Alepo Digital BSS

Alepo Digital BSS

Alepo Technologies
SPoTS

SPoTS

LegendSoft
+
+

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About

Alepo Digital BSS is a full-stack, convergent business support system built for telecom operators that need to launch fast, monetize any service, and modernize without a multi-year transformation program.The platform consolidates CRM, convergent billing, OCS/online charging, product catalog, order management, subscriber self-care, partner management, voucher management, provisioning, trouble ticketing, and revenue analytics into a single, pre-integrated stack. TM Forum Open API compliant across all modules.

About

SPoTS (an acronym for Service and Problem Tracking System) is a browser-based software application used to track dynamic and actionable business information. SPoTS is especially efficient and beneficial for small or mid-sized businesses that do not wish to manage their own information systems or are too focused or busy to do so. While SPoTS excels as trouble ticket software in an Information Technology environment, it is much more than a trouble ticketing system. In fact, over one-half of SPoTS' customer base is in a field or industry unrelated to Information Systems or Information Technology. Because of its inherent flexibility, not only is SPoTS used for trouble ticketing, issue tracking, and customer relationship management (CRM). SPoTS® is developed and operated by LegendSoft, Inc., an Application Service Provider (ASP), and a provider of software consulting services to both public corporations and private businesses in Atlanta Georgia.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need a powerful business support system

Audience

Businesses searching for a solution to improve their services and track information

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alepo Technologies
Founded: 2004
United States
alepo.com/solutions/digital-bss/

Company Information

LegendSoft
www.troubleticketsoftware.com

Alternatives

BeOne System

BeOne System

BeOne System Inc.

Alternatives

Csmart Digital BSS Platform

Csmart Digital BSS Platform

Covalense Digital Solutions
Bugzero

Bugzero

WEBsina
NTS

NTS

NTG Clarity
PortaSwitch

PortaSwitch

PortaOne

Categories

Categories

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

BriefYourMarket.com
Casa Systems

Integrations

BriefYourMarket.com
Casa Systems
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