Activechat vs. Dialogflow Comparison


Activechat Activechat, Inc.	Dialogflow Google	+	+
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About Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!	About Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Customer care teams and leaders	Audience Businesses and developers interested in a comprehensive platform for developing chatbots, voice bots, and virtual agents using natural language understanding
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49.00/month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 4.0 / 5 design 3.5 / 5 support 3.5 / 5 Read all reviews	Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.2 / 5 design 4.2 / 5 support 4.5 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Activechat, Inc. Founded: 2017 United States activechat.ai	Company Information Google Founded: 1998 United States cloud.google.com/dialogflow
Alternatives Boost.ai	Alternatives Google Cloud Speech-to-Text Google
Chatfuel	IBM watsonx Assistant IBM
Botsify	Google Cloud Natural Language API Google
Tidio	Amazon Lex Amazon
Mavenoid View All	Yellow.ai Bitonic Technology Labs View All
Categories AI Customer Service Chatbot Conversational AI Live Chat	Categories AI Agent Builders AI Agents AI Development AI Tools AI Voice Agents Artificial Intelligence Artificial Intelligence (AI) APIs Chatbot Conversation Intelligence Conversational AI Conversational Support Machine Learning Natural Language Processing Voice Bot
Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant	Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Machine Learning Features Deep Learning ML Algorithm Library Model Training Natural Language Processing (NLP) Predictive Modeling Statistical / Mathematical Tools Templates Visualization Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization
Integrations Stackreaction Twilio AutoResponder BotCore Call Center Studio Clienk EBM Facebook Messenger Google Calendar LINE Landbot.io Meya Pabbly Connect PubNub Shopify Smart IVR WIT Conversation Platform WPBot XCALLY Zulip Show More Integrations View All 17 Integrations	Integrations Stackreaction Twilio AutoResponder BotCore Call Center Studio Clienk EBM Facebook Messenger Google Calendar LINE Landbot.io Meya Pabbly Connect PubNub Shopify Smart IVR WIT Conversation Platform WPBot XCALLY Zulip Show More Integrations View All 62 Integrations
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