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About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

Make better, more informed decisions with access to real-time insights on a single, scalable platform. SAP BusinessObjects Business Intelligence is a centralized suite for data reporting, visualization, and sharing. As the on-premise BI layer for SAP’s Business Technology Platform, it transforms data into useful insights, available anytime, anywhere. Share insights and make better decisions with the SAP BusinessObjects Business Intelligence (BI) suite. By providing a flexible architecture, our analytics platform can support your growth – from a few users to tens of thousands of users, and from a single tool to multiple tools and interfaces. Deployed on premise, this product requires a perpetual license and allows you to license and pay for only the functionality and users you need.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Organizations interested in a powerful business intelligence suite

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.

Cons

  • We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

SAP
Founded: 1972
Germany
www.sap.com/products/technology-platform/bi-platform.html

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360Suite

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Categories

Categories

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Integrations

360Suite
Airbyte
Amadea
Apex-Pro Systems
AssurX
Axon Ivy
Azure Marketplace
Commvault HyperScale X
Joopy
Key Survey
LivePreso
Qliktag Platform
SAP Joule
Salesbuzz
StarfishETL
Tactic
Travel Studio
UniverseBridge
Wiiisdom Ops
cIHMS

Integrations

360Suite
Airbyte
Amadea
Apex-Pro Systems
AssurX
Axon Ivy
Azure Marketplace
Commvault HyperScale X
Joopy
Key Survey
LivePreso
Qliktag Platform
SAP Joule
Salesbuzz
StarfishETL
Tactic
Travel Studio
UniverseBridge
Wiiisdom Ops
cIHMS
Claim ActiveOps and update features and information
Claim ActiveOps and update features and information
Claim SAP BusinessObjects Business Intelligence and update features and information
Claim SAP BusinessObjects Business Intelligence and update features and information