Alert Catcher

Alert Catcher

Softlist
+
+

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About

Automate Incident Alerting. Alert Catcher allows you to consolidate and automate alerts that emanate from mission-critical systems (SIEM/EMS). All alerts and notifications can be customized on the basis of preference, with escalations creating tickets in Jira Service Desk. For department of Information Security Management. For owners of the Jira Service Desk platform, as well as departments, processing applications from external information systems. For IT and / or software development department. Custom endpoint for creating/updating incidents Custom restrictions for creating/updating incidents Ability to group incidents by rule and create problems Connection types for 3-rd party systems Workflow extensions for Jira Connection types for bi-directional integrations. Integrate with a wide range of SIEM / EMS systems. For identification of demands from third party systems in Alert Catcher, there is created the additional entity - connection.

About

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams. One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding. Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need an alert notification platform

Audience

IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user, one-time payment
Free Version Not Supported
Free Trial Supported

Pricing

$179/month unlimited users
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Softlist
Founded: 2004
Poland
alertcatcher.com

Company Information

root9
Founded: 2026
United States
root9.io

Alternatives

Alternatives

SIGNL4

SIGNL4

Derdack

Categories

IT Alerting Supported

Categories

Incident Response Supported

Incident Management Features

Audit Trail Not Supported
Corrective Actions (CAPA) Not Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Incident Response Features

Attack Behavior Analytics Not Supported
Automated Remediation Not Supported
Compliance Reporting Supported
Forensic Data Retention Not Supported
Incident Alerting Supported
Incident Database Supported
Incident Logs Supported
Incident Reporting Supported
Privacy Breach Reporting Not Supported
Security Orchestration Not Supported
SIEM Data Ingestion / Correlation Not Supported
SLA Tracking / Management Supported
Threat Intelligence Not Supported
Timeline Analysis Supported
Workflow Automation Supported
Workflow Management Not Supported

Integrations

Azure DevOps Not Supported
Checkly Not Supported
Cronitor Not Supported
Datadog Not Supported
Dynatrace Not Supported
Elasticsearch Not Supported
Grafana Cloud Not Supported
Healthchecks.io Not Supported
Linear Not Supported
LogRhythm SIEM Not Supported
Netdata Not Supported
Paessler PRTG Not Supported
Papertrail Not Supported
ServiceNow Not Supported
Site24x7 Not Supported
Splunk AppDynamics Not Supported
Splunk Cloud Platform Not Supported
StatusCake Not Supported
Uptime Kuma Not Supported
Zabbix Not Supported

Integrations

Azure DevOps Supported
Checkly Supported
Cronitor Supported
Datadog Supported
Dynatrace Supported
Elasticsearch Supported
Grafana Cloud Supported
Healthchecks.io Supported
Linear Supported
LogRhythm SIEM Supported
Netdata Supported
Paessler PRTG Supported
Papertrail Supported
ServiceNow Supported
Site24x7 Supported
Splunk AppDynamics Supported
Splunk Cloud Platform Supported
StatusCake Supported
Uptime Kuma Supported
Zabbix Supported
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