ServiceNow Process MiningServiceNow
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Related Products
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About
Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now.
Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal.
We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.
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About
Optimize business processes. Uncover trends and patterns using in-platform process mining. Get deep insight into processes to understand the root cause of how and why issues occur. View and analyze team performance across your organization and improve workgroup results. Streamline work by uncovering and removing redundant tasks and bottlenecks in business processes. Drive service excellence with an easy visual map for mining real-time process performance. Uncover hidden inefficiencies with the push of a button using process data. See a visual representation of process flows to identify bottlenecks and make improvements quickly. Optimize processes fast with AI-powered analysis to detect undesired process behavior. Establish greater regulatory compliance by proactively identifying process deviations and anomalies.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes
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Audience
Companies searching for a process mining tool solution to increase workplace productivity through automation and smart solutions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationActiveOps
United Kingdom
activeops.com
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Company InformationServiceNow
Founded: 2003
United States
www.servicenow.com/products/process-mining.html
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Categories |
Categories |
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Employee Monitoring Features
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
MyEnroll360
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