AggreGateTibbo Systems
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eGain AnalyticseGain Corporation
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Related Products
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About
AggreGate is a white-label full-stack Internet of Things integration platform that drives a digital transformation of your enterprise from connecting the assets to "slicing and dicing" their data for discovering some valuable insights. The Platform and derived vertical products also help integrators, OEMs, telecoms, and MSPs render IoT services running both on the edge and in their cloud. Design and develop your consumer or industrial IoT app in days, deploy into production in weeks. Industrial automation and process control via the 4th generation SCADA/MES platform. Building Automation. Build a unified command and control center for your intelligent facility. Cut HVAC/energy and other operating costs. Deliver digital services for higher resident satisfaction. Data Center Supervisor. Manage both industrial and IT equipment of your data center via a single umbrella system. Design dynamic floor plans, build custom dashboards, integrate with DCIM.
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations of all sizes looking for a solution to drive digital transformation
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTibbo Systems
Founded: 2001
Taiwan
aggregate.digital/
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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Categories |
Categories |
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Network Monitoring Features
Bandwidth Monitoring
Supported
Baseline Manager
Supported
Diagnostic Tools
Not Supported
Internet Usage Monitoring
Not Supported
IP Address Monitoring
Supported
Real Time Analytics
Supported
Resource Management
Supported
Server Monitoring
Supported
SLA Monitoring
Supported
Uptime Monitoring
Supported
Web Traffic Reporting
Supported
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