Related Products
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About
Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now.
Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal.
We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.
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About
Make faster, smarter business decisions with AI‑powered insight and actionable recommendations. Learn how Decision Intelligence (DI) is transforming analytics by enabling in-the-moment awareness of your business and immediate decision making. Diwo automates the process of analyzing, correlating and synthesizing your data to provide timely, relevant insights. It leverages AI and contextual intelligence to continuously monitor your data environment and deliver actionable recommendations. Diwo automatically surfaces opportunities and quantifies their potential impact to your business. More importantly, Diwo then provides recommendations that you validate and put into action. Diwo uses AI and contextual intelligence to automatically identify opportunities, detail the trade-offs, apply your business context and deliver the best advice to maximize results.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes
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Audience
Decision Intelligence platform that helps companies to accelerate business value
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationActiveOps
United Kingdom
activeops.com
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Company InformationDiwo
Founded: 2014
United States
diwo.ai/
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Categories |
Categories |
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Employee Monitoring Features
Activity Monitoring
Supported
Browsing History
Supported
Email Monitoring
Supported
Keystroke Recording
Not Supported
Productivity Analysis
Supported
Remote Control
Not Supported
Screen Activity Recording
Not Supported
Time & Attendance
Supported
Time Tracking
Supported
Workforce Management Features
Budgeting & Forecasting
Not Supported
Contractor Management
Not Supported
Employee Lifecycle Management
Not Supported
Labor Projection
Supported
Performance Appraisal
Not Supported
Recruiting Management
Not Supported
Scheduling
Supported
Skills Tracking
Supported
Time & Attendance
Supported
Variable Workforce
Supported
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Integrations
No info available.
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Integrations
No info available.
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