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About

AfterShip is an AI-powered post-purchase platform designed to help eCommerce businesses improve customer experiences after checkout. The platform provides advanced order tracking, returns management, and delivery intelligence to keep customers informed throughout the shipping process. With integrations across more than 1,200 global carriers, AfterShip delivers accurate shipment updates and estimated delivery dates. Brands can create branded tracking pages and automated notifications that strengthen trust while reducing customer support inquiries. The platform also transforms returns into a revenue opportunity by encouraging exchanges and store credit instead of refunds. By turning post-purchase interactions into personalized experiences, AfterShip helps businesses increase repeat purchases and customer loyalty. Its data insights and reporting tools give brands visibility into post-checkout performance and customer behavior.

About

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers. Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post-purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide. Find out more at parcelLab.com

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce brands, online retailers, marketplaces, and logistics providers that want to improve order tracking, automate returns, and enhance post-purchase customer experiences

Audience

Operations experience management platform for organizations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$11/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AfterShip
Founded: 2012
United States
www.aftership.com

Company Information

parcelLab
Founded: 2015
United States
parcellab.com

Alternatives

Alternatives

PackageX Ship

PackageX Ship

PackageX
Return Prime

Return Prime

Appsdart
LateShipment.com

LateShipment.com

LateShipment Inc.

Categories

Categories

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

Flip
Attentive
CS-Cart Multi-Vendor
CS-Cart Store Builder
Canopy
Heyday AI
Micromerce
Omnisend
Onport
Paack
Pinch AI
Postscript
Quickwork
SEUR PRO
Salesforce
Stackshine
Stamped
Two Boxes
UPS Ready
ZenBasket

Integrations

Flip
Attentive
CS-Cart Multi-Vendor
CS-Cart Store Builder
Canopy
Heyday AI
Micromerce
Omnisend
Onport
Paack
Pinch AI
Postscript
Quickwork
SEUR PRO
Salesforce
Stackshine
Stamped
Two Boxes
UPS Ready
ZenBasket
Claim AfterShip and update features and information
Claim AfterShip and update features and information
Claim parcelLab and update features and information
Claim parcelLab and update features and information