Scritch

Scritch

Okapi Works
+
+

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About

Agnost AI is a product analytics platform for conversational agents that helps teams catch silent failures before users leave. It reads every agent conversation alongside its traces to show where the agent fails, where users get frustrated, what they are asking for, and where churn begins. Thousands of chats are automatically clustered into recurring problems and intents, ranked by impact and linked back to the exact conversations and traces behind each pattern. It detects hallucinations, broken promises, quality issues, policy violations, compliance problems, rising friction, and situations where a technical trace may show success even though the user did not get a useful result. Instead of stopping at dashboards, Agnost identifies the highest-impact fixes and provides supporting evidence, recommended changes, and evals needed to ship improvements safely. It can also generate self-improvement suggestions and open pull requests against system prompts, agent harnesses, etc.

About

Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

AI product, engineering, and agent teams looking for a tool to analyze production conversations, detect silent failures, and continuously improve conversational AI

Audience

Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$49 per month
Free Version Supported
Free Trial Not Supported

Pricing

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Agnost AI
United States
agnost.ai/

Company Information

Okapi Works
Belgium
scritch.xyz/

Alternatives

Alternatives

No Alternatives

Categories

Product Analytics Supported

Categories

Customer Service Supported

Integrations

BannerBuzz Supported
CardBoard Supported
Corgi Supported
Discord Not Supported
Exa Supported
Google Cloud Platform Supported
Intercom Not Supported
Jira Not Supported
Lindy Supported
Linear Not Supported
Orchid Supported
Slack Not Supported
Supermemory Supported
Zendesk Not Supported

Integrations

BannerBuzz Not Supported
CardBoard Not Supported
Corgi Not Supported
Discord Supported
Exa Not Supported
Google Cloud Platform Not Supported
Intercom Supported
Jira Supported
Lindy Not Supported
Linear Supported
Orchid Not Supported
Slack Supported
Supermemory Not Supported
Zendesk Supported
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