Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
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About

ActionBot is an AI chatbot platform for small businesses. Connect APIs, train with your data, and let AI handle customers on WhatsApp, Telegram, and your website. Features include 11+ bot profiles, API tool calling, knowledge base training, live handoff to human agents, and owner control via WhatsApp chat. Free plan with 200 messages per day. Paid plans from $12/month.

About

Lime Connect is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions. Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses, startups, e-commerce stores, customer support teams

Audience

Lime Connect is suitable for companies of any size and adapts to your business's needs and goals. Small and medium-sized companies, as well as large corporations like Toyota & Decathlon, already rely on Lime Connect.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$12/month
Free Version
Free Trial

Pricing

$87.00 per month
Pro: $87.00 per month
Flex: on request
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • - customer support - simple and smart - it does what it should - Very reliable to use - good customisation options for the interface
  • Seamless web site integration, ease of use. Nice front end. Dashboard has a good design. Good admin features.
  • Easy! Still in development and added the code to 2 of my pages. Icon is always there and very easy to customize look and feel.
  • Easy to implement, easy to set up, a lot of customizing functions, good usability on the products website.
  • Easy to handle. Tasks can be deligated to the right person. Tutorials are easy to understand and implement.

Cons

  • - so far everything works as it should and i can't name any negative points
  • I cannot think of anything negative, really. The first product we use of that kind.
  • Requires fast Internet, but that should be expected.
  • Nothing really, at the beginning it might take some minutes to understand the setup but thats normal I guess.
  • Pop up chat does not show up always. Logs out to often automatically.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ActionBot
Founded: 2025
India
actionbot.live

Company Information

Lime Connect (formerly Userlike)
Founded: 2011
Germany
connect.lime-technologies.com/en/

Alternatives

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GoAiChatBot

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Heyday AI

Hootsuite

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

BigCommerce
Borlabs Cookie
Box
Campaign Monitor
Dropbox
GitHub
Highrise
HubSpot CRM
HubSpot Customer Platform
Jira
Mailchimp
OMQ Chatbot
Qualimero
Telegram
Threema Work
Trello
WhatsApp
WordPress
Zendesk
Zendesk Sell

Integrations

BigCommerce
Borlabs Cookie
Box
Campaign Monitor
Dropbox
GitHub
Highrise
HubSpot CRM
HubSpot Customer Platform
Jira
Mailchimp
OMQ Chatbot
Qualimero
Telegram
Threema Work
Trello
WhatsApp
WordPress
Zendesk
Zendesk Sell
Claim ActionBot and update features and information
Claim ActionBot and update features and information
Claim Lime Connect and update features and information
Claim Lime Connect and update features and information