Related Products
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About
With Altiar, users can connect quickly with the information they need, enabling organizations to improve performance and competitiveness. By providing targeted tools to help users discover content, Altiar Enterprise offers a powerful way to promote and share knowledge within an organization. No matter how your data is structured, Altiar Enterprise unlocks its true potential by transforming it into a streamlined on-brand portal. Altiar Enterprise can be managed easily and without specialist knowledge, from uploading content to managing users, changes are quick to implement and simple to replicate. With comprehensive single sign-on support and configurable security settings, Altiar Enterprise is designed to support hassle-free integration into any enterprise. Altiar Enterprise comes ready to connect with the providers you know, making it easy to catalog and publish content from external sources.
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About
MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations seeking a solution to improve performance and competitiveness
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Audience
Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$1,200 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAltiar
Founded: 2014
United Kingdom
altiar.com
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Company InformationMindTouch
Founded: 2005
United States
www.mindtouch.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Collaboration Features
Brainstorming
Not Supported
Calendar Management
Supported
Chat / Messaging
Not Supported
Contact Management
Not Supported
Content Management
Supported
Document Management
Supported
Project Management
Not Supported
Real Time Editing
Supported
Task Management
Not Supported
Version Control
Supported
Video Conferencing
Supported
Content Management Features
Audio Content
Supported
Customizable Templates
Supported
Document Indexing
Supported
E-forms
Supported
Full Text Search
Supported
Image Editor
Supported
SEO Management
Not Supported
Text Editor
Supported
Version Control
Supported
Video Content
Supported
Website Management
Supported
Portal Features
Chat
Not Supported
Collaboration
Not Supported
Content Management
Supported
Document Management
Supported
File Sharing
Supported
Search
Supported
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Integrations
Five9
Not Supported
Indent
Not Supported
SAP CRM
Not Supported
SAP Knowledge Central
Not Supported
SAP Service Cloud
Not Supported
SAP SuccessFactors
Not Supported
Salesforce Agentforce Service
Not Supported
Salesforce Experience Cloud
Not Supported
SearchUnify
Not Supported
ServiceNow
Not Supported
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Integrations
Five9
Supported
Indent
Supported
SAP CRM
Supported
SAP Knowledge Central
Supported
SAP Service Cloud
Supported
SAP SuccessFactors
Supported
Salesforce Agentforce Service
Supported
Salesforce Experience Cloud
Supported
SearchUnify
Supported
ServiceNow
Supported
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