Aloha vs. SurgePoint Comparison


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		Related Products DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! 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Some of the key features of the software includes following 1) CAQH Integration and attestation functionality. 2) Management of Credentialing and Re-credentialing activities and reminders. 3) Digitized Insurance applications in PDF, Excel, Webforms that auto-populates. 4) Document Management for providers, locations, entity and insurances. 5) Reminders on Expiration of various credentials such as CDS, DEA, License, CAQH, Board Certification, Malpractice and any scanned documents. 6) Provides 7 layers of source verification feature added on top of basic OIG Sweep that includes exclusion search and license verification. 7) Integration with DocuSign, Fax and Secure email for seamless communications. 8) Extensive Reporting for user performance and activity tracking. 5 Ratings Visit Website Service Center Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. 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About Aloha is an AI-powered patient engagement platform designed to help healthcare practices attract new patients, streamline communication, and automate front-office workflows. It brings together online scheduling, 2-way texting, digital forms, insurance verification, reviews, and analytics into one seamless system. Practices can reduce administrative workload while improving appointment volume and patient satisfaction. Automated reminders, review requests, and reactivation campaigns help boost retention and online reputation without added staff effort. Aloha also integrates with all major EHRs, ensuring real-time syncing and smooth operations. Built for growing practices, it simplifies daily tasks so providers can focus on delivering exceptional care.	About SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Chiropractors, Dentists, Veterinarians, Audiologists and other specialty practitioners.	Audience Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $299/month ✓ Review Automation ✓ Business 2 Way Texting ✓ Online Scheduling ✓ iOS and Android Apps ✓ Unlimited Campaigns ✓ 10000 text/mo Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Aloha Founded: 2016 United States getaloha.com	Company Information SurgePoint www.thesurgepoint.com
Alternatives Emitrr	Alternatives Liftify
DoctorConnect Adtel International	Aireview
Doctible	Reviews Manager
PracticeMojo	GiveMe5.ai
RepuGen View All	Clariv View All
Categories AI Review Management Supported Patient Engagement Supported Reputation Management Supported	Categories AI Review Management Supported Reputation Management Supported Review Management Supported
Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported
Integrations Angi Not Supported Asure Supported DrChrono Supported EZBIS Supported Facebook Not Supported Genesis Chiropractic Software Supported Google Not Supported Google Business Profile Not Supported Healthgrades Not Supported Herfert Software Supported Housecall Pro Not Supported HubSpot CRM Not Supported Jobber Not Supported Mindbody Not Supported ResEasy Supported Salesforce Not Supported Tripadvisor Not Supported Yelp Not Supported Zendesk Not Supported Zoho CRM Not Supported Show More Integrations View All 6 Integrations	Integrations Angi Supported Asure Not Supported DrChrono Not Supported EZBIS Not Supported Facebook Supported Genesis Chiropractic Software Not Supported Google Supported Google Business Profile Supported Healthgrades Supported Herfert Software Not Supported Housecall Pro Supported HubSpot CRM Supported Jobber Supported Mindbody Supported ResEasy Not Supported Salesforce Supported Tripadvisor Supported Yelp Supported Zendesk Supported Zoho CRM Supported Show More Integrations View All 15 Integrations
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