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About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

Workforce Next Workforce Analytics is a productivity analytics & employee monitoring software for employers who wants to fine tune their employees productivity. it can also be used in productivity auditing. Get regular Workforce Analytics to fix up your operational productivity leaks for in-house, hybrid, work form home & remote teams, Saves approximately 35% on operational cost. Automatically logs time & attendance for employee, he even doesn't want to give any input to start the software. AI algorithm automatically removes the time when he was not working to gain productive hours logs in a shift time. We believe if you can't measure anything you can not improve that too, that's why we build such system where you can track employee productivity automatically in order to improve that, no biasing no manual inputs, just believe in data.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Companies of all sizes

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$3.99 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.

Cons

  • We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.

Pros & Cons from Real Users

Pros

  • Monitoring Panel is very ease to use. It has company dashboard and as well as individual employee dashboard. Offline recording confirms no data loss and calculate very accurate productivity of users.

Cons

  • Analytics widgets on dashboards are accurate but a few analytics available. As I see many new features in past few months so I hope they will provide very rich analytics in dashboard panel very soon.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

Workforce Next
Founded: 2019
India
workforcenext.in/

Alternatives

TaskEye

TaskEye

Uffizio

Alternatives

DeskTrack

DeskTrack

Aryavrat Infotech Inc.
VEDA

VEDA

Samta.ai

Categories

Categories

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Not Supported
Keystroke Recording Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Supported
Time & Attendance Supported
Time Tracking Supported

Integrations

No info available.

Integrations

No info available.
Claim ActiveOps and update features and information
Claim ActiveOps and update features and information
Claim Workforce Next and update features and information
Claim Workforce Next and update features and information