Wink AIAmbi Labs
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Related Products
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About
ActiveLens is an AI layer for teams that work on the phone, capturing calls and meetings, answering questions from company documents while conversations happen, turning what was said into tasks, and updating the CRM. It works across phone calls, softphones, desk phones, mobile phones, online meetings, and in-person meetings without requiring a phone-system replacement or a bot to join the conversation. Capture happens on the device rather than inside the meeting platform, allowing the same workflow to work across different dialers and communication channels. Calls are turned into structured summaries covering participants, purpose, client context, what was discussed, and what was agreed, with templates controlling length, tone, structure, and AI rules. Full transcripts include speaker identification and can provide line-by-line translation, while company documents and web information can explain products, terms, and jargon during a conversation.
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About
Wink AI is a real-time sales assistant for teams that sell over the phone. It transcribes both sides of live calls in 30 languages tuned for phone audio and regional accents, then displays product suggestions based on the conversation, past orders, and a live catalog. Suggestions reflect stock, size, and price, include a brief explanation agents can share, and stay hidden when nothing fits. Agents can type requests during calls to find products without putting customers on hold. After each call, Wink creates a summary and scores it against the team's quality rubric. It pauses when the phone system pauses recording, redacts card numbers from transcripts, and supports agent single sign-on. Wink runs in a browser alongside the dialer, integrates with Five9, and has a Windows companion app that captures audio from other softphones. Retailers ShopLC and TJC use Wink with their personal shoppers.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Phone-based business teams wanting to capture conversations, generate follow-up work, retrieve context, and keep CRM records updated
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Audience
Retailers, e-commerce brands and contact centers whose agents sell products over the phone
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$14 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationActiveLens
Founded: 2025
United States
www.activelens.ai/
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Company InformationAmbi Labs
Founded: 2025
United States
trywink.io
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Categories |
Categories |
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Integrations
Five9
Not Supported
Gmail
Supported
Google Calendar
Supported
Google Meet
Supported
Google Voice
Supported
Jira
Supported
Microsoft 365
Supported
Microsoft Teams
Supported
Phone.com
Supported
Quo
Supported
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Integrations
Five9
Supported
Gmail
Not Supported
Google Calendar
Not Supported
Google Meet
Not Supported
Google Voice
Not Supported
Jira
Not Supported
Microsoft 365
Not Supported
Microsoft Teams
Not Supported
Phone.com
Not Supported
Quo
Not Supported
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