ActiveEdgeCougaar Software
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InagentInconcert
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Related Products
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About
Cougaar Software, Inc.’s (CSI’s) ActiveEdge® is an intelligent decision support platform built on the Cognitive Agent Architecture (Cougaar)—an open source, distributed agent architecture. ActiveEdge® provides all the power of Cougaar and includes key extensions to simplify application development, increase agent functionality, and provide enhanced system capabilities. ActiveEdge® is designed to automate the human reasoning processes to provide advanced narrow Artificial Intelligence (AI) solutions to some of the worlds most challenging problems – transforming massive amounts of data into usable knowledge and ultimately, timely and effective decisions. In addition, ActiveEdge® provides advanced execution monitoring and collaborative decision support. CSI’s goal is to provide a next-generation cognitive computing platform for building intelligent systems – systems that understand the situation and support users with reasoning and automation.
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About
Inagent is an advanced conversational AI platform designed for contact centers that deploys autonomous AI agents capable of understanding, reasoning, and resolving complex customer interactions across voice and text channels in a fully omnichannel environment. These virtual agents operate using generative AI and contextual understanding, allowing them to interpret messages, make decisions, and execute actions connected to business systems such as CRM and ERP platforms to achieve specific operational goals. It enables companies to create specialized AI agent teams trained for different business areas, ensuring accurate and efficient handling of tasks such as customer support, sales, appointment scheduling, and claims processing, while seamlessly transferring conversations between agents or to human staff when necessary. Inagent can be activated in minutes through a no-code interface, requiring only initial training with business knowledge.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone looking for an Integration software
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Audience
Customer experience teams and contact center operators who want to automate and scale support, sales, and communication workflows using autonomous AI agents
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCougaar Software
Founded: 2001
United States
www.cougaarsoftware.com
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Company InformationInconcert
Founded: 2001
Spain
www.inconcertcx.com/en/products/inagent
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Categories |
Categories |
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Integration Features
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
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Integrations
Claude
Cohere
Google Cloud Platform
Inconcert
Inconnect
Infunnel
Inspeech
Inteam
Meta AI
OpenAI
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Integrations
Claude
Cohere
Google Cloud Platform
Inconcert
Inconnect
Infunnel
Inspeech
Inteam
Meta AI
OpenAI
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