflow

Dialogflow

Google
AskSid

AskSid

AskSid.ai

Categories

Categories

Integrations

AWS AI Services
AWS App Mesh
AWS Lambda
Adobe Marketo Engage
Amazon CloudWatch
Amazon DynamoDB
BotCore
Dimension Labs
Elastic Path
Facebook
HubSpot Customer Platform
Operata
QuickBooks Online
Quickwork
Salesforce
Smart IVR
Twilio
WhosOn
XCALLY
Zendesk

Integrations

AWS AI Services
AWS App Mesh
AWS Lambda
Adobe Marketo Engage
Amazon CloudWatch
Amazon DynamoDB
BotCore
Dimension Labs
Elastic Path
Facebook
HubSpot Customer Platform
Operata
QuickBooks Online
Quickwork
Salesforce
Smart IVR
Twilio
WhosOn
XCALLY
Zendesk
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Onlim and update features and information
Claim Onlim and update features and information