+
+

Related Products

  • Twilio Messaging
    1,094 Ratings
    Visit Website
  • OptiSigns
    7,843 Ratings
    Visit Website
  • CrankWheel
    186 Ratings
    Visit Website
  • Ecwid
    1,028 Ratings
    Visit Website
  • Zendesk
    7,560 Ratings
    Visit Website
  • Squaretalk
    264 Ratings
    Visit Website
  • Twilio
    1,373 Ratings
    Visit Website
  • Dialpad Connect
    4,080 Ratings
    Visit Website
  • ND Wallet
    14 Ratings
    Visit Website
  • viewneo
    50 Ratings
    Visit Website

About

With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible.

About

We take customer service, technical support, and back office off your plate, and make them better. From day one, you’ll get a dedicated team who’ll help you manage quality at high volumes, quickly train new team members, and improve your business processes. With Peak Support as your solutions provider, you can focus on building your business, while your customers get the exceptional service they deserve. Each client team is under the leadership of a dedicated account manager, who’ll help you set goals for the team, report on the team’s performance, and make concrete recommendations based on the reports. Our customer service agents have an average of eight years of industry experience, and glowing recommendations to match. We offer high-quality customer service through email, phone, chat, and social media. We’re experts in providing technical support for both hardware and software companies. We offer exceptional support through Facebook, Twitter, Snapchat, or any other social channel.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Conversational commerce platform that helps companies interact with their customers

Audience

Companies searching for a solution to improve their support services and business outsourcing processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alcméon
Founded: 2011
France
www.alcmeon.com

Company Information

Peak Support
Founded: 2015
United States
peaksupport.io

Alternatives

Alternatives

Engati

Engati

Engati Technologies
Local Measure Engage

Local Measure Engage

Local Measure

Categories

Categories

Integrations

Facebook
X (Twitter)
Apple Business Chat
Facebook Messenger
Flip
Google Business Profile
Instagram
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SAP Store
Salesforce
Snapchat
WeChat
WhatsApp
Zendesk
efficy

Integrations

Facebook
X (Twitter)
Apple Business Chat
Facebook Messenger
Flip
Google Business Profile
Instagram
Microsoft Dynamics 365
Oracle Cloud Infrastructure
SAP Store
Salesforce
Snapchat
WeChat
WhatsApp
Zendesk
efficy
Claim Alcméon and update features and information
Claim Alcméon and update features and information
Claim Peak Support and update features and information
Claim Peak Support and update features and information