GrooveGroove Networks
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About
ActiveCampaign is the autonomous marketing platform that transforms how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Within a single tool, you get real-time reporting and proactive optimizations in addition to market-leading deliverability and integration with 1000+ apps.
With a user-friendly interface and a comprehensive suite of features, ActiveCampaign's platform is powerful, accessible, and designed to scale with your business. It's also easy to get started: While traditional tools force teams through long setup cycles and training, ActiveCampaign delivers measurable lifts in engagement and conversions in days. 89% of surveyed customers say the platform meets their business needs better than the competition, and 88% say ActiveCampaign delivers value faster than competitors.
Read our ROI report for methodology
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About
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. We're here every step of the way making sure you and your team deliver standout customer experiences easily with Groove. Genuine, 1:1 conversations with your customers with ease. Less time spent on support, more time solving your customers' needs. Groove enables your support team to seamlessly deliver customer needs faster and more efficiently. Add internal notes to your conversations to have private discussions with your teammates. Easily see if somebody is already replying to a conversation to avoid embarrassing double replies. By assigning conversations to specific team members, itβs always clear who is responsible for what.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Ecommerce, Digital Businesses, and B2B Companies
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Audience
Small businesses looking for a powerful Help Desk solution
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$15 per month
No matter what plan you choose, our services are designed to help you get the most out of your investment β so you can focus on running your business.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$12 per user per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationActiveCampaign
Founded: 2003
United States
www.activecampaign.com
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Company InformationGroove Networks
Founded: 2013
United States
www.groovehq.com
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Alternatives |
Alternatives |
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CategoriesActiveCampaignβs agentic AI approach combines Active Intelligence with coordinated AI agents that donβt just generate contentβthey drive outcomes. Agents collaborate to set goals, build campaigns, personalize journeys, and analyze results, continuously learning from billions of interactions so your marketing gets smarter with every send. ActiveCampaignβs AI agents are specialized assistants that autonomously handle tasks like content creation, segmentation, campaign building, SMS, translations, and reporting. Describe your goal in plain language and agents generate strategies, assets, and automationsβthen learn from your feedback to keep improving over time. ActiveCampaignβs CRM is powered by AI to make every rep more effective. Win probability, lead and deal scoring, and AIβdriven insights highlight which opportunities to work first. Intelligent agents help draft outreach, build followβup automations, and analyze performance so your pipeline is always moving toward revenue. ActiveCampaignβs AI Content Generator is built into the email designer, helping you draft, refine, and personalize campaigns in seconds. Generate full messages, subject lines, variations, and CTAs from a prompt, then adjust tone and lengthβso every send feels onβbrand and targeted without starting from a blank page. ActiveCampaign is an AIβnative marketing platform with Active Intelligence and a suite of AI agents that imagine, activate, and validate campaigns for you. From AI Campaign Builder and Brand Kit to predictive sending and AI Actions, you get βmarketing done for youβ orchestration across email, SMS, WhatsApp, and more. ActiveCampaignβs AI Marketing Agents function like alwaysβon teammates across the Imagine, Activate, and Validate pillars. They help you brainstorm strategies, build and launch campaigns, and monitor performance with recommendationsβturning fragmented tasks into a cohesive, autonomous marketing engine that scales with your business. With ActiveCampaign, you can send highβvolume email campaigns that still feel personal. Use granular segmentation, merge fields, and dynamic content to tailor bulk sends, then layer on automation, testing, and AIβdriven optimization to improve opens, clicks, and revenue without sacrificing speed or control. ActiveCampaign lets you send bulk SMS campaigns without losing personalization. Use segments, custom fields, and conditional content to tailor offers, then add SMS into automations for launches, flash sales, or event reminders. AI SMS Builder helps you draft concise, compliant messages that convert while staying on brand. ActiveCampaignβs content creation suite uses generative AI to turn simple prompts into complete campaigns. Instantly generate onβbrand email copy, subject lines, images, SMS, and landing page text, then refine tone and length with a few clicks. Builtβin brand kits ensure everything stays consistent across channels and audiences. ActiveCampaignβs CRM connects your marketing, sales, and service data so every interaction is tracked in one place. Visual pipelines, automated tasks, and AI-powered lead and deal scoring help reps focus on the highestβvalue opportunities, while personalized 1:1 email and outreach keep relationships moving toward a win. ActiveCampaignβs dragβandβdrop Email Designer lets anyone create polished campaigns quickly. Start from preβbuilt layouts or 250+ templates, then customize blocks, images, and styles. Builtβin AI assists with copy and design, while mobileβresponsive rendering and testing ensure every message looks great in the inbox. ActiveCampaign connects with leading ecommerce platforms to power personalized marketing that drives repeat purchases. Trigger emails, SMS, and WhatsApp flows from browsing and purchase behavior, recover carts, recommend products, and reward loyaltyβwith AI optimizing timing, segments, and content to grow customer lifetime value. ActiveCampaign turns ecommerce data into tailored experiences for every shopper. Use dynamic content and AI Actions to recommend products, adapt offers, and localize messaging based on behavior, value, and lifecycle stageβdelivered through email, SMS, and WhatsAppβto make every interaction feel like a 1:1 conversation. ActiveCampaign pairs strong infrastructure with deliverability best practices so more of your emails land in the inbox. Tools like engagementβbased segmentation, predictive sending, and advanced reporting help you maintain list health, improve sender reputation, and continuously optimize performance across campaigns and automations. ActiveCampaign gives you everything needed to build, send, and optimize highβperforming email campaigns: dragβandβdrop design, 250+ templates, AI content generation, and predictive sending to reach each contact at their best time. Advanced segmentation and dynamic content deliver 1:1 experiences that drive opens, clicks, and sales. ActiveCampaign makes newsletters faster to create and more impactful. Use templates and AI to draft stories, curate content, and generate images, then segment audiences so each edition highlights the most relevant topics. Automation, predictive sending, and detailed reporting help you steadily grow engagement and subscriber value. ActiveCampaign brings true 1:1 personalization to email. Dynamic content blocks, predictive content, AIβsuggested segments, and behaviorβbased automations ensure each subscriber sees the right message, imagery, and offer for themβdriving higher engagement and revenue from every send without manually creating endless variants. ActiveCampaign combines over 250 professionally designed templates with AI content and image generation so teams can launch beautiful, onβbrand campaigns fast. Dragβandβdrop editing, mobileβresponsive layouts, and reusable blocks keep design consistent, while testing and optimization tools help every template drive results over time. ActiveCampaign accelerates goβtoβmarket motions with AIβassisted planning and execution. Use agents and automations to quickly launch crossβchannel campaigns, align marketing and sales touchpoints, and validate performance with analytics. From awareness to expansion, you orchestrate consistent journeys that are goalβaware from day one. ActiveCampaign landing pages let you build mobileβoptimized, onβbrand pages in minutesβno code required. Use dragβandβdrop blocks, AIβgenerated copy and images, and embedded forms to capture leads directly into your automations, then personalize followβup based on page visits, form fills, and onβsite behavior to maximize conversions. ActiveCampaignβs flexible lead and deal scoring turns engagement into clear priorities. Assign points for email, site, and CRM behaviors, then trigger automations or sales alerts when thresholds are met. Combined with AI win probability, scoring helps teams focus on readyβtoβbuy leads and shorten the path from interest to revenue. ActiveCampaignβs messaging tools help you turn realβtime conversations into longβterm relationships. Capture contacts from live chat and site messages directly into your CRM, trigger followβup automations, and use behavioral data to personalize next stepsβso every chat can launch a tailored sequence that nurtures leads or supports customers. ActiveCampaign is an AI-powered marketing platform that orchestrates campaigns across email, SMS, WhatsApp, and more from a single workspace. Goalβaware automations, intelligent segmentation, and predictive insights help you move faster from idea to execution, so every message is timely, relevant, and designed to grow revenue. ActiveCampaign lets you design sophisticated automations in a visual builder, then supercharge them with AI. Describe your goal in plain language and AI Automation Builder generates complete journeysβtriggers, actions, and branchesβacross email, SMS, WhatsApp, and CRM, so you can nurture, convert, and retain customers at scale. ActiveCampaign unifies mobile channelsβincluding SMS and WhatsAppβinside one automation platform. Trigger timely messages based on app and web behavior, location, or lifecycle stage, and use AI to optimize content and send times. Combine mobile with email and CRM data to create cohesive journeys that follow customers wherever they are. ActiveCampaign turns your data into true 1:1 experiences. AIβsuggested segments, dynamic content, and predictive content tailor every email, SMS, and page block to each contactβs behavior and preferencesβso offers, imagery, and timing all adapt automatically, increasing relevance, engagement, and revenue without manual work. ActiveCampaign lets you deploy targeted popups and forms that feed directly into segmented lists and automations. Trigger offers based on pages viewed, exit intent, or scroll depth, then personalize followβup instantly. With AIβassisted copy and dynamic fields, every popup helps grow your list with higherβintent, betterβqualified leads. ActiveCampaign Sales CRM is built to help teams sell more in less time. Visual pipelines, automated deal creation and routing, AI win probability, and lead scoring highlight the opportunities most likely to close. Integrated 1:1 email and tasks ensure reps always know who to contact next and what to do to move deals forwar ActiveCampaign centralizes sales engagement across email, tasks, and automation. Build multiβtouch cadences that react to opens, clicks, and replies, and let AI score deals and suggest next best actions. Reps get prioritized toβdo lists, tracked 1:1 emails, and realβtime notifications so no warm conversation slips through the cracks. ActiveCampaign automates the busywork across your sales process. From autoβcreating deals when forms are submitted, to routing leads, assigning tasks, and sending timely followβups, every workflow can be driven by behavior and scores. AIβpowered win probability and deal scoring keep reps focused on highβimpact actions. ActiveCampaignβs SMS marketing tools help you reach customers on the channel they check most. Build automated SMS campaigns and journeys alongside email and WhatsApp, use AI SMS Builder for onβbrand copy, and trigger texts based on behaviorβabandoned carts, tags, or deal stagesβto drive faster responses and more sales. ActiveCampaign helps you power better social ads with richer firstβparty data. Build audiences from email and CRM behavior, sync them to your ad platforms, and then use automations to follow up leads captured from social with tailored email, SMS, and WhatsApp sequencesβclosing the loop from click to customer. Use ActiveCampaign to connect email, SMS, and CRM insights with your social campaigns. Segment audiences based on behavior, then trigger targeted sequences that complement your paid and organic social efforts. AI-powered content generation helps you repurpose email and campaign copy into social posts that stay onβbrand and conversionβfocused. ActiveCampaignβs transactional email capabilities let you automate critical messagesβorder updates, password resets, alertsβwith reliable delivery. Connect your app or ecommerce platform via API, then use a dedicated channel and bestβpractice infrastructure to send fast, secure, and branded messages that complement your marketing campaigns. ActiveCampaign makes WhatsApp a fully connected growth channel. Automate twoβway messaging for promotions, reminders, and support, orchestrated alongside email and SMS. Use segmentation, dynamic content, and AIβpowered journeys to deliver relevant, conversational experiences that feel 1:1βat scaleβon your customersβ favorite messaging app. |
Categories |
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CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Not Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Not Supported
Email Deliverability Features
Deliverability Alerts
Supported
Deliverability Reporting
Supported
DMARC Analytics
Supported
Email Address Verification
Not Supported
Email Content Testing
Not Supported
Email Previewing
Supported
Inbox Placement Testing
Not Supported
IP Blacklist Monitoring
Not Supported
Reputation Reporting
Not Supported
Email Marketing Features
A/B Testing
Supported
Artificial Intelligence
Not Supported
Auto-Responders
Supported
CAN SPAM Compliance
Supported
Customer Surveys
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Image Library
Supported
Landing Pages/Web Forms
Supported
Mailing List Management
Supported
Mobile Optimized Emails
Supported
Reporting/Analytics
Supported
Subscriber Management
Supported
Template Management
Supported
WYSIWYG Email Editor
Supported
Email Template Design Features
A/B Testing
Supported
Code From Scratch
Not Supported
Drag & Drop Editing
Supported
Image Library
Not Supported
Import HTML Code
Not Supported
Mobile-Friendly / Responsive
Not Supported
Potential Issue Identification
Not Supported
Premade Templates
Not Supported
Proofing
Not Supported
Reporting / Analytics
Supported
Text Editor
Not Supported
Theme Editor
Not Supported
Landing Page Features
A/B Testing
Not Supported
Analytics
Supported
Drag & Drop
Supported
Form Creation
Supported
Real Time Editing
Not Supported
Responsive
Supported
SEO Management
Not Supported
Templates
Supported
Marketing Automation Features
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Supported
Lead Scoring
Supported
Sales Intelligence
Supported
Search Marketing
Not Supported
Segmentation
Supported
Social Marketing
Supported
Website Visitor Tracking
Supported
Mobile Marketing Features
Channel Attribution
Not Supported
Contextual Targeting
Not Supported
Coupons
Supported
Email Marketing
Supported
Engagement Monitoring
Not Supported
In-App Marketing
Not Supported
Location-Based Marketing
Not Supported
Push Notifications
Not Supported
Text Messaging
Supported
Text-to-Win
Not Supported
Personalization Features
A/B Testing
Supported
Abandoned Cart Saver
Supported
Account Based Marketing
Not Supported
Behavioral Targeting
Supported
Campaign Segmentation
Supported
Content Analytics
Supported
Contextual Targeting
Supported
Customer Profiles
Supported
Experience Management
Not Supported
Recommendation Engine
Not Supported
Website Personalization
Not Supported
SMS Marketing Features
2-Way Messaging
Not Supported
Artificial Intelligence
Not Supported
Contact Management
Not Supported
Mass Texting
Supported
Message Personalization
Not Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Not Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
Sales Engagement Features
Call Scripts / Call Steps
Not Supported
CRM Integration
Supported
Email Sequences
Supported
Email Tracking / Automation
Supported
Lead Management
Supported
Reporting / Analytics
Not Supported
Sales / Voice Dialer
Not Supported
Sales Automation
Supported
Search
Not Supported
Task Management
Supported
Templates
Supported
Workflow Management
Supported
Sales Force Automation Features
Call Management
Not Supported
Campaign Management
Supported
Channel Management
Not Supported
Commission Management
Not Supported
Contact Management
Not Supported
Contract Management
Not Supported
Customer Database
Supported
Email Marketing
Supported
Field Sales Management
Not Supported
Lead Management
Supported
Opportunity Management
Supported
Performance Metrics
Supported
Proposal Generation
Not Supported
Referral Tracking
Not Supported
Sales Forecasting
Not Supported
Territory Management
Not Supported
Transactional Email Features
A/B Testing
Supported
Contact Database
Not Supported
Dynamic Content
Supported
Email Monitoring
Supported
Mailing List Management
Not Supported
Reporting/Analytics
Supported
Spam Check
Supported
Template Management
Supported
WhatsApp Marketing Features
Alerts
Not Supported
API
Not Supported
Autoresponder
Not Supported
Bulk Messaging
Not Supported
Campaign Management
Supported
Contact Management
Not Supported
Multi-Language Support
Supported
Reporting / Analytics
Supported
eCommerce Marketing Features
AB Testing
Supported
Abandoned Cart Email
Supported
Analytics / ROI Tracking
Supported
Customer Data Profiles
Not Supported
Dynamic Content
Supported
Email Marketing
Supported
Email Personalization
Supported
Facebook Ads
Not Supported
Google Ads
Not Supported
Product Recommendations
Supported
Push Notifications
Not Supported
Retargeting
Not Supported
Search Marketing
Not Supported
Segmentation
Supported
Signup Forms & Popups
Supported
SMS Marketing
Supported
Social Marketing
Not Supported
Triggered Emails
Supported
Website Visitor Tracking
Supported
eCommerce Personalization Features
A/B Testing
Supported
Abandoned Cart Email
Supported
Dynamic Pricing
Not Supported
Offers & Discounts Notifications
Supported
Personalized Site Navigation
Not Supported
Product Recommendations
Supported
Reporting / Analytics
Supported
Social Insights
Not Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
APIANT
Supported
Campaign Monitor
Supported
Cyfe
Supported
Easyflow
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
HubSpot Data Hub
Supported
JustCall
Supported
Lyftrondata
Supported
Mailchimp
Supported
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Integrations
APIANT
Supported
Campaign Monitor
Supported
Cyfe
Supported
Easyflow
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
HubSpot Data Hub
Supported
JustCall
Supported
Lyftrondata
Supported
Mailchimp
Supported
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