Secova DEMS

Secova DEMS

Secova
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About

AgencySmart is cloud-based, which means you have access to your client information from wherever you are, with any web-connected device. Answer client questions, make calls based on when they are up for renewal, track what they are doing. Tracks and alerts you about client and prospect policy renewals. Tracks service issues and alerts you when issues need immediate attention. Tracks enrollment, termination and change processes. Tracks dependents turning 26 or aging out. Tracks employees and dependents turning 65 (Medicare eligible). Tracks and alerts you about to-dos and calendar events. Complete audit tracking so you know who is working on what. Helps you cross-sell and stay compliant. Send clients and prospects renewal and other reminders. Send important information about plan changes. Send notes/cards for birthdays, holidays and other important events. Shows all the cross-sale opportunities that exist.

About

Dependent Eligibility Management Service Secovaโ€™s Dependent Eligibility Verification Audit handles verifications with sensitivity, ensuring employees understand exactly why a dependent may be ineligible and explaining the process every step of the way, which helps maintain employee goodwill. Features: - Reduce compliance risk under ERISA &DOL guidelines - Guaranteed Organization Savings of 6-10% after audit cost - Our competitors hold the SSAE-18 Type II certification only. Secova takes a step further, with an ISO โ€“ 27001 credential. - Live-answer call centres with IVR and 24x7capabilities. Our Participant Advocacy Services and Multi-lingual support ensure access to assistance. - We treat every client as a unique entity by designing, branding, and implementing customized solutions as per company culture - Our vast experience includes clients with audit populations ranging from 1,000 to over 180,000 dependents.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses, brands and companies interested in a customer relationship management solution to improve their services

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The software is very easy to use and the customer service supports the customers throughout the whole process.
  • Easy and most comfortable platform to work on i loved the experience to work on this platform.
  • Ease of use; set up; great customer service vey helpful. Cost effective solution and for employers hidden cost.
  • It's been 32 years, Secova is providing the Dependents Eligibility Audit and it has resulted in streamlining the Benefits.

Cons

  • No issues faced so far. Very happy with the services.
  • N/A. See above. Perfect solution for our needs. Very happy.
  • N/A. See above. Perfect solution for our needs. Very happy.
  • No issues faced so far from Secova. Keep it up!!!

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AgencySmart
United States
agencysmart.com/software/

Company Information

Secova
Founded: 1989
USA
secova.com

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Oliver Benefits Administration Software

Categories

Categories

Benefits Administration Features

Claims Management
COBRA Administration
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
Flexible Spending Accounts
FMLA Administration
For Brokers
For Employers
FSA Administration
Health Insurance Administration
HIPAA Compliant
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Integrations

Evergreen

Integrations

Evergreen
Claim AgencySmart and update features and information
Claim AgencySmart and update features and information
Claim Secova DEMS and update features and information
Claim Secova DEMS and update features and information