Alert

Alert

Vital Business Solutions
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+

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About

Alert is a business management system specifically designed to meet the operational and business management needs of information technology (IT) product and service organizations and corporate IT departments. Alert helps organizations dramatically improve critical IT business processes to increase profits and performance. Real-time management and integration of Projects, Resources, Time and ad hoc Support demands are the strengths of Alert. Alert is an integrated system that manages the full project life cycle from initial customer request to delivery and billings. Projects form the hub of Alert with all activities, both core and supporting, being managed by projects. Alert may be deployed as an enterprise system concurrently managing multiple and separate companies or as a single company system. Alert is also multi-currency capable allowing each Company to operate in a 'Local' currency and transact with customers in multiple foreign currencies.

About

PSOhub is professional services automation software that brings the entire project delivery cycle into one platform. It combines project management, task management, resource and capacity planning, time and expense tracking, project accounting, budget and margin tracking, and billing, so everything from a won deal to a paid invoice lives in one place. It is built to work natively with HubSpot. Deals in HubSpot become projects in PSOhub automatically, time logged against a project connects back to the deal, and you keep one connected customer view across sales and delivery. No middleware, no manual re-entry, no separate systems to reconcile. PSOhub brings project management, planning, time tracking, and billing into one data model, so your operational data is AI-ready from day one.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises and organizations looking for a business management system to improve their processes

Audience

Professional Services Organizations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$12.50 per user per month
2 months free when paid annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.8 / 5
design 4.8 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • PSOhub integrates well with our consulting firm in terms of time management / invoicing HubSpot / QuickBooks.
  • PSOhub has given us the ability to manage our projects and keep our customers informed of progress. Being able to set dependencies so customers can see when and what actions they need to complete to keep projects on track. We particularly benefit from the hours booked and hours completed summary.
  • PSO Hub has given us more insight into how our professional services projects are running and we can break them down into tasks, making it easy for us and the customer. It helps us assess how we can improve as well as giving us a indication of risk for our projects. The product regularly adds updates to make the workflow more efficient too.
  • Very simple to use time tracking software! I use it weekly to track my consulting hours for my clients.

Cons

  • The quote feature doesn’t fit our process. Specifically, we need the ability to send contracts and the quote feature has limited length and ability to include our terms of service.
  • Custom reporting could be better. Currently, this is done via an OData feed.
  • Sometimes it is a bit slow, but thats software from time to time.
  • Some times it is slow to load! Probably due to the other consultants using the software at the same time.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Vital Business Solutions
Founded: 1996
Australia
www.alertit.com

Company Information

PSOhub
Founded: 2020
Netherlands
www.psohub.com/en/

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Categories

Categories

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Supported
Document Management Not Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Not Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Not Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Integrations

Exact Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
Moneybird Not Supported
QuickBooks Online Not Supported
Salesforce Not Supported
Teamwork.com Not Supported
Xero Not Supported
Zapier Not Supported
bexio Not Supported

Integrations

Exact Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
Moneybird Supported
QuickBooks Online Supported
Salesforce Supported
Teamwork.com Supported
Xero Supported
Zapier Supported
bexio Supported
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