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About

Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now. Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal. We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.

About

Decisimo is a powerful decision/rule engine platform designed to streamline your business decision-making process. It enables you to effortlessly create and update rule sets and decision tables, tailoring them to your specific needs. The platform offers a drag-and-drop builder for designing decision flows, which can include components like models, rule sets, and data sources. Decisimo also allows you to deploy decision flows to regional endpoints for faster responses and compliance with data protection regulations. You can enhance your decision flows by incorporating AI and machine learning models or connecting to external data sources through REST APIs. Decisimo is suitable for batch processing tasks such as client segmentation and prescoring, and supports data retrieval from FTP, Google Cloud Storage, or S3 buckets. The platform also provides robust unit testing capabilities to ensure accurate and reliable decision-making.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes

Audience

Financial institutions, insurance companies, credit bureaus, e-commerce platforms, healthcare providers, and government agencies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Pay per decision
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It was easy to implement and we were getting data on the second day. The reports are built for operations people in mind and the Report Wizard is easy to use.

Cons

  • We wanted to deploy in their Azure instance, but our IT wasn't ready so we had to wait for IT to get a server available.

Pros & Cons from Real Users

Pros

  • The platform is very easy to use, the ability to use multiple data sources for enrichment is very useful, the Decisimo team is very nice to work with.

Cons

  • N/A - any (rare) issues which we had were quickly dealt with.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ActiveOps
United Kingdom
activeops.com

Company Information

Decisimo
Founded: 2020
United Kingdom
www.decisimo.com

Alternatives

TaskEye

TaskEye

Uffizio

Alternatives

VEDA

VEDA

Samta.ai

Categories

Categories

AI Automation Supported

Decisimo is a no-code platform for automating decision workflows. Easily build, manage, and deploy processes using an intuitive drag-and-drop interface—no technical expertise required. Integrate external data sources for real-time and batch processing, automating tasks like credit scoring and risk assessment. Empower non-technical users to develop and test decision logic independently, reducing time-to-market and operational costs. Scalable for startups and enterprises, Decisimo delivers precise, data-driven decisions to optimize business performance.

Decisimo is a no-code BRMS that simplifies managing your decision logic. Use a visual drag-and-drop interface to build, deploy, and update complex rule sets without coding or IT support. Integrate external data sources and handle real-time or batch processing for tasks like compliance checks and pricing optimization. Decisimo ensures consistent, accurate decisions across your operations while reducing manual updates and operational costs. It's scalable for businesses of all sizes, adapting to changing requirements and regulations.

Decisimo automates complex decisions and orchestrates business logic across your organization. Build decision flows using AI, machine learning, and third-party data integration—no coding needed. Utilize real-time data and predictive models for risk management, customer segmentation, and compliance checks. Centralize your decision logic to make accurate choices faster, reducing manual work and errors.

Decision Support Supported

Decisimo automates complex decision-making with its no-code platform. Build and deploy decision flows quickly using real-time data and predictive analytics. Ideal for risk assessment, customer segmentation, and forecasting, it lets you integrate AI models and external data sources. Test and refine strategies instantly to improve business outcomes. Scalable and secure, Decisimo enhances decision accuracy and operational efficiency.

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported

Decision Support Features

Application Development Not Supported
Budgeting & Forecasting Not Supported
Data Analysis Not Supported
Decision Tree Analysis Supported
Monte Carlo Simulation Not Supported
Performance Metrics Not Supported
Rules-Based Workflow Supported
Sensitivity Analysis Not Supported
Thematic Mapping Not Supported
Version Control Supported

Business Rules Management Systems (BRMS) Features

Access Control / Permissions Supported
Code Development Environment Not Supported
Deploy Across Platforms Supported
Flexible Hosting Options Supported
Lifecycle Management Supported
No Code Development Supported
Simulation Not Supported
Validation Tools Supported

Integrations

Ekata Not Supported
MaxMind Not Supported
SEON Not Supported
minFraud Not Supported

Integrations

Ekata Supported
MaxMind Supported
SEON Supported
minFraud Supported
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Claim ActiveOps and update features and information
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