ExpressConnect

ExpressConnect

Service Express
+
+

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About

Security, flexibility and proximity in data center services, IaaS and connectivity. We offer you complete and flexible accommodation solutions in our 3 data centers in Barcelona and Madrid. Locate your critical infrastructure in a secure environment. Deploy a secure and scalable infrastructure in the cloud, tailored to your business needs today and tomorrow. With our IaaS solutions you can do it easily. We offer you neutral and secure connectivity solutions with the highest quality, strength and flexibility, thanks to our interconnection with the main network operators in the country. Our experience over three decades and our commitment to the constant training of our team are the best guarantee for your infrastructure. Our facilities are protected against fires and intrusions, to guarantee the maximum availability of your services and the continuity of your business. We have a committed and specialized team, ready to become your hands and eyes in our data centers.

About

Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations interested in data center or IaaS solution to improve their operations

Audience

Companies in search of a solution to manage their tickets, callbacks, and forecast plans

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Adam
Spain
adam.es/

Company Information

Service Express
Founded: 1993
United States
serviceexpress.com/expressconnect/

Alternatives

Alternatives

Dell APEX

Dell APEX

Dell Technologies
SmartITSM

SmartITSM

Service Grid Tech
Site24x7 StatusIQ

Site24x7 StatusIQ

ManageEngine

Categories

Categories

Data Center Management Features

Audit Trail Supported
Behavior-Based Acceleration Supported
Cross Reference System Supported
Device Auto Discovery Supported
Diagnostic Testing Supported
Import / Export Data Supported
JCL Management Supported
Multi-Platform Supported
Multi-User Supported
Power Management Supported
Sarbanes-Oxley Compliance Supported

Integrations

Datadog Not Supported
HPE OneView Not Supported
Nagios Core Not Supported
SolarWinds Access Rights Manager Not Supported
Splunk Cloud Platform Not Supported
WhatsUp Gold Not Supported
Zabbix Not Supported
Zenoss Not Supported

Integrations

Datadog Supported
HPE OneView Supported
Nagios Core Supported
SolarWinds Access Rights Manager Supported
Splunk Cloud Platform Supported
WhatsUp Gold Supported
Zabbix Supported
Zenoss Supported
Claim Adam and update features and information
Claim Adam and update features and information
Claim ExpressConnect and update features and information
Claim ExpressConnect and update features and information