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About

95% of qualified visitors leave a B2B website without converting. Alphie is an AI-native inbound engagement platform built to work on them. When a visitor lands, Alphie identifies the company they come from, enriches it and scores it against your ICP. As intent builds, the chat widget opens with questions and content picked for that company and the page they are on -- a case study, a pricing guide, a comparison. When a high-ICP account is active, your team gets a Slack alert with the full dossier: firmographics, pages viewed, questions asked. One click drops a rep into the live chat. If the visitor leaves without converting, Alphie finds decision-makers at that company and runs personalized warm outbound by email and LinkedIn -- sent automatically or queued for approval. Company-level identification, US traffic only, GPC honored. One script tag to install; works with Slack, HubSpot, Salesforce, Attio and Airtable.

About

Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

B2B SaaS companies with meaningful inbound website traffic

Audience

Zoho SalesIQ can be used by businesses of all sizes across all industries. It's the most cost effective live chat and chatbot platform you can ever get.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$899/month
Free Version Not Supported
Free Trial Not Supported

Pricing

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • When I had Zoho One, and had my site hosted through Zoho Sites, Zoho Sales IQ made a lot of sense for my live chat and contact us software.
  • SalesIQ makes it really easy to talk to visitors on your website. You can set it to send out a ping when visitors perform a specific action to initiate a conversation. I also like that it plugs into Zoho CRM so you can convert visitors into sales leads if you want to.
  • Zoho SalesIQ is a flexible visitor's engagement solution for websites. It provides real agent based and Bot based chat option. SalesIQ provides some of unique features which helps us to stay ahead of our competitors. the features are - - Bot for off hour chat -Supports real agent chat - Geo location of visitors - Tracking the visitors journey on website - Identifies New/Returning customers
  • Zoho SlaesIQ is an incredible client chat platform. It helps to makes the relation between companies and clients. The app is available in cross-platform. It helps in making new customers.

Cons

  • Lack of plugins compatible with the system was the largest con.
  • The mobile app has a long delay from the point when the user pings the chat and to when it actually rings on your phone.
  • SalesIQ is very effective tool to provide good user interaction with having a deeper insights/behavior of the visitor.
  • Zoho SalesIQ is a worthy app. Never faced any problem using its features.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Alphie
Founded: 2025
United States
meetalphie.com

Company Information

Zoho
Founded: 1996
India
www.zoho.com/salesiq/

Alternatives

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot
Act-On

Act-On

Act-On Software
Ochatbot

Ochatbot

Ometrics

Categories

Categories

AI Chatbots Supported
Chatbot Supported
Conversational AI Supported
Lead Scoring Supported
Live Chat Supported
Marketing Supported
Sales Supported
Sales Enablement Supported
Sales Engagement Supported

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Not Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Attio Supported
Clicky Not Supported
CoreCommerce Not Supported
DNN (DotNetNuke) Not Supported
Drupal Not Supported
Haptik Not Supported
Joomla! Not Supported
Mixpanel Not Supported
OpenCart Not Supported
PrestaShop Not Supported
ProProfs Chat Not Supported
Shift4Shop Not Supported
Vendio Not Supported
WordPress Not Supported
Zoho CRM Not Supported
Zoho Flow Not Supported
Zoho RPA Not Supported
Zoho Survey Not Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Attio Not Supported
Clicky Supported
CoreCommerce Supported
DNN (DotNetNuke) Supported
Drupal Supported
Haptik Supported
Joomla! Supported
Mixpanel Supported
OpenCart Supported
PrestaShop Supported
ProProfs Chat Supported
Shift4Shop Supported
Vendio Supported
WordPress Supported
Zoho CRM Supported
Zoho Flow Supported
Zoho RPA Supported
Zoho Survey Supported
Claim Alphie and update features and information
Claim Alphie and update features and information
Claim Zoho SalesIQ and update features and information
Claim Zoho SalesIQ and update features and information