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About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

Snowfire AI is an adaptive enterprise decision intelligence platform that unifies proprietary business data, organizational intelligence, and contextualized reasoning with real-time market signals to help leaders make effective decisions. It connects CRM, ERP, finance, marketing, HR, operations, security, and other enterprise data sources, creating a governed operating layer with trusted metrics and full lineage. Signals Intelligence continuously monitors internal metrics and external change, prioritizing material shifts and routing role-aware alerts to the leaders who should act first. Ask Business Data lets executives ask questions in plain language and receive answers grounded in connected business data without waiting for analysts or rebuilding dashboards. Metric Intelligence creates one trusted definition for KPIs so signals, answers, and reports begin from consistent numbers.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Business executives and enterprise leadership teams seeking to unify business data, detect important changes, answer strategic questions, and make governed, data-backed decisions faster

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.

Cons

  • We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

Snowfire
Founded: 2024
United States
www.snowfire.ai/

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TaskEye

TaskEye

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Alternatives

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SIGNLD

Inzata Analytics
VEDA

VEDA

Samta.ai
VEDA

VEDA

Samta.ai

Categories

Categories

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Integrations

ADP DataCloud Not Supported
Amazon Web Services (AWS) Not Supported
Confluence Not Supported
Databricks Not Supported
Google Ads Not Supported
Google Analytics Not Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
Jira Not Supported
LinkedIn Not Supported
NetSuite Not Supported
Outreach Not Supported
Pipedrive Not Supported
Ripple Not Supported
Salesforce Not Supported
Slack Not Supported
Snowflake Not Supported
Splunk Cloud Platform Not Supported
Xero Not Supported
monday CRM Not Supported

Integrations

ADP DataCloud Supported
Amazon Web Services (AWS) Supported
Confluence Supported
Databricks Supported
Google Ads Supported
Google Analytics Supported
Google Sheets Supported
HubSpot CRM Supported
Jira Supported
LinkedIn Supported
NetSuite Supported
Outreach Supported
Pipedrive Supported
Ripple Supported
Salesforce Supported
Slack Supported
Snowflake Supported
Splunk Cloud Platform Supported
Xero Supported
monday CRM Supported
Claim ActiveOps and update features and information
Claim ActiveOps and update features and information
Claim Snowfire and update features and information
Claim Snowfire and update features and information