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About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

eyko is an AI-powered decision intelligence platform designed to transform raw business data into structured, actionable decisions by analyzing what is happening, why it is happening, and what should be done next. It connects directly to existing business systems such as ERP, CRM, finance, supply chain, and analytics tools, allowing organizations to work with their current data without rebuilding infrastructure or creating new reporting layers. At its core, eyko introduces “Playbooks,” which generate complete, decision-ready analyses that include executive summaries, root cause explanations, and recommended actions based on real business problems rather than static dashboards. Unlike traditional business intelligence tools that focus on visualization, eyko is built to resolve business issues by shortening the gap between insight and action, combining structured analysis, contextual business knowledge, and AI reasoning into a single output.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Business leaders, analysts, and operations teams who need AI to turn complex enterprise data into clear, actionable decisions without relying on manual analysis or dashboards alone

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.

Cons

  • We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

eyko
Founded: 2021
United States
eyko.ai/

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Office Solution

Categories

Categories

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

HubSpot CRM Not Supported
JD Edwards EnterpriseOne Not Supported
NetSuite Not Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
Snowflake Not Supported
Workday HCM Not Supported

Integrations

HubSpot CRM Supported
JD Edwards EnterpriseOne Supported
NetSuite Supported
SAP Cloud Platform Supported
Salesforce Supported
Snowflake Supported
Workday HCM Supported
Claim ActiveOps and update features and information
Claim ActiveOps and update features and information
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Claim eyko and update features and information