Albi

Albi

Albiware
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About

A restoration job management platform built for the future by restoration contractors. We understand that contractors spend most of their time on the go! At Albi we put a heavy focus on Mobile! • Take unlimited photos at once (without clicking the annoying next button) • Upload unlimited photos from your phone • Tag photos • Quickly search photos and organize photos • Create PDF photo reports • Sketch Drying Chambers • Plot Equipment and Moisture Points • Take Photos within Chambers • Capture Moisture Readings over Time • Create PDF Reports showing drying progressions • Create Equipment, Vehicle, and Location lists • Assign Equipment to Projects, Vehicles, and Locations • Quickly See Where All of Your Equipment is

About

Encircle makes field documentation fast and easy for restoration contractors and property insurance claims professionals. Every claim is subject to interpretation and debate, which is frustrating for all parties involved. Encircle is the solution. Total transparency about a loss of property can only be achieved by capturing the facts at the source - the loss itself. Our mobile app is designed to be used at the source of a property loss - under any conditions - with minimal clicks and easy navigation. Capture photos, videos, notes, floor plans, moisture readings, drying logs, contents inventories, e-signatures and so much more - and package it all into a stellar report in just a few minutes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restoration contractors

Audience

Companies of all sizes searching for a property restoration software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$60 / month per user
$100 per user per month pro user
$1500 onboarding
Free Version Not Supported
Free Trial Supported

Pricing

$250/month, unlimited users
Starting at $250 per month
Unlimited users, free onboarding, full access to entire suite of Encircle field documentation tools.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Albi is a very user friendly system that helps move our files along without skipping a beat. Their customer service is extremely responsive and they listen to our concerns.
  • The software is light, fast, and intuitive (both on the desktop and mobile devices). I run my restoration business on it with plenty of room for growth. It integrates with Quickbooks for billing and Encircle for contents management. I've used other software packages but haven't ever had the speed and usefulness of Albi.
  • Legitimately everything. Fast. Reliable. Albi has every feature from technician use, to office staff and management capabilities. It is 100% customizable. The reports are beautiful and able to be exported to Excel or Google Sheets. The support staff is world-class.
  • It has what this industry technicians need, even if they didn't think about that feature it is there, or if not you can talk with them and get it customized for your needs, and that's something that I liked about their team, they will listen to you and your needs and make it happen. Thank you Albi team !!!
  • Very easy to implement. All in one solution. We run a $10MM+ operation off of Albi and it has everything we need.

Cons

  • We haven't really run into any issues that their support team wasn't able to address.
  • Nothing. It does what I need it to do. It would be fun if it integrated with Xactimate...but very little integrates with Xactimate anymore except Xactimate.
  • My one complaint is the scheduler. I am looking for more of a Service Titan feel. The great thing is I am able to talk to Alex and suggest changes or new features. This one is in the works.
  • Not able to understand why didn't wanted to work on my android as good as it worked on my iPhone....I believe it's about the phone? 😉 but it worked ! And it's working fine, don't believe me go ahead and try it...
  • Pricing is a little higher that other software, however it's worth it with how many systems are all in one.

Pros & Cons from Real Users

Pros

  • Well this app makes me look a lot smarter than i really am lol. Everything is so well integrated. You literally can't mess up and the customer service is amazing.
  • Quick and easy for floor plans. Very easy access to previously prepped reports. Nice to work with for contents photo.
  • I love that we are able to basically do a full inspection at the touch of a screen. Doing sketches have never been easier.
  • There are so many things to like about using the Encircle program. It is detailed, provides the best detailed report to submit to the insurance company and provides excellent photo documentation. There are so many features to complete all the necessary information required to satisfy our customers.
  • Everything is great would be nice if your Encircle report would automatically populate our job number so it saves to the correct CT file

Cons

  • I wish it would sync better. Sometimes i have a panic attack because my staff wont see their pictures from the day before at times.
  • No familiar enough to fully take advantage of all the features.
  • Every now and then my pics or videos might get stuck and won't update for hours or days.
  • The only con is if we could complete our own equipment tracking reports.
  • Would love to see a 360 degree view of the my jobs

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Albiware
Founded: 2019
United States
albiware.com

Company Information

Encircle
Founded: 2012
Canada
www.getencircle.com

Alternatives

Alternatives

PHOTO iD by U Scope

PHOTO iD by U Scope

U Scope Technologies
Xcelerate

Xcelerate

Xcelerate Restoration Software
RestorationPro

RestorationPro

CodaMind LLC
Xactimate

Xactimate

Xactware
ItemStage

ItemStage

TetraCore
Assured JobCheck

Assured JobCheck

Assured Software

Categories

Categories

Restoration Management Features

Bid Management Supported
CRM Supported
Document Management Supported
Fire Restoration Supported
Job Tracking Supported
Mold Remediation Supported
Project Management Supported
Scheduling Supported
Task Management Supported
Water Restoration Supported

Restoration Management Features

Bid Management Not Supported
CRM Not Supported
Document Management Supported
Fire Restoration Supported
Job Tracking Supported
Mold Remediation Supported
Project Management Supported
Scheduling Not Supported
Task Management Supported
Water Restoration Supported

Business Process Management Features

Access Controls / Permissions Not Supported
Alerts / Notifications Supported
Business Process Automation Not Supported
Business Rules Management Not Supported
Collaboration Supported
Process Change Tracking Not Supported
Process Mapping Not Supported
Process Modeling & Design Not Supported
Visual Workflow Management Not Supported

Floor Plan Features

2D Floor Plans Supported
3D Floor Plans Not Supported
Annotation Supported
Diagram Templates Not Supported
Document Management Not Supported
Drafting Not Supported
Drag & Drop Not Supported
Lighting Control Not Supported
Object Library Supported
Rendering Not Supported

Integrations

Zapier Supported
Albi Not Supported
AnswerForce Not Supported
CompanyCam Supported
EagleView Supported
Encircle Supported
Job Dox Not Supported
Matterport Not Supported
PSA Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
RealWork Not Supported
SendGrid Supported
Twilio Supported
VCA Software Not Supported
Xactimate Not Supported
Xcelerate Not Supported
iRestore Not Supported

Integrations

Zapier Supported
Albi Supported
AnswerForce Supported
CompanyCam Not Supported
EagleView Not Supported
Encircle Not Supported
Job Dox Supported
Matterport Supported
PSA Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
RealWork Supported
SendGrid Not Supported
Twilio Not Supported
VCA Software Supported
Xactimate Supported
Xcelerate Supported
iRestore Supported
Claim Albi and update features and information
Claim Albi and update features and information
Claim Encircle and update features and information
Claim Encircle and update features and information