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About

Alleva is more than the most technologically advanced EMR in behavioral health. Our task-based, data-driven solution streamlines workflows, making compliance a breeze and improving the quality of clinical care. With built-in visualized reporting tools, operators can access their program’s health in real time. Our intuitive, user-friendly platform and customer support make life easier for clinicians so they have more time to spend time with those in their care. No need to stress about compliance—our proprietary technology ensures your charts and notes are compliant with state licensure, insurance providers, and JCAHO/CARF. Built-in AI reviews the relevant data from your notes and populates your dashboard with all the information you need at a glance. Say hello to next-level innovation.

About

Pull from our library of different note templates and treatment plans, customize what’s there and use our form builder to put together entirely new templates from scratch. Own your workflow, you can enter notes and document findings on your terms from the calendar, the client's chart, or even in-session. The client portal makes it simple for your clients to keep up with their scheduled appointments, join video sessions, access homework assignments and submit payment. Satisfied clients progressing with their therapy are much more likely to refer new clients. Make it an easy decision to refer a friend, with the TheraPlatform client portal.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Premier EMR solution for behavioral health & Addiction Treatment

Audience

Mental health professionals and providers, psychologists, social workers, doctors, speech therapists, occupational therapists, behavioral therapists

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29.00 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 3.5 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Alleva has been perfect. We were using another system but the support was bad and they were just generally awful. Alleva answers the phone or chat is always there. Even sometimes late at night when I am updating the schedules. We used to have programming issues and days would get away before we would recognize it. Alleva helps us track it in teal time and group and therapy notes all get added during and right after. Even my biggest procrastinators are getting stuff in same day.

Cons

  • Could be faster. Faster than what we came off of, but I was in a hospital before and our systems were lightning fast. They could have been more aggressive in the sales cycle. They knew how bad the people were we were working with. I guess they kept it professional but things are soooo much better now.

Pros & Cons from Real Users

Pros

  • Not much, the scheduler. Ability to show patients' medication information. Email senders, and that is it.
  • Marketed features were ideal for therapists. (Those features actually working were rare.) Professional sounding name.

Cons

  • The technical issues are absurd and the amount of troubleshooting is not worth it stick with free Doxy.me. I wish I did that to start but had to move fast because of crisis and made an error. Will not continue after the year and yes forget customer support does not exist.
  • Minimal customer support or accountability, particularly when all users in professional online groups are reporting the same bugs and constant issues. No refunds or pro-rating, despite realizing within the first day of user traffic that TheraPlatform is unable to perform properly, and also, that customer service will not offer support nor acknowledge their issues with their own system.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Alleva
Founded: 2017
United States
www.helloalleva.com

Company Information

TheraPlatform
Founded: 2011
United States
www.theraplatform.com

Alternatives

Alternatives

HIPAA Video

HIPAA Video

VideoNet Holding
Zanda

Zanda

Zanda Health
Visual Private Office

Visual Private Office

Practice Management Technologies
AccuMed EHR

AccuMed EHR

Accumedic Computer Systems

Categories

Categories

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Not Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Not Supported
E-Prescribing Not Supported
E/M Coding Not Supported
Handwriting Recognition Not Supported
HIPAA Compliant Not Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Not Supported
MIPS Certified Not Supported
ONC-ATCB Certified Not Supported
Patient Portal Not Supported
Self Service Portal Supported
Voice Recognition Not Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Not Supported
Patient Scheduling Supported
Physician Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Not Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Not Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Not Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Nutritionist Features

Appointment Scheduling Supported
Billing & Invoicing Supported
Dietary Analysis Not Supported
Goal Setting / Tracking Supported
Meal Planning Not Supported
Nutrient Database Not Supported
Patient Management Supported
Patient Portal Supported

Occupational Therapy Features

Assessment Management Not Supported
Billing & Invoicing Supported
Care Plan Management Not Supported
Insurance Management Supported
Patient Records Supported
Patient Registration Not Supported
Patient Scheduling Supported
Practice Management Supported
Progress Tracking Supported

Physical Therapy Features

Activity Monitoring Not Supported
Appointment Management Supported
Assessments Not Supported
Billing & Invoicing Supported
Exercise Management Not Supported
Insurance Management Supported
Multi-Location Not Supported
Patient Records Supported
Practice Management Supported
Progress Notes Supported
Treatment Plans Supported

Social Work Case Management Features

Case Notes Supported
Client Management Supported
Document Management Supported
Forms Management Supported
Goal Setting / Tracking Supported
Program Management Not Supported
Referral Management Not Supported
Reporting & Statistics Not Supported
Scheduling Supported
Volunteer Management Not Supported

Speech Therapy Features

Assessment Management Supported
Billing & Invoicing Supported
Care Plan Management Not Supported
Insurance Management Supported
Patient Scheduling Supported
Progress Tracking Not Supported
SOAP Notes Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Not Supported
Chat / Messaging Supported
E-Prescribing Not Supported
For Medical Purposes Not Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Not Supported
Patient Queue Management Not Supported
Practice Management Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported

Integrations

CollaborateMD Supported
Nexio Supported
Salesforce Supported

Integrations

CollaborateMD Not Supported
Nexio Not Supported
Salesforce Not Supported
Claim Alleva and update features and information
Claim Alleva and update features and information
Claim TheraPlatform and update features and information
Claim TheraPlatform and update features and information