Related Products
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About
Advantages of Admin24 - Service Desk:
- integration with social networks and instant messengers - communication with clients in Telegram, WhatsApp, VKontakte and Odnoklassniki;
- integration with Bitrix24 - working with applications in the familiar interface of the corporate system;
- customer accounting and client portal - history of applications and access to clients;
- automation of support - processing requests and sending notifications to customers faster;
- reports and SLA - analysis of work quality and provision of the required level of service;
- multi-channel support - receiving requests via social networks, email and web form.
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About
Manage, sell and control client retainers and requests. Easily manage every client request. Client Portal with Username and Password. View how much time is remaining with their retainer. Purchase additional hours if required. Export projects as PDF. Send work requests with a custom form. Approval requests feature on or off. Add time to a request manually or using a timer. Make requests visible or invisible. Open requests without notifications. Ask for or no approval before closing restrict sending requests if they have no hours are available. Payments credited direct to your paypal or stripe 0% processing fee. Giving you total control: Quick client access dashboard, instantly view all client activity, see your online clients, managers availability.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
B2B, small and medium business, who work with clients
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Audience
Project Management platform for teams and agencies
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30
Free Version
Not Supported
Free Trial
Supported
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Pricing
$12 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAdmin24
Founded: 2021
Uzbekistan
admin24.uz/
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Company InformationClientrol
Founded: 2016
Ireland
clientrol.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Service Desk Features
Change Management
Not Supported
CMDB
Supported
Incident Management
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Mobile Access
Not Supported
Procurement Management
Not Supported
Remote Control
Not Supported
Self Service Portal
Supported
SLA Management
Supported
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Integrations
Bitrix24
Supported
Telegram
Supported
VK
Supported
WaAPI
Supported
WhatsApp
Supported
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Integrations
Bitrix24
Not Supported
Telegram
Not Supported
VK
Not Supported
WaAPI
Not Supported
WhatsApp
Not Supported
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