Related Products
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About
AllyMatter is a centralized enterprise knowledge management platform designed to help organizations turn scattered documentation and tribal knowledge into a searchable, governed, and scalable system that supports workflows, compliance, and collaboration across departments. It provides a central knowledge hub where teams can store policies, procedures, SOPs, training materials, playbooks, and other critical documents with advanced search so information is always findable; workflow automation including custom approval flows and notifications so changes move through review and sign-off efficiently; audit trails, version control, and acknowledgment tracking that capture who changed what and when and help with compliance; and role-based access controls and SSO integration so sensitive data stays protected and accessible to the right people only.
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About
Turn complex company operating information and procedures into highly engaging visual maps with the help of ProcedureFlow, a cloud-based knowledge management software. With ProcedureFlow, 200-page company manuals can easily be transformed into an accessible, easy to use management tool. This helps cut down training and mentoring time and helping employees become experts faster.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Business teams and knowledge managers needing a centralized, structured internal knowledge base to organize documentation, workflows, and institutional expertise so organizations can preserve, find, share, and govern critical information
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Audience
Inbound call centers with 100-500 agents.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAllyMatter
Founded: 2023
United States
allymatter.com
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Company InformationProcedureFlow
Founded: 2015
Canada
procedureflow.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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