ActivTrak

ActivTrak

Birch Grove Software
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About

ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work.

About

Traqq is time tracking software that helps organizations record work hours, manage projects, and gain visibility into how time is spent across teams. It provides a transparent way to track work without screenshots, screen recording, or activity monitoring. Users can create time entries with projects, tasks, tags, and billable status, use automatic timers or manual entries, and generate timesheets from tracked work. Traqq connects time tracking with project and financial data, allowing teams to manage clients, billing and cost rates, expenses, and project reports. The platform includes workload analytics, scheduling, attendance tracking, and team reports to help managers understand capacity and resource allocation. Traqq is available through web, Windows and macOS desktop apps, and browser extensions. The Traqq browser extension connects to popular tools such as Asana, Jira, Jitsi, Notion, and Canva.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business Owners and HR Professionals

Audience

Traqq serves organizations of all sizes that want to understand how time is spent across teams, projects, and clients while maintaining a privacy-focused approach to time tracking.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10/user/month billed annually
We’ve designed our plans with flexibility and scalability in mind. Each plan has been created to offer unmatched value while giving you the option of adding functionality a la carte based on your needs.
Free Version
Free Trial

Pricing

$0
Traqq has a free plan for small teams, including up to 3 users and 1 project. Paid plans start at $4 per user/month and add unlimited projects and additional features. Discounted quarterly and annual billing options are available, along with a 14-day free trial for paid plans.
Free Version
Free Trial

Reviews/Ratings

Overall 3.8 / 5
ease 4.0 / 5
features 3.8 / 5
design 3.8 / 5
support 3.2 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.6 / 5
design 4.9 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • ActivTrak is a software that allows me to track my employees’ productivity at a bigger scale. It has a wide range of features that study many different factors that help track productivity and unproductivity. It has a main dashboard that easily displays a view of the overall productivity and gives a great summary during the day, and if I want to go more in-depth, I can easily see individual summaries and know which applications or websites the employees are using during work hours, what they are doing and if they are completing their daily tasks. It provides great reports that are very specific and helpful. ActivTrak allows me to set a thoughtful and organized plan in order to increase productivity, provide a great work balance, create a nice work environment and more, thanks to its insights and powerful management tools that help me have more organization around our business team as a whole, guide us to a powerful workflow and a better collaboration between us all. I like that it monitors everything without sacrificing privacy between employees and it captures screenshots during work hours to ensure that everything is being done and productivity is not being killed, it keeps the most important data private so employees are not worried about non-work related information being seen, which is something I appreciate as it also helps me focus only on the work aspect of things. Additionally, I also love the fact that this software works in real time and provides different updates about activity logs, goals, website usage, throughout the day so that I am updated on everything that is happening on my team, and can set alarms to be informed about something suspicious happening or someone not being productive, and can easily set future goals to ensure a well-done work environment that is pleasant to be in and actually helps increase productivity on our team.
  • The sales process was made easy. The application is easy to deploy (and fortunately easy to remove).
  • ActivTrak helps to boost team productivity. It auto enables time tracking feature to analyze employee work and performance. Reliable and excellent user interface.
  • Easy to track. Takes lots of snapshots. Easy to see what websites are productive and which are not.
  • Easy setup and configuration. Simple administration. Robust reporting with detail broken down to 5-minute blocks of time. The screenshot library is a great tool.

Cons

  • There is definitely a learning curve with this software, when I started using it, it felt too cluttered because of the amount of features that this software has, and it did not felt convenient because it did not provide great resources to start learning how to use it, it was very difficult to set everything up and start using it in our business. Also, I do find that the pricing plan is incredibly high per user and I would like to see more affordable plans coming out with less features because there are some features that I do not implement but they are included in the plan. It would be great to have a more affordable or customized plan that adjusts to small businesses, but other than those two points, ActivTrak is a software that has been working pretty well and does not present any issues when it comes to actively monitoring employees’ work hours, which was a main concern because I needed a tool that would work during all our shifts and I can easily monitor everything without coming across glitches or bugs while doing it, and I am relieved that it works perfectly without any inconvenience and provides a stable platform.
  • Completely ruined response time to salesforce.com and other internet resources even with their Chrome Extension "fix".
  • I never encountered any problems with this platform.
  • Some computers it's not tracking at all. Customer service was not helpful at all.
  • Sometimes the agent doesn't timeout so it shows long blocks of passive time overnight when the PC is locked but that is the only "issue" we found.

Pros & Cons from Real Users

Pros

  • For our needs, this is the most cost-effective solution. When we were looking for a time management application, we had the following requirements: - The client installs seamlessly on Windows 11, macOS, and Ubuntu. - Minimal client setup after installation and registration. - Easy client management during operation. - Ethical operation (both employees and management receive the same data). - Four levels of management allow flexible customization to suit our tasks. - Web-based management is intuitive and user-friendly, requiring no additional training. - We contacted support a couple of times: they quickly resolved our issues and answered additional questions.
  • Super easy to use with a simple, no-frills design that just works. The web interface looks nice and is really intuitive. Data syncs quickly, so everything stays up to date in real-time.
  • Really like the reporting features, the dashboard charts make it easy to visualize our data at glance. Also like how there's an option to disable the activity tracking.
  • I love the reminders to start tracking, as I usually just open my computer and start working. This way, I lose a couple of minutes of tracking at worst, instead of hours. The timeline and reports are great - I can see where I spend most of my time (the apps and websites I use) so it gives me control over my work. I use it to create detailed daily reports for my work, and the breakdowns help me justify what exactly I did in a given time period to my clients. The design is really intuitive, so I don't ever need to resort to any complicated documentation to figure out what I need to press and where.
  • Traqq's interface is super intuitive, making it easy to track your time. I also really appreciate smart notifications (they remind you to take breaks or alert you if you forget to turn the timer on).

Cons

  • All my laptop applications are in dark mode, but Traqq doesn’t have a dark theme, which is annoying. I’ve already written to them, but Traqq lacks an automatic tracking shutdown feature at the end of the workday. This is particularly frustrating when I start Netflix after work to watch my favorite series.
  • I don’t actually need all the features it offers. It’d be cool if they had different plans so you could pick the features you really need.
  • The PTO tracking could use some work and there's no ability to customize the calendar to show national holidays.
  • It would be great if there was a mobile app for it, so I could track my phone app usage. The site could also benefit from having an online chat for troubleshooting, though I haven't really had to resort to contacting support as of writing this.
  • For me, it would be more convenient if the tool allowed me to track time for separate tasks, so I could get a more detailed overview of where my time is spent. That said, you can still get a good sense of what’s taking up your time since the tool shows app and website usage.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Birch Grove Software
Founded: 2009
United States
activtrak.com/

Company Information

Traqq
Founded: 2020
Australia
traqq.com

Alternatives

Alternatives

WorkTrak

WorkTrak

Blue Mango Labs
DeskTime

DeskTime

Draugiem Group
Clockify

Clockify

CAKE.com Inc.

Categories

Categories

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Computer Security Features

Anti Spam
Antivirus
Audit Trail
Compliance Management
Database Security Audit
File Access Control
Financial Data Protection
Maintenance Scheduling
Real Time Monitoring
Security Event Log
Virus Definition Update
Vulnerability Protection

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Investigation Management Features

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Employee Monitoring Features

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Attendance Tracking Features

Absence Management
Calendar Management
Employee Scheduling
Employee Time Clock
FMLA Tracking
Overtime Tracking
Reporting/Analytics
Self Service Portal
Time Tracking
Timesheets
Vacation / Leave Tracking

Project Tracking Features

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Time Tracking Features

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Time and Expense Features

Activity Tracking
Billable Hours Tracking
Billing Rate Management
Expense Tracking
Invoice Processing
Multiple Billing Rates
Project Tracking
Reimbursement Management
Time Tracking by Client
Time Tracking by Project

Integrations

Asana
Basecamp
GitHub
Jira
Microsoft Teams
Slack
Trello
Zendesk
ADP Global Payroll
Active Directory
Canva
ClickUp
GitLab
Mural
Notion
Salesforce
Tableau
Todoist
Workday Recruiting
Zoom

Integrations

Asana
Basecamp
GitHub
Jira
Microsoft Teams
Slack
Trello
Zendesk
ADP Global Payroll
Active Directory
Canva
ClickUp
GitLab
Mural
Notion
Salesforce
Tableau
Todoist
Workday Recruiting
Zoom
Claim ActivTrak and update features and information
Claim ActivTrak and update features and information
Claim Traqq and update features and information
Claim Traqq and update features and information