Splashtop Remote SupportSplashtop
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Related Products
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About
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience.
In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.
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About
Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
IT administrators, MSPs
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Audience
Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0 USD/per device/per month
Pricing is available upon request
Free Version
Supported
Free Trial
Not Supported
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Pricing
$40/month for 25 computers
Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAction1
Founded: 2018
United States
www.action1.com
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Company InformationSplashtop
Founded: 2006
United States
www.splashtop.com/products/remote-support
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Alternatives |
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CategoriesDiscover Action1 Endpoint Management Software, the cloud-native solution designed for secure, efficient management of work-from-anywhere enterprises. With its streamlined patching, deployment, monitoring and remote access, Action1 eliminates the need for extensive training. Its modern, lightweight design avoids unnecessary bloat, offering dozens of pre-built apps, scripts, reports and alerts to simplify IT tasks. Trusted by organizations worldwide, Action1 is SOC 2 Type II and ISO 27001:2022 certified, ensuring the highest security standards. Empower your team with an easy-to-use platform that keeps your business agile and protected Experience the ease of Action1 Enterprise Patch Management Software. We offer unified cross-OS and third-party patching with real-time assessment of missing patches and compliance status. Customize application patching through an intuitive Software Repository, all without needing a VPN—even for remote, off-site devices. With bandwidth-efficient P2P software update distribution, Action1 ensures seamless, efficient patch management across your enterprise. Keep your systems secure and up-to-date with a solution designed for modern IT environments. Safeguard your organization with Action1 Vulnerability Management and Remediation Software, combining real-time vulnerability detection with built-in remediation capabilities. Conduct a free initial vulnerability assessment for unlimited endpoints and seamlessly patch OS and application vulnerabilities without requiring a VPN. Automate compensating controls to address risks efficiently while maintaining compliance with industry standards. Backed by SOC 2 Type II, ISO 27001:2022 and GDPR certifications, Action1 ensures secure, trusted protection for your IT environment. Stay ahead of threats with an all-in-one solution designed for proactive vulnerability management. |
Categories |
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RMM Features
Deployment Management
Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Not Supported
Network Monitoring
Supported
Patch Management
Supported
Real-time Alerts
Supported
Remediation Management
Not Supported
IT Management Features
Capacity Monitoring
Not Supported
Compliance Management
Not Supported
Event Logs
Not Supported
Hardware Inventory
Not Supported
IT Budgeting
Not Supported
License Management
Not Supported
Patch Management
Supported
Remote Access
Supported
Scheduling
Not Supported
Software Inventory
Not Supported
User Activity Monitoring
Not Supported
Patch Management Features
Alerts/Notifications
Supported
Automatic Approval
Supported
Automatic Patch Deployment
Supported
Automatic Scans
Supported
Compliance Management
Supported
Custom Patches
Supported
Dashboard
Supported
Network Wide Management
Not Supported
Patch Prioritization
Supported
Patch Testing
Supported
Remote Access/Control
Supported
Vulnerability Scanning
Supported
Remote Desktop Features
Chat
Not Supported
Cross-Platform Access
Not Supported
File Transfer
Not Supported
Group View
Not Supported
Mobile Device Access
Not Supported
Multi Monitor Support
Supported
Record Remote Sessions
Not Supported
Remote Print
Not Supported
Remote Wake
Not Supported
User Management
Supported
Vulnerability Management Features
Asset Discovery
Not Supported
Asset Tagging
Not Supported
Network Scanning
Not Supported
Patch Management
Supported
Policy Management
Not Supported
Prioritization
Not Supported
Risk Management
Not Supported
Vulnerability Assessment
Not Supported
Web Scanning
Not Supported
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Endpoint Protection Features
Activity Log
Supported
Antivirus
Supported
Application Security
Supported
Behavioral Analytics
Not Supported
Device Management
Supported
Encryption
Not Supported
Signature Matching
Not Supported
Web Threat Management
Supported
Whitelisting / Blacklisting
Not Supported
RMM Features
Deployment Management
Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Not Supported
Patch Management
Not Supported
Real-time Alerts
Supported
Remediation Management
Not Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Not Supported
Help Desk
Not Supported
Issue Management
Not Supported
Live Chat
Not Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Not Supported
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Integrations
Microsoft Teams
Supported
Zendesk
Supported
Sysinfo PDF Recovery Tool
Supported
Acronis Cyber Protect
Not Supported
Atera
Not Supported
Autotask PSA
Not Supported
Datto SIRIS
Not Supported
Freshdesk
Not Supported
Freshservice
Not Supported
IBM MaaS360
Not Supported
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Integrations
Microsoft Teams
Supported
Zendesk
Supported
Sysinfo PDF Recovery Tool
Not Supported
Acronis Cyber Protect
Supported
Atera
Supported
Autotask PSA
Supported
Datto SIRIS
Supported
Freshdesk
Supported
Freshservice
Supported
IBM MaaS360
Supported
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