Shift Left

Shift Left

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About

All Quiet is an incident management platform designed to streamline on-call management, alerting, and resolution for modern tech teams. With customizable workflows, flexible on-call scheduling, and built-in integrations with over 30 popular platforms like Slack, Jira, and Datadog, All Quiet simplifies the process of managing and responding to incidents. Its features include real-time status pages, automated escalation protocols, and the ability to monitor and track key performance indicators (KPIs) for continuous operational improvement. Ideal for growing teams, All Quiet ensures faster response times and a smoother incident resolution process.

About

Shift incident resolution earlier in the support cycle with Shift Left. Enable L1, L2, and field support techs to better view and act on common user and device support issues without leaving the ServiceNow incident form. Significantly increase first-call resolution by removing the need for privileged access to multiple disparate systems, such as Active Directory, Microsoft Configuration Manager, LAPS, MBAM, and more. Instead of escalating issues beyond the support desk, Shift Left gives your help desk team the capability to reset user passwords, unlock accounts, view logged-in devices, and many more actions. Diagnose and resolve significantly more tickets on the first call, without leaving the incident form in ServiceNow. See troubleshooting steps already completed for an incident, saving time on duplicate work.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Tech teams, system administrators, and IT departments in organizations of all sizes looking for an efficient, automated incident management platform to streamline alerting, response, and resolution workflows

Audience

Companies looking for a platform to increase first call resolution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$4.99/user/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

All Quiet
Founded: 2022
Germany
allquiet.app

Company Information

Recast Software
store.servicenow.com/sn_appstore_store.do#!/store/application/465cce152feb00102b88bac62799b621

Alternatives

Alternatives

Categories

Categories

Integrations

7-Zip
Active Directory
Amazon CloudWatch
Azure Monitor
Dash0
Datadog
Google Cloud Monitoring
Grafana Cloud
Jira
Linear
Microsoft Edge
Microsoft Teams
Notion
Sentry
ServiceNow
Slack

Integrations

7-Zip
Active Directory
Amazon CloudWatch
Azure Monitor
Dash0
Datadog
Google Cloud Monitoring
Grafana Cloud
Jira
Linear
Microsoft Edge
Microsoft Teams
Notion
Sentry
ServiceNow
Slack
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