ActivTrak

ActivTrak

Birch Grove Software
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About

ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work.

About

Traqq is time tracking software that helps organizations record work hours, manage projects, and gain visibility into how time is spent across teams. It provides a transparent way to track work without screenshots, screen recording, or activity monitoring. Users can create time entries with projects, tasks, tags, and billable status, use automatic timers or manual entries, and generate timesheets from tracked work. Traqq connects time tracking with project and financial data, allowing teams to manage clients, billing and cost rates, expenses, and project reports. The platform includes workload analytics, scheduling, attendance tracking, and team reports to help managers understand capacity and resource allocation. Traqq is available through web, Windows and macOS desktop apps, and browser extensions. The Traqq browser extension connects to popular tools such as Asana, Jira, Jitsi, Notion, and Canva.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Business Owners and HR Professionals

Audience

Traqq serves organizations of all sizes that want to understand how time is spent across teams, projects, and clients while maintaining a privacy-focused approach to time tracking.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/user/month billed annually
We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs.
Free Version Supported
Free Trial Supported

Pricing

$0
Traqq has a free plan for small teams, including up to 3 users and 1 project. Paid plans start at $4 per user/month and add unlimited projects and additional features. Discounted quarterly and annual billing options are available, along with a 14-day free trial for paid plans.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.8 / 5
ease 4.0 / 5
features 3.8 / 5
design 3.8 / 5
support 3.2 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.6 / 5
design 4.9 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • ActivTrak is a software that allows me to track my employees’ productivity at a bigger scale. It has a wide range of features that study many different factors that help track productivity and unproductivity. It has a main dashboard that easily displays a view of the overall productivity and gives a great summary during the day, and if I want to go more in-depth, I can easily see individual summaries and know which applications or websites the employees are using during work hours, what they are doing and if they are completing their daily tasks. It provides great reports that are very specific and helpful. ActivTrak allows me to set a thoughtful and organized plan in order to increase productivity, provide a great work balance, create a nice work environment and more, thanks to its insights and powerful management tools that help me have more organization around our business team as a whole, guide us to a powerful workflow and a better collaboration between us all. I like that it monitors everything without sacrificing privacy between employees and it captures screenshots during work hours to ensure that everything is being done and productivity is not being killed, it keeps the most important data private so employees are not worried about non-work related information being seen, which is something I appreciate as it also helps me focus only on the work aspect of things. Additionally, I also love the fact that this software works in real time and provides different updates about activity logs, goals, website usage, throughout the day so that I am updated on everything that is happening on my team, and can set alarms to be informed about something suspicious happening or someone not being productive, and can easily set future goals to ensure a well-done work environment that is pleasant to be in and actually helps increase productivity on our team.
  • The sales process was made easy. The application is easy to deploy (and fortunately easy to remove).
  • ActivTrak helps to boost team productivity. It auto enables time tracking feature to analyze employee work and performance. Reliable and excellent user interface.
  • Easy to track. Takes lots of snapshots. Easy to see what websites are productive and which are not.
  • Easy setup and configuration. Simple administration. Robust reporting with detail broken down to 5-minute blocks of time. The screenshot library is a great tool.

Cons

  • There is definitely a learning curve with this software, when I started using it, it felt too cluttered because of the amount of features that this software has, and it did not felt convenient because it did not provide great resources to start learning how to use it, it was very difficult to set everything up and start using it in our business. Also, I do find that the pricing plan is incredibly high per user and I would like to see more affordable plans coming out with less features because there are some features that I do not implement but they are included in the plan. It would be great to have a more affordable or customized plan that adjusts to small businesses, but other than those two points, ActivTrak is a software that has been working pretty well and does not present any issues when it comes to actively monitoring employees’ work hours, which was a main concern because I needed a tool that would work during all our shifts and I can easily monitor everything without coming across glitches or bugs while doing it, and I am relieved that it works perfectly without any inconvenience and provides a stable platform.
  • Completely ruined response time to salesforce.com and other internet resources even with their Chrome Extension "fix".
  • I never encountered any problems with this platform.
  • Some computers it's not tracking at all. Customer service was not helpful at all.
  • Sometimes the agent doesn't timeout so it shows long blocks of passive time overnight when the PC is locked but that is the only "issue" we found.

Pros & Cons from Real Users

Pros

  • For our needs, this is the most cost-effective solution. When we were looking for a time management application, we had the following requirements: - The client installs seamlessly on Windows 11, macOS, and Ubuntu. - Minimal client setup after installation and registration. - Easy client management during operation. - Ethical operation (both employees and management receive the same data). - Four levels of management allow flexible customization to suit our tasks. - Web-based management is intuitive and user-friendly, requiring no additional training. - We contacted support a couple of times: they quickly resolved our issues and answered additional questions.
  • Super easy to use with a simple, no-frills design that just works. The web interface looks nice and is really intuitive. Data syncs quickly, so everything stays up to date in real-time.
  • Really like the reporting features, the dashboard charts make it easy to visualize our data at glance. Also like how there's an option to disable the activity tracking.
  • I love the reminders to start tracking, as I usually just open my computer and start working. This way, I lose a couple of minutes of tracking at worst, instead of hours. The timeline and reports are great - I can see where I spend most of my time (the apps and websites I use) so it gives me control over my work. I use it to create detailed daily reports for my work, and the breakdowns help me justify what exactly I did in a given time period to my clients. The design is really intuitive, so I don't ever need to resort to any complicated documentation to figure out what I need to press and where.
  • Traqq's interface is super intuitive, making it easy to track your time. I also really appreciate smart notifications (they remind you to take breaks or alert you if you forget to turn the timer on).

Cons

  • All my laptop applications are in dark mode, but Traqq doesn’t have a dark theme, which is annoying. I’ve already written to them, but Traqq lacks an automatic tracking shutdown feature at the end of the workday. This is particularly frustrating when I start Netflix after work to watch my favorite series.
  • I don’t actually need all the features it offers. It’d be cool if they had different plans so you could pick the features you really need.
  • The PTO tracking could use some work and there's no ability to customize the calendar to show national holidays.
  • It would be great if there was a mobile app for it, so I could track my phone app usage. The site could also benefit from having an online chat for troubleshooting, though I haven't really had to resort to contacting support as of writing this.
  • For me, it would be more convenient if the tool allowed me to track time for separate tasks, so I could get a more detailed overview of where my time is spent. That said, you can still get a good sense of what’s taking up your time since the tool shows app and website usage.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Birch Grove Software
Founded: 2009
United States
activtrak.com/

Company Information

Traqq
Founded: 2020
Australia
traqq.com

Alternatives

Alternatives

WorkTrak

WorkTrak

Blue Mango Labs
DeskTime

DeskTime

Draugiem Group

Categories

Categories

Project Tracking Supported
Remote Work Supported
Time and Expense Supported
Time Tracking Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Supported
Keystroke Recording Not Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Computer Security Features

Anti Spam Not Supported
Antivirus Not Supported
Audit Trail Supported
Compliance Management Supported
Database Security Audit Not Supported
File Access Control Not Supported
Financial Data Protection Not Supported
Maintenance Scheduling Not Supported
Real Time Monitoring Supported
Security Event Log Supported
Virus Definition Update Not Supported
Vulnerability Protection Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Not Supported

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported

Employee Monitoring Features

Activity Monitoring Not Supported
Browsing History Not Supported
Email Monitoring Not Supported
Keystroke Recording Not Supported
Productivity Analysis Not Supported
Remote Control Not Supported
Screen Activity Recording Not Supported
Time & Attendance Supported
Time Tracking Supported

Remote Work Features

Collaboration Not Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Supported
Time Zone Tracking Supported
Video Chat Not Supported
Web Conferencing Not Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Not Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Not Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Project Tracking Features

Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Gantt Charts Not Supported
Kanban Board Not Supported
Milestone Tracking Not Supported
Percent-Complete Tracking Not Supported
Prioritization Not Supported
Status Tracking Not Supported
Time & Expense Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Not Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Not Supported

Time and Expense Features

Activity Tracking Not Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Not Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Integrations

Asana Supported
Basecamp Supported
GitHub Supported
Jira Supported
Microsoft Teams Supported
Slack Supported
Trello Supported
Zendesk Supported
Bitbucket Not Supported
Canva Not Supported
Figma Not Supported
GitLab Not Supported
Google Data Studio Supported
Linear Not Supported
Pipedrive Not Supported
Qmarkets Supported
QuickBooks Accountants Supported
Wrike Not Supported
YouTrack Not Supported
monday AI work platform Supported

Integrations

Asana Supported
Basecamp Supported
GitHub Supported
Jira Supported
Microsoft Teams Supported
Slack Supported
Trello Supported
Zendesk Supported
Bitbucket Supported
Canva Supported
Figma Supported
GitLab Supported
Google Data Studio Not Supported
Linear Supported
Pipedrive Supported
Qmarkets Not Supported
QuickBooks Accountants Not Supported
Wrike Supported
YouTrack Supported
monday AI work platform Not Supported
Claim ActivTrak and update features and information
Claim ActivTrak and update features and information
Claim Traqq and update features and information
Claim Traqq and update features and information