ActiveEdge

ActiveEdge

Cougaar Software
Inagent

Inagent

Inconcert
+
+

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About

Cougaar Software, Inc.’s (CSI’s) ActiveEdge® is an intelligent decision support platform built on the Cognitive Agent Architecture (Cougaar)—an open source, distributed agent architecture. ActiveEdge® provides all the power of Cougaar and includes key extensions to simplify application development, increase agent functionality, and provide enhanced system capabilities. ActiveEdge® is designed to automate the human reasoning processes to provide advanced narrow Artificial Intelligence (AI) solutions to some of the worlds most challenging problems – transforming massive amounts of data into usable knowledge and ultimately, timely and effective decisions. In addition, ActiveEdge® provides advanced execution monitoring and collaborative decision support. CSI’s goal is to provide a next-generation cognitive computing platform for building intelligent systems – systems that understand the situation and support users with reasoning and automation.

About

Inagent is an advanced conversational AI platform designed for contact centers that deploys autonomous AI agents capable of understanding, reasoning, and resolving complex customer interactions across voice and text channels in a fully omnichannel environment. These virtual agents operate using generative AI and contextual understanding, allowing them to interpret messages, make decisions, and execute actions connected to business systems such as CRM and ERP platforms to achieve specific operational goals. It enables companies to create specialized AI agent teams trained for different business areas, ensuring accurate and efficient handling of tasks such as customer support, sales, appointment scheduling, and claims processing, while seamlessly transferring conversations between agents or to human staff when necessary. Inagent can be activated in minutes through a no-code interface, requiring only initial training with business knowledge.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone looking for an Integration software

Audience

Customer experience teams and contact center operators who want to automate and scale support, sales, and communication workflows using autonomous AI agents

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Cougaar Software
Founded: 2001
United States
www.cougaarsoftware.com

Company Information

Inconcert
Founded: 2001
Spain
www.inconcertcx.com/en/products/inagent

Alternatives

Alternatives

ElectroNeek

ElectroNeek

ElectroNeek Robotics
Tungsten RPA

Tungsten RPA

Tungsten Automation

Categories

Integration Supported

Categories

AI Agents Supported
AI Voice Agents Supported

Integration Features

Dashboard Not Supported
ETL - Extract / Transform / Load Not Supported
Metadata Management Not Supported
Multiple Data Sources Not Supported
Web Services Supported

Integrations

Claude Not Supported
Cohere Not Supported
Google Cloud Platform Not Supported
Inconcert Not Supported
Inconnect Not Supported
Infunnel Not Supported
Inspeech Not Supported
Inteam Not Supported
Meta AI Not Supported
OpenAI Not Supported

Integrations

Claude Supported
Cohere Supported
Google Cloud Platform Supported
Inconcert Supported
Inconnect Supported
Infunnel Supported
Inspeech Supported
Inteam Supported
Meta AI Supported
OpenAI Supported
Claim ActiveEdge and update features and information
Claim ActiveEdge and update features and information
Claim Inagent and update features and information
Claim Inagent and update features and information