Acuity Scheduling

Acuity Scheduling

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About

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

About

Appointment scheduling, point-of-sale, staff management, marketing automation, and a whole lot more. HelmBot makes it easy for business owners to stay on top of all the complicated parts of their business in one place. HelmBot is designed to save you time and bring in extra appointments, every single day.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Professionals, small to mid-sized businesses

Audience

Brick and mortar, service-based businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$16.00/month
Emerging - $16 per month
Growing - $27 per month
Powerhouse - $49 per month
Free Version Not Supported
Free Trial Supported

Pricing

$95 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.4 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • Acuity Scheduling is an easy to use service that provides solutions for calendar and scheduling stuff, it is easy to customize everything to fit the needs of my business and the heavy schedules that each team member has, it can be perfectly customized for every individual and work perfectly for scheduling things as the week becomes busier. The way Acuity works is very intuitive and adjusts to the present, the rising technology and the way things are becoming now more automated and precise, it is helpful to put out our schedule for the week and let customers know availability without needing to reach out privately, and they can schedule the product they want in the available posts of our business schedules, and it will automatically update to the new availability after scheduling anything. This calendar can be fully customized and Acuity allows for the creation of multiple calendars that can be kept private so clients do not see them, and it works amazingly when it comes to sorting out our own individual schedule to figure out the best way to improve our workflow, and choose how we can customize the public calendar in a way that benefits both the customer and the business, providing a nice customer experience. It is an essential tool to have in order to get the most out of the customer experience, it allows us to recollect customer information by having them fill out forms for scheduling and this is an important part because we are able to know the customer better and will know in what ways we can provide a better service for them, it makes things easier for us to get more clients because the scheduling part becomes simple for both parties, it provides a stable service that is intuitive enough for everyone, and it improves communication to make things more customizable for the client.
  • This software has all the features you need in a scheduling app. Create surveys and applications to screen appointees.
  • Acuity Scheduling is an online assistant. It has made meetings a breeze. Easy-to-use and user-friendly. Customised scheduling page helps in scheduling meetings and saves lots of time. Works 24/7 to organise the schedule. 7 days free trial is available. Perfect software for small businesses.
  • • Very easy to use, love it! • Lot’s of integrations, • Mainly use it for my massage bookings where customer can make a payment too via Stripe (PayPal and/or Square) • Very easy to embed it into my website, for each individual payment package, different links provided • My wife use it integrating with Zoom for live streaming classes, where participants gets unique link when they book and pay via Acuity Scheduling • Very happy with it!!
  • It has everything you need for scheduling. It's easy to set up and it is very convenient for clients to schedule meetings. The design is great and the quick support service is priceless. Acuity Scheduling is the perfect tool for every business owner!

Pros & Cons from Real Users

Pros

  • This is pretty much an all-rounder software and did all my work, from scheduling appointments to setting up an online store, recording testing levels, internal staff scheduling. The best part of the software is the customer support a big thumbs up for them, they hear all your queries and solve them as quickly as possible.
  • It has everything needed to run my float center. It was easy to learn. And when I needed help, help was readily available.
  • Wide variety of utilities and features at a single place with such ease of use is something any user would prefer. Customer management has never been easier.
  • Super intuitive, extremely useful, multifunctional, fun and easy learning curve software that suits almost everyone of our needs. Fairly priced and great customer service to boot!
  • Robust marketing automation and project management features. Easy to manage customer and staff information and services. Informative reports to analyze performance.

Cons

  • The limitation it had is that it doesn't have an application, this would have been amazing for the customers to manage all the work easily.
  • A single email address can be used for only one account. Therefore, if a husband and wife desire separate accounts but use the same email address, their accounts must be merged.
  • The hefty monthly payment might make you reluctant but its worth going for it.
  • It's hard to find any cons. Mass update functionality might be a nice bonus.
  • Overall it's an outstanding platform.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Squarespace
Founded: 2003
United States
www.acuityscheduling.com

Company Information

HelmBot
Founded: 2013
United States
helmbot.com

Alternatives

Alternatives

WellnessLiving

WellnessLiving

WellnessLiving Systems
Apptoto

Apptoto

Go-Cort
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Barbershop Supported
Coaching Supported
Dance Studio Supported
Event Management Supported
Fitness Supported
Massage Therapy Supported
Medical Spa Supported
Mental Health Supported
Municipal Supported
Patient Scheduling Supported
Personal Trainer Supported
Photography Studio Supported
Physical Therapy Supported
Pilates Studio Supported
Salon Supported
Scheduling Supported
Spa Supported
Speech Therapy Supported
Tattoo Studio Supported
Therapy Supported
Yoga Studio Supported

Categories

Dance Studio Supported
Massage Therapy Supported
Order Management Supported
Payment Processing Supported
Point of Sale Supported
Project Management Supported
Scheduling Supported
Task Management Supported
Team Communication Supported
Waitlist Supported
Waiver Supported
Yoga Studio Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Dance Studio Features

Attendance Management Not Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Not Supported
Recital Management Not Supported
Scheduling Supported
Student Management Not Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Not Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Not Supported
Practice Management Supported
SOAP Notes Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Not Supported
Online Payments Supported
Staff Management Supported

Coaching Features

Appointment Scheduling Supported
Billing & Invoicing Supported
Business Coaching Not Supported
Client Management Supported
Goal Setting / Tracking Not Supported
Life Coaching Not Supported
Mentor/Coach Matching Not Supported
Program Management Not Supported
Progress Tracking Not Supported
Sport Coaching Not Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Not Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Not Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Not Supported
Vacation / Leave Tracking Not Supported

Event Management Features

Attendee Management Not Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Not Supported
Gamification Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Not Supported
Volunteer Management Supported
Weddings / Parties Not Supported

Fitness Features

Attendance Tracking Not Supported
Billing & Invoicing Supported
Check-In Manager Not Supported
Class Management Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Membership Management Not Supported
Point of Sale (POS) Not Supported
Reservations Management Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Not Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Not Supported
Billing & Invoicing Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Not Supported
Personnel Management Supported
Progress Notes Not Supported
Single Provider Practice Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Not Supported
Patient Intake Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Not Supported
Attendance Tracking Not Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Not Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Not Supported
Payment Processing Supported
Wellness Plans Not Supported

Photography Studio Features

Appointment Scheduling Supported
Billing & Invoicing Supported
Client Management Supported
Contract Management Not Supported
Event Management Not Supported
Marketing Management Not Supported
Order Management Not Supported
Project Management Not Supported
Proposal Management Not Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Not Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Not Supported
Inventory Management Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Supported

Dance Studio Features

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Not Supported
Scheduling Supported
Student Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
Practice Management Supported
SOAP Notes Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Business Management Features

Billing & Invoicing Supported
CRM Supported
Employee Management Supported
Financial Management Supported
Inventory Management Supported
Marketing Management Supported
Order Management Supported
Point of Sale (POS) Supported
Project Management Supported
Purchasing Supported
Scheduling Supported
Time & Expense Tracking Supported
Training Management Supported
Vendor Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Not Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Supported
Committee Management Not Supported
Dues Management Not Supported
Email Marketing Supported
Event Management Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Not Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Project Management Features

Agile Methodologies Not Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Not Supported
Customizable Templates Not Supported
Gantt Charts Not Supported
Idea Management Supported
Kanban Board Not Supported
Milestone Tracking Supported
Portfolio Management Not Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Not Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Not Supported
Gantt Charts Not Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Not Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Supported
Video Conferencing Not Supported

Waitlist Features

Alerts/Notifications Supported
Customer Database Supported
For Restaurants Supported
Prioritization Supported
Public Waitlist Supported
Reporting & Statistics Supported
Self Check-in Supported
Waiting Time Tracking Not Supported
Waitlist Status Tracking Supported

Waiver Features

Customizable Templates Supported
Data Export Supported
Online Signing Supported
QR Codes Not Supported
Searchable Database Supported
Status Tracking Supported
Waiver Kiosk Supported

Integrations

Facebook Supported
Google Analytics Supported
Mailchimp Supported
CRM Pro Supported
Constant Contact Supported
Drip Supported
Evidence Supported
Foyer Supported
FreshBooks Supported
Happy Grasshopper Supported
Integrately Supported
Keragon Supported
Motileo Supported
OneAI Supported
Pipedream Supported
Shift Supported
Stripe Supported
TrueReview Supported
Unifonic Supported
eWaiverPro Supported

Integrations

Facebook Supported
Google Analytics Supported
Mailchimp Supported
CRM Pro Not Supported
Constant Contact Not Supported
Drip Not Supported
Evidence Not Supported
Foyer Not Supported
FreshBooks Not Supported
Happy Grasshopper Not Supported
Integrately Not Supported
Keragon Not Supported
Motileo Not Supported
OneAI Not Supported
Pipedream Not Supported
Shift Not Supported
Stripe Not Supported
TrueReview Not Supported
Unifonic Not Supported
eWaiverPro Not Supported
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