Related Products
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About
Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies.
Alchemer Survey is the industry leader in flexibility, ease of use, and fastest implementation. Market researchers, CX and other feedback professionals can get the feedback they need with the most question types and no pay-per response fees.
Alchemer Workflow is the fastest, easiest, and most effective way to close the loop with the customers and employees who give you feedback, so you can increase retention, adoption, growth, and advocacy.
Alchemer Mobile delivers actionable mobile customer feedback so you can improve your customers’ experiences with your mobile app.
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About
The voice of your customer comes from more than just surveys. Customer feedback insights. Aggregated across channels, analyzed with AI in real-time, and delivered to SaaS leaders to drive better growth strategies using LoopVOC. All of your customer feedback together and analyzed in one place. AI-powered text analytics serve up customer insights so that you can spend less time searching for the problem and more time creating the solutions. And because our topic-modeling is out-of-the-box, and specific to B2B SaaS, your team can get started right away. It’s real time voice of the customer. No more guessing about what customers want. With visibility into the greatest risks and opportunities across the customer journey, your team can proactively identify issues impacting growth and build a collaborative customer program that drives impact for your customers and your bottom line.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Individuals, and small and large businesses
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Audience
B2B SaaS businesses
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingIndividuals
Free - $0 Basic License - $25 per month Standard License - $84 per month Market Research License- $125 per month Team and Enterprise - custom pricing
Free Version
Supported
Free Trial
Supported
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Pricing
$149 per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationAlchemer
Founded: 2006
United States
www.alchemer.com
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Company InformationLoopVOC
Founded: 2017
United States
www.loopvoc.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Market Research Features
Benchmarking
Supported
Compensation Management
Supported
Data Management
Supported
Email / Online
Supported
Face-to-Face
Supported
Panel Management
Supported
Paper-Based
Supported
Phone-Based
Supported
Sample Management
Supported
Statistical Analysis
Supported
Survey Management
Supported
Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Not Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Not Supported
SMS Survey Features
Alerts / Notifications
Not Supported
Analytics / Reporting
Not Supported
Audience Targeting
Not Supported
Campaign Management
Not Supported
Contact Management
Not Supported
Customizable Templates
Not Supported
Keyword Tracking
Not Supported
Mass Texting
Not Supported
Message Personalization
Not Supported
MMS
Not Supported
Scheduled Messaging
Not Supported
Survey Builder
Supported
Template Management
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
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Market Research Features
Benchmarking
Supported
Compensation Management
Not Supported
Data Management
Not Supported
Email / Online
Supported
Face-to-Face
Not Supported
Panel Management
Not Supported
Paper-Based
Not Supported
Phone-Based
Not Supported
Sample Management
Not Supported
Statistical Analysis
Not Supported
Survey Management
Supported
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Integrations
5X
Supported
Advantage CSP
Supported
Bit.ai
Supported
ClinicSoftware.com
Supported
Codeless Platforms Alerting Software
Supported
Constant Contact Lead Gen & CRM
Supported
Evidence
Supported
Expensya
Not Supported
HubSpot Customer Platform
Supported
Indent
Not Supported
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Integrations
5X
Not Supported
Advantage CSP
Not Supported
Bit.ai
Not Supported
ClinicSoftware.com
Not Supported
Codeless Platforms Alerting Software
Not Supported
Constant Contact Lead Gen & CRM
Not Supported
Evidence
Not Supported
Expensya
Supported
HubSpot Customer Platform
Not Supported
Indent
Supported
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