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About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

eyko is an AI-powered decision intelligence platform designed to transform raw business data into structured, actionable decisions by analyzing what is happening, why it is happening, and what should be done next. It connects directly to existing business systems such as ERP, CRM, finance, supply chain, and analytics tools, allowing organizations to work with their current data without rebuilding infrastructure or creating new reporting layers. At its core, eyko introduces “Playbooks,” which generate complete, decision-ready analyses that include executive summaries, root cause explanations, and recommended actions based on real business problems rather than static dashboards. Unlike traditional business intelligence tools that focus on visualization, eyko is built to resolve business issues by shortening the gap between insight and action, combining structured analysis, contextual business knowledge, and AI reasoning into a single output.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Business leaders, analysts, and operations teams who need AI to turn complex enterprise data into clear, actionable decisions without relying on manual analysis or dashboards alone

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$25 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.

Cons

  • We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

eyko
Founded: 2021
United States
eyko.ai/

Alternatives

TaskEye

TaskEye

Uffizio

Alternatives

VEDA

VEDA

Samta.ai
Decision Pulse AI

Decision Pulse AI

Office Solution

Categories

Categories

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

HubSpot CRM
JD Edwards EnterpriseOne
NetSuite
SAP Cloud Platform
Salesforce
Snowflake
Workday HCM

Integrations

HubSpot CRM
JD Edwards EnterpriseOne
NetSuite
SAP Cloud Platform
Salesforce
Snowflake
Workday HCM
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