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About

Your own custom digital loyalty program in under 15 minutes. It's super easy and your customers will love it. We believe that customer loyalty has no price. Our powerful loyalty platform is free forever. AirLoop is a fully customizable digital loyalty platform that provides the tools you need to optimize and enhance your customer engagement, to create repeat business and increase revenue. We are on a mission to change the way our merchant partners think about customer loyalty and customer engagement. We help you understand and influence your customers, and help you turn every single customer interaction into an enduring relationship. Our platform is a perfect fit for you if you are looking to engage your customers in creative ways to deliver high-end customer value while getting access to smart customer data. We help you align yourself with your most profitable customers to maximize the value you deliver to and derive from each customer.

About

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses and brands in need of a solution to engage and reward their customers to increase retention, referrals and revenues

Audience

Small to large businesses.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99/month
Kangaroo offers 3 different packages.
Price varies from $99 - $299 per month depending on package features. Monthly & annual subscriptions are available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - Easy set-up - User-Friendly - Many reward features (points, tiers, specific item rewards, contests, etc... - Easy to segment and target groups based on purchase behavior, spend intervals etc... - Easy to send personalized rewards & marketing campaigns - Excellent customer service

Cons

  • I have no complaints. I have been using the platform for 5 months and everything works as promised.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AirLoop
United States
www.getairloop.com

Company Information

Kangaroo Rewards
Founded: 2012
Canada
get.kangaroorewards.com/customerloyalty/

Alternatives

Alternatives

Zence Loyalty

Zence Loyalty

Easyrewardz
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Loyalty Management Supported

Categories

Contest Supported
Customer Advocacy Supported
Customer Loyalty Supported
Employee Advocacy Supported
Gamification Supported
Gift Card Supported
Loyalty Management Supported
Referral Supported
SMS Marketing Supported

Loyalty Management Features

CRM Not Supported
Customer Activity Tracking Not Supported
Discount Management Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported
White Label Not Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Supported

Contest Features

Awards Management Not Supported
Blind Judging Supported
Entrant Management Not Supported
Entry Fee Processing Not Supported
Entry Management Not Supported
Forms Management Not Supported
Fraud Detection Not Supported
Judging Management Not Supported
Scoring Not Supported
Skills Contests (Photo, Essay, Design, etc) Not Supported
Social Media Management Not Supported
Social Promotions Supported
Sweepstakes Supported
Timeline Management Not Supported
Voting Management Not Supported

Customer Advocacy Features

Advocate Management Supported
Campaign Management Supported
Communication Management Supported
Community Management Not Supported
Gamification Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Supported
Social Engagement Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Employee Advocacy Features

Content Controls / Compliance Not Supported
Content Library Creation Not Supported
Mobile Access Not Supported
Post Scheduling Not Supported
Push / Email Notifications Supported
Reporting / Analytics Supported
Social Sharing Gamification Supported
Tiered User Permissions Supported

Gamification Features

Badge Management Not Supported
Collaboration Tools Not Supported
Contest Management Supported
Feedback Management Supported
For Call Centers Not Supported
For Developers Not Supported
For Education Not Supported
For Onboarding Not Supported
For Sales Supported
Goal Setting / Tracking Not Supported
Leaderboards / Activity Tracking Supported
Performance Metrics Supported
Rewards Management Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

Referral Features

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Lead Engagement Not Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Not Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

BigCommerce Not Supported
Constant Contact Not Supported
Klaviyo Not Supported
Lightspeed Retail Not Supported
Magento Not Supported
Mailchimp Not Supported
Shopify Not Supported
Weevi Not Supported
WooCommerce Not Supported

Integrations

BigCommerce Supported
Constant Contact Supported
Klaviyo Supported
Lightspeed Retail Supported
Magento Supported
Mailchimp Supported
Shopify Supported
Weevi Supported
WooCommerce Supported
Claim AirLoop and update features and information
Claim AirLoop and update features and information
Claim Kangaroo Rewards and update features and information
Claim Kangaroo Rewards and update features and information