+
+

Related Products

  • Insightful
    465 Ratings
    Visit Website
  • Monitask
    361 Ratings
    Visit Website
  • Assembled
    268 Ratings
    Visit Website
  • Synerion
    115 Ratings
    Visit Website
  • Fraud.net
    56 Ratings
    Visit Website
  • DeskTime
    955 Ratings
    Visit Website
  • Hubstaff
    3,990 Ratings
    Visit Website
  • Nexcess Digital Cloud
    205 Ratings
    Visit Website
  • Curtain MonGuard Screen Watermark
    7 Ratings
    Visit Website
  • TriNet
    1,896 Ratings
    Visit Website

About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

Make faster, smarter business decisions with AI‑powered insight and actionable recommendations. Learn how Decision Intelligence (DI) is transforming analytics by enabling in-the-moment awareness of your business and immediate decision making. Diwo automates the process of analyzing, correlating and synthesizing your data to provide timely, relevant insights. It leverages AI and contextual intelligence to continuously monitor your data environment and deliver actionable recommendations. Diwo automatically surfaces opportunities and quantifies their potential impact to your business. More importantly, Diwo then provides recommendations that you validate and put into action. Diwo uses AI and contextual intelligence to automatically identify opportunities, detail the trade-offs, apply your business context and deliver the best advice to maximize results.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

Decision Intelligence platform that helps companies to accelerate business value

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.

Cons

  • We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

Diwo
Founded: 2014
United States
diwo.ai/

Alternatives

TaskEye

TaskEye

Uffizio

Alternatives

Categories

Categories

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

No info available.

Integrations

No info available.
Claim ActiveOps and update features and information
Claim ActiveOps and update features and information
Claim Diwo and update features and information
Claim Diwo and update features and information