Albi

Albi

Albiware
Xactimate

Xactimate

Xactware
+
+

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About

A restoration job management platform built for the future by restoration contractors. We understand that contractors spend most of their time on the go! At Albi we put a heavy focus on Mobile! • Take unlimited photos at once (without clicking the annoying next button) • Upload unlimited photos from your phone • Tag photos • Quickly search photos and organize photos • Create PDF photo reports • Sketch Drying Chambers • Plot Equipment and Moisture Points • Take Photos within Chambers • Capture Moisture Readings over Time • Create PDF Reports showing drying progressions • Create Equipment, Vehicle, and Location lists • Assign Equipment to Projects, Vehicles, and Locations • Quickly See Where All of Your Equipment is

About

Xactimate, the industry's most powerful and comprehensive solution for property claims estimation, is the number one choice for restoration professionals thanks to its accuracy and flexibility throughout all stages of the repair process. Xactimate can be accessed from a desktop computer, online browser, or mobile device, enabling insurers, loss adjusters, restoration contractors, reconstruction contractors, and specialized service providers to achieve greater speed and accuracy in their claims handling. Small download and streamlined installation gets you set up quickly. Includes all the top features and capabilities for adjusters, insurers, and contractors. Works with or without an internet connection, then syncs with the cloud to stay updated. Fast, full-featured onsite claims handling for contractors and field adjusters.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restoration contractors

Audience

Restoration professionals looking for a claims estimating platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$60 / month per user
$100 per user per month pro user
$1500 onboarding
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.5 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • Albi is a very user friendly system that helps move our files along without skipping a beat. Their customer service is extremely responsive and they listen to our concerns.
  • The software is light, fast, and intuitive (both on the desktop and mobile devices). I run my restoration business on it with plenty of room for growth. It integrates with Quickbooks for billing and Encircle for contents management. I've used other software packages but haven't ever had the speed and usefulness of Albi.
  • Legitimately everything. Fast. Reliable. Albi has every feature from technician use, to office staff and management capabilities. It is 100% customizable. The reports are beautiful and able to be exported to Excel or Google Sheets. The support staff is world-class.
  • It has what this industry technicians need, even if they didn't think about that feature it is there, or if not you can talk with them and get it customized for your needs, and that's something that I liked about their team, they will listen to you and your needs and make it happen. Thank you Albi team !!!
  • Very easy to implement. All in one solution. We run a $10MM+ operation off of Albi and it has everything we need.

Cons

  • We haven't really run into any issues that their support team wasn't able to address.
  • Nothing. It does what I need it to do. It would be fun if it integrated with Xactimate...but very little integrates with Xactimate anymore except Xactimate.
  • My one complaint is the scheduler. I am looking for more of a Service Titan feel. The great thing is I am able to talk to Alex and suggest changes or new features. This one is in the works.
  • Not able to understand why didn't wanted to work on my android as good as it worked on my iPhone....I believe it's about the phone? 😉 but it worked ! And it's working fine, don't believe me go ahead and try it...
  • Pricing is a little higher that other software, however it's worth it with how many systems are all in one.

Pros & Cons from Real Users

Pros

  • Dumb down version of RS Means assemblies. Residential order of magnitude type work is fine. There is no other pros. If you are looking to check a box that you did an ESI, maybe this is an ok product.
  • See below.

Cons

  • Does not have all the typical structural MEP components. IT service is dismal. Deceptive business practice on subscription services.
  • This was the worst decision I made in my 35 + years in the insurance restoration industry... We tried to make it work but it was such old technology and still in beta. I thought maybe it was me but I had my IT guy sit brown with me and he said it was a joke. The part that was crazy is that I actually have documentation from them saying that they support what I was saying . I asked for my money back and they would not give a refund.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Albiware
Founded: 2019
United States
albiware.com

Company Information

Xactware
Founded: 1986
United States
www.xactware.com/en-us/solutions/claims-estimating/xactimate/professional/

Alternatives

Alternatives

PHOTO iD by U Scope

PHOTO iD by U Scope

U Scope Technologies
Assured JobCheck

Assured JobCheck

Assured Software
Xcelerate

Xcelerate

Xcelerate Restoration Software
Crunchwork

Crunchwork

Codafication
Xcelerate

Xcelerate

Xcelerate Restoration Software
RestorationPro

RestorationPro

CodaMind LLC

Categories

Categories

Restoration Management Features

Bid Management Supported
CRM Supported
Document Management Supported
Fire Restoration Supported
Job Tracking Supported
Mold Remediation Supported
Project Management Supported
Scheduling Supported
Task Management Supported
Water Restoration Supported

Restoration Management Features

Bid Management Supported
CRM Supported
Document Management Supported
Fire Restoration Supported
Job Tracking Supported
Mold Remediation Supported
Project Management Supported
Scheduling Supported
Task Management Supported
Water Restoration Supported

Integrations

Encircle Supported
Verinode IQ Supported
CapOut Not Supported
ClickClaims Not Supported
CompanyCam Supported
DocuSketch Not Supported
EagleView Supported
OpenAdapt Not Supported
PHOTO iD by U Scope Not Supported
PSA Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
RoofScope Not Supported
ScopeAssist Not Supported
SendGrid Supported
Twilio Supported
Xactware Benchmark Not Supported
Zapier Supported

Integrations

Encircle Supported
Verinode IQ Supported
CapOut Supported
ClickClaims Supported
CompanyCam Not Supported
DocuSketch Supported
EagleView Not Supported
OpenAdapt Supported
PHOTO iD by U Scope Supported
PSA Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
RoofScope Supported
ScopeAssist Supported
SendGrid Not Supported
Twilio Not Supported
Xactware Benchmark Supported
Zapier Not Supported
Claim Albi and update features and information
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