Agendize vs. ICTCRM Comparison


Agendize	ICTCRM ICTVision	+	+
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About More than just a single online appointment booking and scheduling software... Agendize develops the most powerful and flexible solutions to simplify and boost your customer relationship. Agendize White Label program and APIs are here to simplify the deployment of our scheduling software directly into your work environment. Our team assists you in launching the best product for your customers and users. We are a partner of choice for large groups, enterprises and franchisors such as Orange Business Services, CNP Assurances, AG2R La Mondiale, Allianz, Plurial Novilia or Jardiland.	About ICTCRM is the modern unified communications integrated Customer Relationship management (CRM) software system for running any type of Business. ICTCRM is multitenant, turn key, and white label software solution for all type of business especially internet services providers, Carriers and telecommunications operators.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Retailers, collectivities, insurance companies, car dealers, craftsmen, beauty institutes, real estate agencies...	Audience Internet service provider, carriers, telecommunication operators
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing Request a quote Free Version Not Supported Free Trial Supported	Pricing $199 Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros ICTCRM impresses from moment one because it’s basically CRM + contact center fused into one powerful solution. It’s built on SuiteCRM, giving you all the proven tools for customer relationship management, and then layers on ICTContact so you get voice, messaging, IVR, real-time surveys, broadcasting — all in one dashboard. The fact that it’s multi-tenant and white-label makes it ideal if you want to serve multiple brands or clients. Dashboards are clean and user-friendly, and all communications flow nicely: no more switching tools just to handle complaints, follow-ups, or campaigns. The security and permissions features are solid too, which gives peace of mind when working with teams or sensitive customer data. With ICTCRM, our business has transformed significantly. It seamlessly integrates communication tools, enabling real-time surveys, notifications, and customer engagement. Employing the ICTCRM software has led to a remarkable metamorphosis in our business operations. This cutting-edge platform seamlessly amalgamates communication tools such as voice calls and text messaging, empowering us to carry out real-time surveys, dispatch crucial notifications, and interact with customers in inventive manners. Hence, I find this software, ICTCRM, exceptionally beneficial for my rapidly evolving business due to its robust routing system and myriad other features that facilitate smooth workflow. With ICTCRM, our business operations have undergone a remarkable transformation. Utilizing ICTCRM has revolutionized our business operations. It's an advanced, cohesive communications-integrated CRM platform that has completely reshaped how we interact with our customers and streamline our workflows. Through its smooth incorporation of communication technologies such as voice calls and text messaging, we can carry out instantaneous surveys, dispatch crucial notifications, and interact with our customers in unprecedented ways. Cons The amount of features means there's a bit of setup work up front — policies, permissions, workflows, and integration need careful config. But once that initial setup is done, it runs quite smoothly. No major issues with ICTCRM; work is easy and satisfying. The incorporation of ICTCRM has greatly improved our business operations, facilitating smooth communication and inventive customer engagement via real-time surveys and notifications. Consequently, there are no major concerns, and I feel confident in our security measures. No major issues with ICTCRM; it's streamlined my business operations effectively. I haven't faced any significant challenges with ICTCRM!
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Agendize Founded: 2003 France www.agendize.com	Company Information ICTVision Founded: 2006 Australia www.ictcrm.com
Alternatives ClientTether	Alternatives Merchant Relationship Management by NMI NMI
Calldrip	SMSEagle Proximus Sp. z o.o.
Weave	Invoice Options
Naranga	Systemhaus.One neumeier AG
Yocale View All	Solve CRM Norada View All
Categories Appointment Reminder Supported Appointment Scheduling Supported Customer Engagement Supported	Categories CRM Supported
Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Not Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Not Supported Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Supported Group Scheduling Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Supported Recurring Appointments Supported Room Booking Management Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported
Integrations Capsule Supported Constant Contact Supported Facebook Supported Global Payments Integrated Supported Google Analytics Supported Google Calendar Supported Google Contacts Supported ICTBroadcast Not Supported Jitsi Supported Mailchimp Supported Microsoft Outlook Supported PayPal Supported Pipedrive Supported Salesforce Supported Stripe Supported Twilio Supported Uberall Supported WordPress Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 20 Integrations	Integrations Capsule Not Supported Constant Contact Not Supported Facebook Not Supported Global Payments Integrated Not Supported Google Analytics Not Supported Google Calendar Not Supported Google Contacts Not Supported ICTBroadcast Supported Jitsi Not Supported Mailchimp Not Supported Microsoft Outlook Not Supported PayPal Not Supported Pipedrive Not Supported Salesforce Not Supported Stripe Not Supported Twilio Not Supported Uberall Not Supported WordPress Not Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 1 Integration
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