Acuity Scheduling

Acuity Scheduling

Squarespace
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About

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

About

Appointment scheduling, point-of-sale, staff management, marketing automation, and a whole lot more. HelmBot makes it easy for business owners to stay on top of all the complicated parts of their business in one place. HelmBot is designed to save you time and bring in extra appointments, every single day.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Professionals, small to mid-sized businesses

Audience

Brick and mortar, service-based businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$16.00/month
Emerging - $16 per month
Growing - $27 per month
Powerhouse - $49 per month
Free Version
Free Trial

Pricing

$95 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.4 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • Acuity Scheduling is an easy to use service that provides solutions for calendar and scheduling stuff, it is easy to customize everything to fit the needs of my business and the heavy schedules that each team member has, it can be perfectly customized for every individual and work perfectly for scheduling things as the week becomes busier. The way Acuity works is very intuitive and adjusts to the present, the rising technology and the way things are becoming now more automated and precise, it is helpful to put out our schedule for the week and let customers know availability without needing to reach out privately, and they can schedule the product they want in the available posts of our business schedules, and it will automatically update to the new availability after scheduling anything. This calendar can be fully customized and Acuity allows for the creation of multiple calendars that can be kept private so clients do not see them, and it works amazingly when it comes to sorting out our own individual schedule to figure out the best way to improve our workflow, and choose how we can customize the public calendar in a way that benefits both the customer and the business, providing a nice customer experience. It is an essential tool to have in order to get the most out of the customer experience, it allows us to recollect customer information by having them fill out forms for scheduling and this is an important part because we are able to know the customer better and will know in what ways we can provide a better service for them, it makes things easier for us to get more clients because the scheduling part becomes simple for both parties, it provides a stable service that is intuitive enough for everyone, and it improves communication to make things more customizable for the client.
  • This software has all the features you need in a scheduling app. Create surveys and applications to screen appointees.
  • Acuity Scheduling is an online assistant. It has made meetings a breeze. Easy-to-use and user-friendly. Customised scheduling page helps in scheduling meetings and saves lots of time. Works 24/7 to organise the schedule. 7 days free trial is available. Perfect software for small businesses.
  • • Very easy to use, love it! • Lot’s of integrations, • Mainly use it for my massage bookings where customer can make a payment too via Stripe (PayPal and/or Square) • Very easy to embed it into my website, for each individual payment package, different links provided • My wife use it integrating with Zoom for live streaming classes, where participants gets unique link when they book and pay via Acuity Scheduling • Very happy with it!!
  • It has everything you need for scheduling. It's easy to set up and it is very convenient for clients to schedule meetings. The design is great and the quick support service is priceless. Acuity Scheduling is the perfect tool for every business owner!

Pros & Cons from Real Users

Pros

  • This is pretty much an all-rounder software and did all my work, from scheduling appointments to setting up an online store, recording testing levels, internal staff scheduling. The best part of the software is the customer support a big thumbs up for them, they hear all your queries and solve them as quickly as possible.
  • It has everything needed to run my float center. It was easy to learn. And when I needed help, help was readily available.
  • Wide variety of utilities and features at a single place with such ease of use is something any user would prefer. Customer management has never been easier.
  • Super intuitive, extremely useful, multifunctional, fun and easy learning curve software that suits almost everyone of our needs. Fairly priced and great customer service to boot!
  • Robust marketing automation and project management features. Easy to manage customer and staff information and services. Informative reports to analyze performance.

Cons

  • The limitation it had is that it doesn't have an application, this would have been amazing for the customers to manage all the work easily.
  • A single email address can be used for only one account. Therefore, if a husband and wife desire separate accounts but use the same email address, their accounts must be merged.
  • The hefty monthly payment might make you reluctant but its worth going for it.
  • It's hard to find any cons. Mass update functionality might be a nice bonus.
  • Overall it's an outstanding platform.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Squarespace
Founded: 2003
United States
www.acuityscheduling.com

Company Information

HelmBot
Founded: 2013
United States
helmbot.com

Alternatives

Alternatives

WellnessLiving

WellnessLiving

WellnessLiving Systems
Apptoto

Apptoto

Go-Cort
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Dance Studio Features

Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Yoga Studio Features

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

Coaching Features

Appointment Scheduling
Billing & Invoicing
Business Coaching
Client Management
Goal Setting / Tracking
Life Coaching
Mentor/Coach Matching
Program Management
Progress Tracking
Sport Coaching

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Medical Spa Features

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Mental Health Features

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Patient Scheduling Features

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Personal Trainer Features

Appointment Scheduling
Assessments
Attendance Tracking
Billing & Invoicing
Certification Tracking
Client Management
Commission Management
eCommerce
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Online Store
Payment Processing
Wellness Plans

Photography Studio Features

Appointment Scheduling
Billing & Invoicing
Client Management
Contract Management
Event Management
Marketing Management
Order Management
Project Management
Proposal Management

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Dance Studio Features

Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Yoga Studio Features

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Payment Processing Features

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Waitlist Features

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Waiver Features

Customizable Templates
Data Export
Online Signing
QR Codes
Searchable Database
Status Tracking
Waiver Kiosk

Integrations

Facebook
Google Analytics
Mailchimp
AWeber
Foyer
Freedcamp
GetProspect
Google Business Profile
KonnectzIT
Motileo
OneAI
Posh
Rambox
Remo
Skipio
TrueReview
Valory AI
Wix
Workato
Workers by Delos

Integrations

Facebook
Google Analytics
Mailchimp
AWeber
Foyer
Freedcamp
GetProspect
Google Business Profile
KonnectzIT
Motileo
OneAI
Posh
Rambox
Remo
Skipio
TrueReview
Valory AI
Wix
Workato
Workers by Delos
Claim HelmBot and update features and information
Claim HelmBot and update features and information