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About

ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps. With a user-friendly interface and a comprehensive suite of features, ActiveCampaign's platform is powerful, accessible, and designed to scale with your business. It's also easy to get started: While traditional tools force teams through long setup cycles and training, ActiveCampaign delivers measurable lifts in engagement and conversions in days. 89% of surveyed customers say the platform meets their business needs better than the competition, and 88% say ActiveCampaign delivers value faster than competitors. Read our ROI report for methodology

About

Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.

Why Pipedrive is Better than ActiveCampaign

Pipedrive is better than ActiveCampaign for sales teams that want a CRM built primarily around managing opportunities and closing deals. ActiveCampaign emphasizes marketing automation, multichannel campaigns, lead nurturing, and contact-based engagement, while Pipedrive centers the experience on visual pipelines, deal stages, activities, follow-ups, forecasting, and sales automation. Its intuitive, activity-based approach helps representatives see what they need to do next without navigating a broader marketing platform, making Pipedrive a stronger choice for companies that prioritize sales execution over sophisticated campaign orchestration.

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Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Ecommerce, Digital Businesses, and B2B Companies

Audience

Sales teams of all sizes and industries can close more deals with Pipedrive. Used by over 100,000 companies, Pipedrive helps salespeople in SaaS and IT, consulting, manufacturing and construction, transporting and logistics, financial services and more focus on selling.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
No matter what plan you choose, our services are designed to help you get the most out of your investment — so you can focus on running your business.
Free Version Not Supported
Free Trial Supported

Pricing

$24/month
Pipedrive offers several pricing plans to suit all business sizes and needs, which can vary based on location and plan type.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.7 / 5
support 4.4 / 5

Pros from Real Users

Pros

  • -ActiveCampaign is an excellent Omnichannel marketing tool for small and mid businesses. -It's easy to use, also you can create personalized emails for groups without any code. -Supports instant email delivery. -Bounce rates are much lower as compared to other marketing tools.
  • It does combine CRM with email automations and workflows. This worked well for 2+ years and was the main reason we switched from Insightly and Mailchimp so we could do everything in one solution.
  • ActiveCampaign is renowned for its potent marketing automation features, which enable companies to design intricate and tailored marketing campaigns. Lead scoring, behavior-based automation, and email marketing are examples of automation features.
  • ActiveCampaign is an incredible platform to improve the creation of all kinds of campaigns, one of the first positive things about this platform is the great marketing automation system that it has built-in, this system allows you to configure automated responses for the requirements of all clients when interact with a specific campaign, you can create automated systems to perform various actions, immediate responses, immediate information delivery and much more, you can really create any automated system thanks to this marketing automation. Another thing that I liked about this platform is that it has a built-in system to identify the number of potential customers in real time and is capable of counting the entry to campaigns through bots. This counting is quite deficient for us, since it allows us to detect the actual flow of customers and detect repetitive entries by bots to our campaigns. In addition, within this platform advertising campaigns as a whole, this greatly favors collaboration in my marketing sector within my company, since we can create interactive campaigns with the collaboration of colleagues from our work team, and thus culminate a campaign in less time.
  • We used ActiveCampaign to build relations with customers and to generate good-quality leads. The drag-and-drop option is very practical in my case. You don't need a separate CRM as it is already integrated. It has an intuitive UI, hence usability is easy.
  • Anyone can create well-designed professional newsletters by dragging and dropping templates. The deliverability rate of emails is high. Emails are optimised for mobile clients. The user interface is very responsive. Helps to deliver more personalized campaigns.
  • There are many features I loved, but the topmost feature that no other platforms offer is its detailed performance reporting. This feature gives me every point of metrics to analyze my running campaign. The UI/UX design is very appealing in my opinion. Also, you can integrate with ECommerce to send transactional and sales emails.
  • ActiveCampaign is not only a platform that focuses on the creation and distribution of advertising campaigns, with the help of this platform you can automate your company's marketing system, you can also create active campaigns for all customers and at the same time you can control the amount of sales that you can generate within the CRM system that is available within this platform. One of the main things that I like about this platform is the marketing automation system, as this system allows me to automate all kinds of responses for new customers, for example, if a customer has purchased one of our services, they will receive a automated email thanks to the CRM system, in addition, when a client interacts with any part of our services page, they will receive an automated email thanks to this system. Another thing that I like about this platform is the great variety that exists when choosing a template for any of the campaigns, there are many templates available within the list of this platform, these templates help you to create a very attractive campaign and with an optimal and unique design, I love the number of designs available to implement to any of the campaigns.
  • ActiveCampaign’s automation is very beneficial and offers different types of automation for different aspects of the marketing process. I like the fact that it automates many triggers and it speeds up the process of campaigns, it fully automates these email campaigns and it offers better ways to communicate with leads in an efficient manner. Not only does it automate email campaigns, but it can automate the entire customer experience by creating welcome emails when subscribed to the newsletter, trigger different reminders to communicate with clients, track engagement on different social media and websites to know how the public is reacting to posts, and more. It allows me to segment a variety of areas and customer aspects to understand the public better: it comes with a wide range of segments and filters that can allow me to break down my clients into different parts so that it is easier to carefully study our customers in a more individual way. This is very helpful when it is time to create our campaigns, we need to make sure that every campaign feels like it is speaking directly to the customer and the customer can personally relate to our campaigns in an individual sense, that way our sales can increase and we can also increase our relationship with customers. This feature helps me study everything in a deeper way and come out with better solutions and better email campaigns that I can create to boost sales and engage with everyone better, providing more carefully curated content to everyone and have more effective results with every marketing project. The user interface is very easy to use and does not have many complications at the time of setting things up, it allows the software to be integrated with many other automation and marketing applications such as Zapier, which helps boost the workflow and saves a lot of time customizing everything and its integration with many social media applications helps track engagement on said applications and manage communication straight from this solution, addressing all the customers effectively and quickly. Lastly, it is easy to organize all the potential leads and all the customers list into very intuitive and comprehensible lists that can be filtered in many ways to be able to access them easier, it allows me to track different metrics and have more insight into a variety of KPIs that this software includes, it provides many analytics that are put into different graphs for easier understanding and helps me track many goals and engagement on my business.
  • ActiveCampaign is a very useful platform if you are looking to create and manage advertising campaigns in your company. This platform is much more advanced than any other that exists in the market. It offers very advanced tools that will help you perfect Marketing Automation. The most positive highlights were: - Automation is that they are created within this platform, they are much more accessible and faster to create and manage, it has a drag and drop system which will help you duplicate the Automations and create them in a simple way, configure a process to be executed if any specific action occurs, all of that can be done with just a few clicks within the platform. - It has a much higher list of predesigned templates than any other platform, this platform provides you with predesigned templates with a very attractive design, which will help you organize all the campaign information. - The support team of this platform is quite constant to attend to each of the user's requirements, the Chat and email support works wonderfully, they will attend to your request as soon as possible. - This platform has an integrated CRM system, which will allow you to manage and carry out online negotiations and monitoring of the potential client that you obtain through your advertising campaign, it is very important that this function is implemented in this platform since it gives you a much higher benefit.

Pros from Real Users

Pros

  • Pipedrive is a great CRM for sales focused teams who want a CRM that is designed for creating and managing opportunities without all of the bloat and unnecessary complexity that you typically see in other CRMs. Its easy to use and makes managing sales opportunities easy.
  • It has an amazing simple & intuitive interface focused on sales pipeline management. It is also very useful for visualizing deal stages & forecasting.
  • Makes lead management easy and I like the "won" graphics on a deal. We've been using Pipedrive for years and it has been reliable. Also the tracking of emails us very useful.
  • * The plans are very flexible for any person and company, it can also be adjusted to the needs of each user who purchases a plan from this platform, since functions of superior plans can be attached to those purchased without directly acquiring a more expensive plan. which will not be used to their full potential. I really liked how they handle the plan system of this platform because it adapts very well to the functions that the end user will take advantage of, so the final price can be adjusted depending on the selected plan and in addition to the additional features that the user goes for. to need in the plan you have selected, therefore you do not pay an excessive price for a plan that will not take advantage of you and that also may have features that are only available in more expensive plans, making everything more flexible. * Its interface is very well worked, so I can say that it is very intuitive so as not to get lost in the process of learning the features that this platform offers. What caught my attention when using Pipedrive for the first time is that compared to the competitors, the functions are more organized, and it is not very difficult to get lost along the way. It goes without saying that it has a learning curve like any CRM, however, I can mention that despite that it is not so cumbersome to be able to learn the functions and tools it offers, but I will leave the negative aspects of this section in the negative aspects. But in short, it seemed to me a very clean platform so that the end user does not have problems when implementing Pipedrive to their work environment or a company adds this platform for the definitive CRM. * The resources of this platform are very good and complete; I have learned a lot about Pipedrive and its complete management of almost all its tools that it offers me. It also has a solid community which has allowed me to further optimize my work by applying certain techniques that have made it easier for me to integrate other platforms into Pipedrive and not have to move information manually. In addition, since I am mentioning the integration with other platforms, this reminded me of how complete your documentation is in relation to being able to connect them through your API, this helped me a lot so that I have control over the handling of information between platforms, being able to create my private apps within Pipedrive and have everything work as planned.
  • The chatbot makes it much easier to have a communication while the clients are not available or are waiting, this solves a lot when looking for quick solutions to the doubts of each client. In addition, you can keep track of this conversation, so you can track everything the client needs and when a staff responds, they can provide solutions in advance, making the job more efficient and quickly. The integration it has with various platforms such as marketing is really very complete, it is also very complete when wanting to integrate a platform that optimizes all the work such as Zapier and also it is not necessary to forget that a communication platform can be integrated and thus facilitate Being able to communicate with customers and employees on both platforms bilaterally. So there will be no problem at the time of having a platform for a specific job and it is not necessary to change the platform for this to end, but rather it adapts to whatever platform you are using in your company. Its platform is intuitive and also in the web version it is free of errors, so it loads very quickly. In addition, it is very easy to use this CRM platform without any problem since any user can access and use it with little knowledge of CRM. Its API is also very complete and easy to use, so if you want to integrate more things through its API, you can do so. I am attaching this. Its documentation for the API is very complete, so it is very easy for IT to understand all the documentation that this platform provides The reports are very complete and also customizable, so there will be no need to use external tools to perform this task, and it also produces good results using this platform. This is essential for me and my company to be able to have a good analysis of the results through the reports generated with Pipedrive, even more so when I can customize what information will be displayed within the reports.
  • + Complete, intuitive and easy interface to manage, organize and customize. In addition, it integrates very well with many platforms, in case you need automation, project management platforms, team chats, cloud storage, video conferences and more are available. You just have to look for availability and what is best suited. It is very easy to understand its functionalities and also does not require much experience with CRM-type platforms to fully use Pipedrive, with basic knowledge it is possible to understand this platform and have good sales management for your company. + I have the ability to sign documents without having to use another platform or integration that allows me to do this type of work. It has been very useful when I need to approve documents with my consent and I want to do everything digitally to speed up the process. I also found it useful when signing contracts with clients that are very remote from my location, allowing ease and accessibility for everyone by not having to require documents to be signed manually. + I like that I can synchronize emails from other platforms like Gmail or my company's emails to have everything in one place and thus be able to send and receive emails within this platform without having to leave. This made it easier for me to be able to apply the templates more easily to my emails created within this platform since I have organized several templates and depending on the need or the client I have different reasons which I can edit and send without having to leave Pipedrive. + Multiple ways to import customer contacts, both from a database and from emails, as well as from another CRM platform. With Pipedrive there will be no problems having all your company's contacts, since it has several ways to import contacts. It has worked for me to import contacts from other platforms which do not have direct integration with Pipedrive, so it has been a good solution for me.
  • Pipedrive is an excellent service to be able to improve the CRM system of any company. I really liked that this platform is capable of registering all the contact information of a client in an automated way. This platform has excellent compatibility and connection with another campaign system. advertising, as well as it has an excellent synchronization system with our sales platform, so every time we get a new client within the campaigns or within our sales platform, they are automatically registered within this CRM platform, all Contacts data is automatically transferred by this system so we can have this in the database, this is fantastic as we will never lose contact with potential customers, we will always have direct contact through various ways. I also like what this platform allows me to monitor in real time each of the customer service that is occurring at a specific moment, within this platform I can view in real time and monitor each of the negotiations that are taking place in my company, since in this company we have many agents in charge of sales, therefore, this main panel helps me monitor and know the active negotiations. In addition, I liked the fact that what is stupid does not allow me to know that people are serving the customer, I can see the progress of this negotiation in real time, and I can also see all the communication they have had since the negotiation began.
  • This software hits exactly where it needs to. You can do all the features that you want with open source integration, without any of the obscene technical skills needed for other platforms.
  • It enables transparent sales pipeline view board. It has an appealing user interface. It offers pre-defined sales triggers and lead management. Extracts lead from multi-channels ( Email, SMS )marketing. Its scheduled email marketing works great. Easy to get connect with clients.
  • It's a comprehensive package to manager your leads to opportunities. You can customise the stages of opportunities as per your requirement. The sales forecasting is great.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

ActiveCampaign
Founded: 2003
United States
www.activecampaign.com

Company Information

Pipedrive
Founded: 2010
United States
www.pipedrive.com

Alternatives

Alternatives

HubSpot CRM

HubSpot CRM

HubSpot
monday CRM

monday CRM

monday.com
Mailchimp

Mailchimp

Intuit Mailchimp

Categories

Agentic AI Supported

ActiveCampaign’s agentic AI approach combines Active Intelligence with coordinated AI agents that don’t just generate content—they drive outcomes. Agents collaborate to set goals, build campaigns, personalize journeys, and analyze results, continuously learning from billions of interactions so your marketing gets smarter with every send.

AI Agents Supported

ActiveCampaign’s AI agents are specialized assistants that autonomously handle tasks like content creation, segmentation, campaign building, SMS, translations, and reporting. Describe your goal in plain language and agents generate strategies, assets, and automations—then learn from your feedback to keep improving over time.

AI CRM Supported

ActiveCampaign’s CRM is powered by AI to make every rep more effective. Win probability, lead and deal scoring, and AI‑driven insights highlight which opportunities to work first. Intelligent agents help draft outreach, build follow‑up automations, and analyze performance so your pipeline is always moving toward revenue.

AI Email Writers Supported

ActiveCampaign’s AI Content Generator is built into the email designer, helping you draft, refine, and personalize campaigns in seconds. Generate full messages, subject lines, variations, and CTAs from a prompt, then adjust tone and length—so every send feels on‑brand and targeted without starting from a blank page.

AI Marketing Supported

ActiveCampaign is an AI‑native marketing platform with Active Intelligence and a suite of AI agents that imagine, activate, and validate campaigns for you. From AI Campaign Builder and Brand Kit to predictive sending and AI Actions, you get “marketing done for you” orchestration across email, SMS, WhatsApp, and more.

ActiveCampaign’s AI Marketing Agents function like always‑on teammates across the Imagine, Activate, and Validate pillars. They help you brainstorm strategies, build and launch campaigns, and monitor performance with recommendations—turning fragmented tasks into a cohesive, autonomous marketing engine that scales with your business.

Bulk Email Supported

With ActiveCampaign, you can send high‑volume email campaigns that still feel personal. Use granular segmentation, merge fields, and dynamic content to tailor bulk sends, then layer on automation, testing, and AI‑driven optimization to improve opens, clicks, and revenue without sacrificing speed or control.

Bulk SMS Supported

ActiveCampaign lets you send bulk SMS campaigns without losing personalization. Use segments, custom fields, and conditional content to tailor offers, then add SMS into automations for launches, flash sales, or event reminders. AI SMS Builder helps you draft concise, compliant messages that convert while staying on brand.

Content Creation Supported

ActiveCampaign’s content creation suite uses generative AI to turn simple prompts into complete campaigns. Instantly generate on‑brand email copy, subject lines, images, SMS, and landing page text, then refine tone and length with a few clicks. Built‑in brand kits ensure everything stays consistent across channels and audiences.

CRM Supported

ActiveCampaign’s CRM connects your marketing, sales, and service data so every interaction is tracked in one place. Visual pipelines, automated tasks, and AI-powered lead and deal scoring help reps focus on the highest‑value opportunities, while personalized 1:1 email and outreach keep relationships moving toward a win.

ActiveCampaign’s drag‑and‑drop Email Designer lets anyone create polished campaigns quickly. Start from pre‑built layouts or 250+ templates, then customize blocks, images, and styles. Built‑in AI assists with copy and design, while mobile‑responsive rendering and testing ensure every message looks great in the inbox.

ActiveCampaign connects with leading ecommerce platforms to power personalized marketing that drives repeat purchases. Trigger emails, SMS, and WhatsApp flows from browsing and purchase behavior, recover carts, recommend products, and reward loyalty—with AI optimizing timing, segments, and content to grow customer lifetime value.

ActiveCampaign turns ecommerce data into tailored experiences for every shopper. Use dynamic content and AI Actions to recommend products, adapt offers, and localize messaging based on behavior, value, and lifecycle stage—delivered through email, SMS, and WhatsApp—to make every interaction feel like a 1:1 conversation.

ActiveCampaign pairs strong infrastructure with deliverability best practices so more of your emails land in the inbox. Tools like engagement‑based segmentation, predictive sending, and advanced reporting help you maintain list health, improve sender reputation, and continuously optimize performance across campaigns and automations.

Email Marketing Supported

ActiveCampaign gives you everything needed to build, send, and optimize high‑performing email campaigns: drag‑and‑drop design, 250+ templates, AI content generation, and predictive sending to reach each contact at their best time. Advanced segmentation and dynamic content deliver 1:1 experiences that drive opens, clicks, and sales.

Email Newsletter Supported

ActiveCampaign makes newsletters faster to create and more impactful. Use templates and AI to draft stories, curate content, and generate images, then segment audiences so each edition highlights the most relevant topics. Automation, predictive sending, and detailed reporting help you steadily grow engagement and subscriber value.

ActiveCampaign brings true 1:1 personalization to email. Dynamic content blocks, predictive content, AI‑suggested segments, and behavior‑based automations ensure each subscriber sees the right message, imagery, and offer for them—driving higher engagement and revenue from every send without manually creating endless variants.

ActiveCampaign combines over 250 professionally designed templates with AI content and image generation so teams can launch beautiful, on‑brand campaigns fast. Drag‑and‑drop editing, mobile‑responsive layouts, and reusable blocks keep design consistent, while testing and optimization tools help every template drive results over time.

Go-To-Market Supported

ActiveCampaign accelerates go‑to‑market motions with AI‑assisted planning and execution. Use agents and automations to quickly launch cross‑channel campaigns, align marketing and sales touchpoints, and validate performance with analytics. From awareness to expansion, you orchestrate consistent journeys that are goal‑aware from day one.

Landing Page Supported

ActiveCampaign landing pages let you build mobile‑optimized, on‑brand pages in minutes—no code required. Use drag‑and‑drop blocks, AI‑generated copy and images, and embedded forms to capture leads directly into your automations, then personalize follow‑up based on page visits, form fills, and on‑site behavior to maximize conversions.

Lead Scoring Supported

ActiveCampaign’s flexible lead and deal scoring turns engagement into clear priorities. Assign points for email, site, and CRM behaviors, then trigger automations or sales alerts when thresholds are met. Combined with AI win probability, scoring helps teams focus on ready‑to‑buy leads and shorten the path from interest to revenue.

Live Chat Supported

ActiveCampaign’s messaging tools help you turn real‑time conversations into long‑term relationships. Capture contacts from live chat and site messages directly into your CRM, trigger follow‑up automations, and use behavioral data to personalize next steps—so every chat can launch a tailored sequence that nurtures leads or supports customers.

Marketing Supported

ActiveCampaign is an AI-powered marketing platform that orchestrates campaigns across email, SMS, WhatsApp, and more from a single workspace. Goal‑aware automations, intelligent segmentation, and predictive insights help you move faster from idea to execution, so every message is timely, relevant, and designed to grow revenue.

ActiveCampaign lets you design sophisticated automations in a visual builder, then supercharge them with AI. Describe your goal in plain language and AI Automation Builder generates complete journeys—triggers, actions, and branches—across email, SMS, WhatsApp, and CRM, so you can nurture, convert, and retain customers at scale.

Mobile Marketing Supported

ActiveCampaign unifies mobile channels—including SMS and WhatsApp—inside one automation platform. Trigger timely messages based on app and web behavior, location, or lifecycle stage, and use AI to optimize content and send times. Combine mobile with email and CRM data to create cohesive journeys that follow customers wherever they are.

Personalization Supported

ActiveCampaign turns your data into true 1:1 experiences. AI‑suggested segments, dynamic content, and predictive content tailor every email, SMS, and page block to each contact’s behavior and preferences—so offers, imagery, and timing all adapt automatically, increasing relevance, engagement, and revenue without manual work.

Popup Builders Supported

ActiveCampaign lets you deploy targeted popups and forms that feed directly into segmented lists and automations. Trigger offers based on pages viewed, exit intent, or scroll depth, then personalize follow‑up instantly. With AI‑assisted copy and dynamic fields, every popup helps grow your list with higher‑intent, better‑qualified leads.

Sales Supported

ActiveCampaign Sales CRM is built to help teams sell more in less time. Visual pipelines, automated deal creation and routing, AI win probability, and lead scoring highlight the opportunities most likely to close. Integrated 1:1 email and tasks ensure reps always know who to contact next and what to do to move deals forwar

Sales Engagement Supported

ActiveCampaign centralizes sales engagement across email, tasks, and automation. Build multi‑touch cadences that react to opens, clicks, and replies, and let AI score deals and suggest next best actions. Reps get prioritized to‑do lists, tracked 1:1 emails, and real‑time notifications so no warm conversation slips through the cracks.

ActiveCampaign automates the busywork across your sales process. From auto‑creating deals when forms are submitted, to routing leads, assigning tasks, and sending timely follow‑ups, every workflow can be driven by behavior and scores. AI‑powered win probability and deal scoring keep reps focused on high‑impact actions.

SMS Marketing Supported

ActiveCampaign’s SMS marketing tools help you reach customers on the channel they check most. Build automated SMS campaigns and journeys alongside email and WhatsApp, use AI SMS Builder for on‑brand copy, and trigger texts based on behavior—abandoned carts, tags, or deal stages—to drive faster responses and more sales.

ActiveCampaign helps you power better social ads with richer first‑party data. Build audiences from email and CRM behavior, sync them to your ad platforms, and then use automations to follow up leads captured from social with tailored email, SMS, and WhatsApp sequences—closing the loop from click to customer.

Use ActiveCampaign to connect email, SMS, and CRM insights with your social campaigns. Segment audiences based on behavior, then trigger targeted sequences that complement your paid and organic social efforts. AI-powered content generation helps you repurpose email and campaign copy into social posts that stay on‑brand and conversion‑focused.

ActiveCampaign’s transactional email capabilities let you automate critical messages—order updates, password resets, alerts—with reliable delivery. Connect your app or ecommerce platform via API, then use a dedicated channel and best‑practice infrastructure to send fast, secure, and branded messages that complement your marketing campaigns.

WhatsApp Marketing Supported

ActiveCampaign makes WhatsApp a fully connected growth channel. Automate two‑way messaging for promotions, reminders, and support, orchestrated alongside email and SMS. Use segmentation, dynamic content, and AI‑powered journeys to deliver relevant, conversational experiences that feel 1:1—at scale—on your customers’ favorite messaging app.

Categories

AI CRM Supported
Automotive CRM Supported
Construction CRM Supported
Contact Management Supported
Conversational AI Supported
CRM Supported
Demand Generation Supported
Financial CRM Supported
Go-To-Market Supported
Healthcare CRM Supported
Hotel CRM Supported
Inside Sales Supported
Insurance CRM Supported
Lead Capture Supported
Lead Generation Supported
Lead Management Supported
Lead Nurturing Supported
Legal CRM Supported
Live Chat Supported
Nonprofit Supported
Real Estate Agency Supported
Real Estate CRM Supported
Sales Supported
Sales Enablement Supported
Sales Forecasting Supported
Sales Tracking Supported
Social CRM Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Sales Force Automation Features

Call Management Not Supported
Campaign Management Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Not Supported
Contract Management Not Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Not Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Not Supported
Territory Management Not Supported

Email Deliverability Features

Deliverability Alerts Supported
Deliverability Reporting Supported
DMARC Analytics Supported
Email Address Verification Not Supported
Email Content Testing Not Supported
Email Previewing Supported
Inbox Placement Testing Not Supported
IP Blacklist Monitoring Not Supported
Reputation Reporting Not Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Template Design Features

A/B Testing Supported
Code From Scratch Not Supported
Drag & Drop Editing Supported
Image Library Not Supported
Import HTML Code Not Supported
Mobile-Friendly / Responsive Not Supported
Potential Issue Identification Not Supported
Premade Templates Not Supported
Proofing Not Supported
Reporting / Analytics Supported
Text Editor Not Supported
Theme Editor Not Supported

Landing Page Features

A/B Testing Not Supported
Analytics Supported
Drag & Drop Supported
Form Creation Supported
Real Time Editing Not Supported
Responsive Supported
SEO Management Not Supported
Templates Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Supported
Email Marketing Supported
Engagement Monitoring Not Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Not Supported
Text Messaging Supported
Text-to-Win Not Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Not Supported
Recommendation Engine Not Supported
Website Personalization Not Supported

SMS Marketing Features

2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Sales Engagement Features

Call Scripts / Call Steps Not Supported
CRM Integration Supported
Email Sequences Supported
Email Tracking / Automation Supported
Lead Management Supported
Reporting / Analytics Not Supported
Sales / Voice Dialer Not Supported
Sales Automation Supported
Search Not Supported
Task Management Supported
Templates Supported
Workflow Management Supported

Transactional Email Features

A/B Testing Supported
Contact Database Not Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Not Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

WhatsApp Marketing Features

Alerts Not Supported
API Not Supported
Autoresponder Not Supported
Bulk Messaging Not Supported
Campaign Management Supported
Contact Management Not Supported
Multi-Language Support Supported
Reporting / Analytics Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Not Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Not Supported
Google Ads Not Supported
Product Recommendations Supported
Push Notifications Not Supported
Retargeting Not Supported
Search Marketing Not Supported
Segmentation Supported
Signup Forms & Popups Supported
SMS Marketing Supported
Social Marketing Not Supported
Triggered Emails Supported
Website Visitor Tracking Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Supported
Dynamic Pricing Not Supported
Offers & Discounts Notifications Supported
Personalized Site Navigation Not Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Supported
Territory Management Supported

Account Based Marketing Features

Analytics Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Supported
Lead Nurturing Supported
Lead Scoring Supported
Progress Tracking Supported
Prospecting Tools Supported
Target Account Identification Supported

Automotive CRM Features

Call Logging Supported
Contact Management Supported
Customer Support Supported
Inventory Management Supported
Lease Management Supported
List Management Supported
Marketing Automation Supported
Product Catalog Supported
Quotes / Proposals Supported
Service Department Management Supported
Showroom Management Supported
Territory Management Supported

Construction CRM Features

Client Tracking Supported
Contract Management Supported
Forecasting Supported
Project Management Supported
Quote Management Supported
Sales Management Supported
Scheduling Supported
Time Management Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Supported
Template Management Supported
Video Content Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Financial CRM Features

Account Alerts Not Supported
Asset Management Not Supported
Expense Tracking Supported
Household Tracking Supported
Influence Tracking Supported
Lead Management Supported
Marketing Management Supported
Relationship Tracking Supported
Team Assignments Not Supported
Territory Management Supported

Healthcare CRM Features

Audience Targeting Not Supported
Campaign Management Supported
Marketing Automation Not Supported
Medical History Records Supported
Patient Communications Supported
Patient Management Supported
Physician Management Supported
Predictive Analytics Not Supported

Inside Sales Features

Auto-Dialing Not Supported
Call List Management Supported
Call Recording Not Supported
Campaign Management Supported
Dashboard Supported
Data Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Scoring Supported
Performance Management Supported

Lead Capture Features

Business Card / Badge Scanning Supported
Dashboard Supported
Data Extraction Supported
Lead Distribution Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Supported
Lead Scoring Supported
Online Forms Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Visitor Identification Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Not Supported
Lead Scoring Supported
Lead Segmentation Not Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Not Supported

Lead Nurturing Features

A/B Testing Supported
Campaign Management Supported
Drip Campaigns Not Supported
Lead Capture Supported
Lead Notifications Supported
Lead Scoring Supported
Lead Segmentation Supported
Performance Metrics Supported
Personalization Supported
Pipeline Management Supported

Nonprofit Features

Accounting Supported
Committee Management Supported
Donor Management Supported
Dues Management Supported
Event Management Supported
Fundraising Management Not Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Not Supported

Real Estate Agency Features

Calendar Management Supported
Client / Property Matching Supported
Client Database Supported
Commission Management Supported
Contact Management Supported
Contract Management Supported
Email Marketing Supported
Flyer / Catalog Printing Not Supported
Lead Management Supported
Listing Management Supported
Property Database Supported
Website Management Supported

Real Estate CRM Features

Campaign Management Supported
Client / Property Matching Supported
Contact Management Supported
Dashboard Supported
Email Marketing Supported
Interaction Tracking Supported
Lead Management Supported
Property Alerts Not Supported
Referral Tracking Not Supported
Segmentation Supported

Sales Enablement Features

Collaboration Supported
Contact Management Supported
Content Management Not Supported
Document Management Supported
Goals / Quota Management Supported
Lead Management Supported
Meeting Management Supported
Performance Management Not Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Supported
Training Management Not Supported

Sales Forecasting Features

Competitor Analysis Supported
Correlation Analysis Supported
Dashboard Supported
Dynamic Modeling Supported
Exception Reporting Supported
Graphical Data Presentation Not Supported
Modeling & Simulation Supported
Performance Metrics Supported
Sales Trend Analysis Supported
Statistical Analysis Supported

Sales Tracking Features

Activity Dashboard Supported
Alerts / Notifications Supported
Appointment Scheduling Supported
Call Logging Supported
Comments / Notes Supported
Custom Reports Supported
Document Management Supported
Email Templates Supported
Interaction Tracking Supported
Lead Management Supported
Lead Scoring Supported
Pipeline Management Supported
Reporting / Analytics Supported
Task Management Supported

Social CRM Features

Calendar/Reminder System Supported
Customer Support Supported
Email Marketing Supported
Lead Capture Supported
Lead Nurturing Supported
Live Chat Supported
Marketing Automation Integration Supported
Multi-Channel Social Integration Supported
Social Media Monitoring Supported
Task Management Supported

Integrations

Appmixer Supported
Blendo Supported
Census Supported
Cyclr Supported
Data Sentinel Supported
Formstack Documents Supported
HubSpot Data Hub Supported
Integry Supported
Jotform Supported
LeadMaster Supported
LeadsBridge Supported
Meltano Supported
Peaka Supported
QuickBooks Online Advanced Supported
Real Geeks Supported
Sitejet Supported
SurveySparrow Supported
Vonage Communications APIs (Nexmo) Supported
Voxloud Supported
Zixflow Supported

Integrations

Appmixer Supported
Blendo Supported
Census Supported
Cyclr Supported
Data Sentinel Supported
Formstack Documents Supported
HubSpot Data Hub Supported
Integry Supported
Jotform Supported
LeadMaster Supported
LeadsBridge Supported
Meltano Supported
Peaka Supported
QuickBooks Online Advanced Supported
Real Geeks Supported
Sitejet Supported
SurveySparrow Supported
Vonage Communications APIs (Nexmo) Supported
Voxloud Supported
Zixflow Supported