ActiveEdgeCougaar Software
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InagentInconcert
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Related Products
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About
Cougaar Software, Inc.’s (CSI’s) ActiveEdge® is an intelligent decision support platform built on the Cognitive Agent Architecture (Cougaar)—an open source, distributed agent architecture. ActiveEdge® provides all the power of Cougaar and includes key extensions to simplify application development, increase agent functionality, and provide enhanced system capabilities. ActiveEdge® is designed to automate the human reasoning processes to provide advanced narrow Artificial Intelligence (AI) solutions to some of the worlds most challenging problems – transforming massive amounts of data into usable knowledge and ultimately, timely and effective decisions. In addition, ActiveEdge® provides advanced execution monitoring and collaborative decision support. CSI’s goal is to provide a next-generation cognitive computing platform for building intelligent systems – systems that understand the situation and support users with reasoning and automation.
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About
Inagent is an advanced conversational AI platform designed for contact centers that deploys autonomous AI agents capable of understanding, reasoning, and resolving complex customer interactions across voice and text channels in a fully omnichannel environment. These virtual agents operate using generative AI and contextual understanding, allowing them to interpret messages, make decisions, and execute actions connected to business systems such as CRM and ERP platforms to achieve specific operational goals. It enables companies to create specialized AI agent teams trained for different business areas, ensuring accurate and efficient handling of tasks such as customer support, sales, appointment scheduling, and claims processing, while seamlessly transferring conversations between agents or to human staff when necessary. Inagent can be activated in minutes through a no-code interface, requiring only initial training with business knowledge.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Anyone looking for an Integration software
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Audience
Customer experience teams and contact center operators who want to automate and scale support, sales, and communication workflows using autonomous AI agents
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCougaar Software
Founded: 2001
United States
www.cougaarsoftware.com
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Company InformationInconcert
Founded: 2001
Spain
www.inconcertcx.com/en/products/inagent
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Categories |
Categories |
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Integration Features
Dashboard
Not Supported
ETL - Extract / Transform / Load
Not Supported
Metadata Management
Not Supported
Multiple Data Sources
Not Supported
Web Services
Supported
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Integrations
Claude
Not Supported
Cohere
Not Supported
Google Cloud Platform
Not Supported
Inconcert
Not Supported
Inconnect
Not Supported
Infunnel
Not Supported
Inspeech
Not Supported
Inteam
Not Supported
Meta AI
Not Supported
OpenAI
Not Supported
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Integrations
Claude
Supported
Cohere
Supported
Google Cloud Platform
Supported
Inconcert
Supported
Inconnect
Supported
Infunnel
Supported
Inspeech
Supported
Inteam
Supported
Meta AI
Supported
OpenAI
Supported
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