+
+

Related Products

  • Adobe Experience Manager
    1,865 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • EasySend
    28 Ratings
    Visit Website
  • Pipedrive
    10,456 Ratings
    Visit Website
  • Melis Platform
    1 Rating
    Visit Website
  • Eurekos
    83 Ratings
    Visit Website
  • MindCloud
    75 Ratings
    Visit Website

About

Airkit sits on top of your systems of record to deliver digital experiences that drive customer action. Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between. Abstract away front-end development with pre-built components and templates for web, mobile, voice, chat. Or build you own. Best-in-class debugging and error tooling helps you ship quality apps faster and with confidence. Less errors, less maintenance. Create your own brand components and asset libraries guaranteeing apps stay consistent with your brand guidelines. Flow customer data across your core systems and Airkit-powered experiences via APIs and pre-built integrations. Measure and optimize experiences with built-in app analytics and reporting dashboards on user engagement. Eliminate paperwork for compliance, privacy, and security certifications. Comply with TCPA, PCI, SOC2, GDPR, HIPAA.

About

Our CX Intelligence model helps you obtain insight quickly, easily and in a way that is immediately consumable within your business from the front line to the C-Suite. It is right-sized to fit your needs. Technology balanced with the right amount of self-service to put you in control and the right amount of tailored insight and support services to guide you as and when you need it. We collect and aggregate customer experience, demographic, journey and behavior data to monitor and improve your customer experience in real time. On their terms: we capture the voice of your customer on any device, in any language, at every touchpoint. Quick and efficient: as experts in highly personalized transactional surveys, we give customers the power to express opinions in quick and efficient formats, resulting in survey response rates that can reach up to 48%.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMEs interested in a Digital Experience Platforms (DXP) solution that drive customer action

Audience

Companies of all sizes searching for a powerful Customer Experience solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Airkit
Founded: 2017
United States
www.airkit.com

Company Information

ResponseTek
Founded: 1999
Canada
www.responsetek.com/platform/overview/

Alternatives

Alternatives

inQuba CX

inQuba CX

inQuba
Touchpoint CX

Touchpoint CX

Touchpoint Group

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Digital Experience Platforms (DXP) Features

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Low-Code Development Features

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Braintree
Freshdesk
Intercom
Microsoft Dynamics 365
NiCE CXone Mpower
SAP Ariba
Salesforce
Shopify
Stripe
Synoptos
Twilio
Zendesk

Integrations

Braintree
Freshdesk
Intercom
Microsoft Dynamics 365
NiCE CXone Mpower
SAP Ariba
Salesforce
Shopify
Stripe
Synoptos
Twilio
Zendesk
Claim Airkit and update features and information
Claim Airkit and update features and information
Claim ResponseTek and update features and information
Claim ResponseTek and update features and information