Amazon Lex

Amazon Lex

Amazon
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About

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure.

About

Actionable Chatbot & Voice Analytics. Optimize Response Effectiveness. Understand User Behaviors. Increase User Satisfaction, Engagement, and Monetization. Optimize Customer Service Chatbot Response Effectiveness. Increase Conversions in Commerce Chatbots. Our AI-driven data cloud digests and translates all your transcripts across all conversational sources and channels. You then have a centralized view of all these conversational paths to optimize your chatbot’s performance and increase ROI. We are the only company to surface patterns with mishandled and unhandled intents to improve NLP engines, leveraging our proprietary Conversational Data Cloud™.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build a powerful chatbot

Audience

Businesses of all sizes searching for a complete Conversational Marketing solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Depends on usage
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Amazon
Founded: 1994
United States
aws.amazon.com/lex/

Company Information

Dashbot
Founded: 2016
United States
www.dashbot.io

Alternatives

Alternatives

Dialogflow

Dialogflow

Google
Ochatbot

Ochatbot

Ometrics
Landbot.io

Landbot.io

Landbot
Dialogflow

Dialogflow

Google

Categories

Categories

Integrations

Adobe Marketo Engage Supported
Amazon CloudWatch Supported
Axon Ivy Supported
BotCore Supported
Botsify Not Supported
Chatfuel Not Supported
Elastic Path Supported
HelpNow Agentic AI Platform Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Meya Not Supported
Microsoft Dynamics 365 Supported
PubNub Supported
QuickBooks Online Advanced Supported
Salesforce Supported
Slack Supported
Smart IVR Supported
Take Blip Not Supported
Twilio Supported
Zendesk Supported

Integrations

Adobe Marketo Engage Not Supported
Amazon CloudWatch Not Supported
Axon Ivy Not Supported
BotCore Not Supported
Botsify Supported
Chatfuel Supported
Elastic Path Not Supported
HelpNow Agentic AI Platform Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Meya Supported
Microsoft Dynamics 365 Not Supported
PubNub Not Supported
QuickBooks Online Advanced Not Supported
Salesforce Not Supported
Slack Not Supported
Smart IVR Not Supported
Take Blip Supported
Twilio Not Supported
Zendesk Not Supported
Claim Amazon Lex and update features and information
Claim Amazon Lex and update features and information
Claim Dashbot and update features and information
Claim Dashbot and update features and information