AltekAltek AI AS
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Yelp HostYelp
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Related Products
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About
Altek is the AI inquiry conversion engine for hotels. Most tools in the category answer the guest email. Altek does the work behind the answer.
Its AI email assistant is the most widely used part of the platform. Altek reads each guest email in over 100 languages, pulls live availability, rates and reservation details from Mews, Oracle OPERA Cloud, Visbook/BookVisit or Infor HMS, and prepares both the reply and the operations behind it: reservations created, modified and cancelled, guest notes added, payment links issued, restaurant tables and spa treatments booked from the same email thread.
Front desk, booking and central reservations teams approve in about thirty seconds, instead of 5 to 15 minutes across four or five systems. Approval is the default, not the ceiling: each action type sits at draft, approve or auto-send, set per property and per risk level, with an audit trail.
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About
Yelp Host is an AI-powered phone-assistant platform built for restaurants that ensures no customer call goes unanswered by professionally handling incoming calls around the clock. It can answer questions from guests, book and modify reservations, provide real-time wait-time updates, block spam calls, gather special requests, and send follow-up texts with menus or links, all without needing a human agent. The system comes pre-trained on a rich dataset of restaurant-specific knowledge, integrates with the venue’s operations, and offers seamless support whether staff are busy, closed, or occupied on-site. With Yelp Host restaurants can enhance guest experience by delivering fast and accurate responses via phone, reduce missed leads, streamline reservation workflows, and free up staff to focus on service rather than phone handling.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Reservations, front desk and central reservations teams at hotels and hotel groups, from independent boutique and resort properties to chains of 5 to 70 hotels
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Audience
Restaurants seeking a tool to manage reservations, guest inquiries and wait lists so the staff can stay focused on delivering excellent service
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$399/month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$129 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAltek AI AS
Founded: 2024
Norway
www.altek.ai/
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Company InformationYelp
Founded: 2004
United States
business.yelp.com/restaurants/products/yelp-host/
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Categories |
Categories |
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Integrations
Apple Maps
Not Supported
Google Cloud Search
Not Supported
Yelp
Not Supported
Yelp Guest Manager
Not Supported
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Integrations
Apple Maps
Supported
Google Cloud Search
Supported
Yelp
Supported
Yelp Guest Manager
Supported
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