Audience
Companies of all sizes searching for a powerful Customer Experience solution
About ResponseTek
Our CX Intelligence model helps you obtain insight quickly, easily and in a way that is immediately consumable within your business from the front line to the C-Suite. It is right-sized to fit your needs. Technology balanced with the right amount of self-service to put you in control and the right amount of tailored insight and support services to guide you as and when you need it. We collect and aggregate customer experience, demographic, journey and behavior data to monitor and improve your customer experience in real time. On their terms: we capture the voice of your customer on any device, in any language, at every touchpoint. Quick and efficient: as experts in highly personalized transactional surveys, we give customers the power to express opinions in quick and efficient formats, resulting in survey response rates that can reach up to 48%.
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After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization.
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- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
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Integrations
Company Information
ResponseTek
Founded: 1999
Canada
www.responsetek.com/platform/overview/
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Product Details
Platforms Supported
Cloud
Support
Phone Support
24/7 Live Support
Online
ResponseTek Frequently Asked Questions
ResponseTek Product Features
Customer Experience
Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Segmentation
