Related Products
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About
Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now.
Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal.
We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.
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About
We love to automate processes, and we try to use that love to reduce constant manual routines that consume much time. This way, you can use that saved time to bring more value to your organization. Forecating the right amount of employees and adhering to rules and regulations is a delicate work since every deviation could mean a lot of money gone to waste. That's why we always look for ways to improve our processes. We want to bring value to everyone from top executives to the last employee because we understand that quality of service depends on the good work they do. We prefer quality over quantity and we value our customers. That's why we invest more in customer satisfaction than in marketing. Each customer gets our full attention and caring, because we know that word-of-mouth is stronger than any marketing campaign. We integrate with other services you might have like Active Directory, Time and Attendance, ACD, and more to make sure you have all the information you need.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes
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Audience
Companies seeking a solution to automate processes and reduce constant manual routines
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationActiveOps
United Kingdom
activeops.com
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Company InformationEnigmai
Founded: 2009
Israel
www.enigmai.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Employee Monitoring Features
Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
No info available.
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Integrations
No info available.
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